USER NAME PROBLEM

On Sunday February 24th 2013 I purchased your Adobe Photoshop Elements 11 from Domayne. On Monday I contacted your "Help" line to ask why the program would not allow me to chose a User Name. I was told that the "Experts" were looking at it and would get back to me in two days. it is now 2 days later and I still have no answer.
This program cost $199.00. Not cheap. I do expect to be able to use it.
I am a volunteer photographer with the RSPCA and need this program to edit my photos.
PLEASE HELP ME
Anne Johns

Hi, Anne. This is adobe's user to user forum, so the program and the help line aren't ours, but we'll try to help you if we can.
Are you talking about the Create Adobe ID part in the mac installation? You can click Skip this Step at the bottom of the window. If you're using windows and you're getting a nag, just keep dismissing it and it will go away eventually, although it may take a few days to stop popping up when you launch PSE. If you do want to create an Adobe ID, there are a whole bunch of them out there already and you'll probably need several tries to find one that isn't already taken.
What happens when you try?
EDIT Actually, you had to create an Adobe ID to post here, so just enter that one the next time it asks you.

Similar Messages

Blank User Name Problem when trying to log in to email set up

Hi,
I've seen this issue posted on various places on this forum but no satisfactory answers.
I want to add and remove email addresses on my Blackberry Curve and also change the message that is seen when I send an email from the Blackberry.
When I type my username and password which is correct according to Options-Device etc, it says "blank user name. Type a valide user name."
I have spent hours on the phone with t-mobile on several occasions and nobody seems to be able to help.
I remember having this problem ages ago and some kind person gave me a website address where I could change it online and told me I shouldn't have that web address so to keep it quiet but of course I changed laptops and it got lost.
Can anyone help before I throw the phone in the bin?
Jan

After hours on the phone to my provider (unsuccessful) and hours trawling the internet, I found this answer on another forum http://answers.yahoo.com/question/index?qid=20111109185521AA7xg7m and this has enabled me to get round the problem. Hurrah!
Just thought this should help someone else if it was the emails and/or signature you were trying to change.... I would still like to know why I can't log in normally tho if anyone can help!

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME

PROBLEMS SETTING UP EMAILS AS DEVICE REFUSES TO RECOGNISE PASSWORD AND/OR USER NAME
My 9800 ( I have 2 - one spare ) is driving me nuts- will not let me set up email accounts from my other Curve model.
Repeatedly told that either user name or details are wrong, yet they are RIGHT on website.
Exasperated
Help please??
Fair winds and kind landfalls

Thank you- I have read through that thread and can see some resonance with my issue.
My AOL emails work VERY fast with BB, in fact almost simultaneously received on PC & Torch " ping ping!"
This issue only raised its ugly head when I had 2 Torches replaced by my insurers.
Whilst the claim was in process I used a new Curve, loaded from backup on PC to keep emails going and of course phone & web facilities. ( I use the BB to power internet via bluetooth to my PC / laptop when living on a remote island with no phone lines or power supplies) All was fine. Swapping email accounts took a few minutes with the usual password confirmations for each AOL screenname etc.
Then the new Torches came back from insurers, and I tried to swap devices. Phoning & texting is fine. Al data and contacts swap over fine.
SETUP email accounts.............stymied every time. It says repeatedly that my user name/password is invalid etc etc etc
Have tried security wipes. Have tried setting up new BB ID & passwords on PC website. All is OK until I try to setup emails on the Torches. This has used up ridiculous amounts of time- all wasted.
I love the BB phones and the fast email push......in fact I recently bought a new Sony Xperia Z1 but sent it back because of wifi coverage meant no emails on that superb phone for lots of the time.
Good old BB I said..........I always get emails wherever I am. ( Rural Scotland has very patchy radio & wifi coverage)
Was about to purchase new Z10s just to get a bigger screen, but now I am averse to buying ANY BB phone again because this present mess means I may never get emails set up again. How nuts is that?
Many thanks for all help & suggestions..........boy do I need them!!
Kind wishes from West of Scotland
Fair winds and kind landfalls

HT5624 My husband, myself & our 2 daughters all use the same Apple ID but w different user names. Is this a potential problem?

4 members of my family use the same Apple ID but different user names
Is this a potential problem w privacy etc?

Since the Apple ID does not have a username, I suppose you mean different e-mail-adresses?
In theory, this is not a problem, but of course it can be difficult if you want to keep things separated. For example, logging in with you Apple ID will automatically set up iCloud and sync your calendar, reminder, notes, mails etc. You can disable this syncing on your daughter's devices, but then they won't be able to use functionalities unless they create their own accounts (for example set up another email account). I think (but I am not 100% on this) they will be able to create reminders/notes etc. locally on the iphone.
If you mean app-wise or legal-wise: No, this is not an issue. You can use your Apple ID and the apps you bought on up to five different devices. Still, for simplicities sake and to give everyone their share of privacy I personally would suggest different IDs for everyone.

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all he

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all her apps with my apps on my iPad. I then set myself up as a new user on our computer and tried to sync. I now get the error that my iPad is synced to another library. How can I start over without erasing all my data on the iPad?

Go back to her login. Unless you deliberately erased apps, they should all be there, both yours and hers! Then, you need to set up each iPad separately. You will notice that they have separate names for that very purpose.
There is no problem with multiple Apple IDs on the same iTunes on the same computer except... Apps are permanently associated with the ID that was originally used to obtain them. If you choose to update an app from inside iTunes and you're logged into the "wrong" ID, you must log out and back in again.
On the bright side, you can configure either or both iPads to sync with apps and music and movies, etc. from either or both IDs. Further, if you choose to update the apps from the iPads themselves, there is no need to log out/in. The device handles that. All you need is the correct password. In my case, I use the same password for both IDs to make things easier.

Error message in time machine: "There was a problem with the user name or the password of the network

I have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
John

I have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
John

Have pc problems, ended up with you. I had earlier (before pc went crazy) changed my user name on MSDN was told it was already being used, but it's because it's me!

Well, ADHD me did not look at entire instructions at pretty much told my need for help in above title.
That site with MSDN is ME! Sometime or other I gave myself a user name but it' not my current user name. when I changed it
I was told that name was already used. Yes, It Is- I am Brenda Barron!
I can't find out anything about my pc problems and they are dire- been doining all I know to do. That's when I found I had problems connecting to you.
If you can help me please contact me at xxxxxxxxxx or xxxxxxxxxx. I give you second email address but msn has blocked me. Comcast is my Internet Service Provider but the site is all messed up: My mail won't come in properly, I don't
know how to show validation to anyone, I verified code with Microsoft yesterday, over phone which is a land line. My cell
phone has not been used by me in long time, did not know husband still paid bill. He got me a Galaxie 3 phone, we had not discussed it, and I've never used it. Yesterday husband called my old cell phone number, I did not know it worked, afterwards my PC
went haywire and it had to do with something Bluetooth which I immediately thought it was husband using the old cell phone. I'm connected through a broadband modem and router so husband and I can be a Homegroup. That is a mess to because he signs in
with one of my old passwords. This is a lost cause, I'm sure, it sounds so stupid. I do not know what to do.

I'd ask them here for mail problem.
http://answers.microsoft.com/en-us/outlook_com
phone issues
http://answers.microsoft.com/en-us/winphone
and windows issues.
http://answers.microsoft.com/en-us/windows
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I'm trying to access a forum that requires a user name and password. When I do it on my mac it tells me the password is incorrect but when I do it on my iPad, I can access it without any problem. I can confirm the username and password are the same

I am trying to access a forum for which you need a username and password but it keeps telling me the username/password i've entered are incorrect. Bizarrely, when I enter the same username/password combination on my iPad, it grants access without any problem.
What could be causing this, is it an issue with cookies, caches or similar. How can I resolve it? The forum administrator is at a loss as to what the problem is.

Try the following steps in Safari to see if they help:
1) First try clearing the Safari cache. To do this pull down the Safari menu and select 'Empty cache...', then try logging into the site again.
2) If the issue continues then reset Safari by pulling down the Safari menu and select'Reset Safari...'. You will be presented with a list of items that can be reset. I suggest selecting the 'Reset saved names and passwords', and 'Remove all website data' options at a minimum.
Here is a list of the options and what they do. I pulled it from the Safari help page.
Clear history:
Clears the list of webpages you viewed.
Reset Top Sites:
Clears any changes you made to Top Sites, such as adding or pinning sites. If you also clear your history, your Top Sites page reverts to showing the webpage previews displayed when you first installed Safari.
Remove all webpage preview images:
Clears any thumbnail images Safari saved of webpages you viewed.
Clear the Downloads window:
Clears the list of files you downloaded from websites. Only the names are removed; the files themselves are still on your disk until you remove them.
Remove all website icons:
Removes website icons, which are small graphics that help identify sites on the Internet. You see them in the Safari address field and bookmarks list, and other places. These icons are stored on your computer.
Remove saved names and passwords:
Removes user names and passwords that Safari automatically fills in at websites that require them (if the AutoFill feature is turned on).
Remove other AutoFill form text:
Removes some personal information, such as telephone numbers, that Safari uses to automatically fill in forms on webpages (if the AutoFill feature is turned on). Removing AutoFill information does not remove information from your address book.
Close all Safari windows:
If you don’t close all Safari windows, someone could use the Back and Forward buttons to view the webpages you visited.
Reset all location warnings:
Clears any information websites saved about your location.
Remove all website data:
Removes cookies, tracking information, and other data that websites stored on your computer.

Hello, I have this problem on updating applications on my iPhone 4s 5.1.1 i dont know if you can help me with. when ever i want to update an application on apple store i get a different user name then mine(slamdance@cracked.by) this user name is not mine

Hello,
I have this problem on updating applications on my iPhone 4s 5.1.1 (jail broken) i dont know if you can help me with.
when ever i want to update an application on apple store i get a different user name then mine([email protected]) this user name is not mine but its always there only on updating my app's.
thanking you in advance for your kind help.

Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have and forfeit any support from this forum.

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

TS3276 I receive a pop up from ICal saying the server does not recognize me user name and password. This started yesterday. I have no problems with receiving or sending emails through Mail

I receive a pop-up from ICal saying the server does not recognize my user name and password for my me.com email address. This started yesterday and occurs about every 5 minutes or so. There are no problems with receiving or sending email through Mail. I did change me email password several days ago but have no problems sending/receiving since then.

I fixed the problem. I opened Preferences in ICal and entered my new password. No more pop-ups

Problems with invalid user name and password

We have a one week old MacBook 2.2GHz basic white model that is generally working well.
However a problem has now arisen whereby on any attempt to shutdown or restart it won't accept the administrator user name and password, returning an 'invalid' warning. The issue seems to be the user name as the administrator password has worked OK in other situations. Naturally I have checked and re-checked the user name (which was in the form (first name followed by surname in upper and lower case) and it was OK (in any case it was being prompted automatically by the system.)
I have subsequently changed the administrator name (to the form first name only in upper and lower) and the password as suggested by the following article:
http://docs.info.apple.com/article.html?artnum=306876
Nothing has changed. Can anyone help?

HI Martin, a late post to confirm the solution from the last post by using the "RETURN" key works..
(mouse click worked ok in Tiger 10.4.x I thought).
Tis was a delight and so obvious after seeing these symptoms.
I have posted this entry in case anyone else get's into this situation since OSX LEopard 10.5. Several people have encountered this issue where they may have:
• LEopard 10.5.x installed
• have 2 or more active users LOGGED into the OSX system via fast user / fastuser switching
• request a SHUTDOWN or RESTART from an user
• get a OSX request to supply administrator attributed user and it's associated password to validate SHUTDOWN | RESTART request,
• have admin | root account verification failure of password after 'clicking'.
After some months of frustration, it seems a simple PRESS of the "RETURN key" works!
Simply, DON'T mouse click after entering admin user/password.... instead press "RETURN" key.
fwiw.
w

Win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing

win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing".

Reinstall.
Mylenium

Problems with user names?

Hi,
don't know wether this is the right forum, but should it be that the binding between user names and forum posts is corrupt?
Follow Change name to a released transport. In this topic a user called "Rodolfo XXX" has open the topic. But now "Scott Anderson" has opened it. For me it is no problem, but it seems funny, if I speak directly to "Rodolfo" who is not involved in the discussion.
Or, otherwise, am I crazy?
Regards,
Hendrik Brandes

Most likely they did change their display name. You could always just ask them.
As for where or how to report problems on SDN, please use [email protected]

On my iPhone 5 I am having a problem sending / receiving e-mails and am receiving the message: the user name or password for "imap.gmail" is incorrect. Despite many attempts I am getting nowhere. Does anyone recognise this problem?

I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
Cheers,
Morred

Morred wrote:
I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
Cheers,
Morred
imap.gmail is the Google mail server. It doesn't recognize the password that is stored in the iPhone. The problem is that the password or email address you have in Settings for the gmail account is wrong. If you changed the password somewhere else that is the reason. You need to go to Settings/Mail,Contacts,Calendar, tap on the gmail account and enter the correct password. You also need to change it for outgoing mail in Settings.

USER NAME PROBLEM

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