User not activated on PC

please help me. I am so frustrated with my Nook. Cant get anyone on the phone to help from Nook or Adobe Digitial. Well I did talk to some foreign dude and he said he couldnt help me. WTH.
I got book downloaded from the library but when i open it says user not activated. I have uninstalled the adobe and made sure my plug was in the nook but I didnt get the message to activate it.

Do you think if i can ever talk to someone with adobe that they can delete me and then i could start all over again.
This is so frustrating. It should be a piece of cake but it sure hasnt been...............
Thanks...

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    P.S. I have ADE version 2.0

    Just to clarify, there are two levels of Authorization -- one for the ADE software and one for the nook. You have to use your Adobe account to authorize both (and they have to be authorized with the same user name). It sounded like your original problem (Kcoline) was with the Nook authorization, and it was the same problem the rest of us were having.
    To get your files back, I suggest carefully reading over the "Activation and Authorization" section of the ADE help. It appears that ADE will automatically find your files but note the "Note" in quoted text below... 
    http://www.adobe.com/products/digitaleditions/help/
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    Note: Items that you previously borrowed from a public library with Adobe Acrobat® or Reader® software are not migrated to Adobe Digital Editions. You need to return the library item and then borrow the item again with Digital Editions."
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                            publishTime="2015-01-30T11:43:39.783"
                            container="3"
                            version="617"
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            +  <category  name="state"
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                            container="100"
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                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="100"
                            version="617"
                            expireType="user">
            +  <category  name="state"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="200"
                            version="617"
                            expireType="user">
            +  <category  name="services"
                            instance="0"
                            publishTime="2015-01-30T11:43:39.783"
                            container="200"
                            version="2"
                            expireType="user">
            +  <category  name="legacyInterop"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="200"
                            version="617"
                            expireType="user">
            +  <category  name="state"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="300"
                            version="617"
                            expireType="user">
            +  <category  name="services"
                            instance="0"
                            publishTime="2015-01-30T11:43:39.783"
                            container="300"
                            version="2"
                            expireType="user">
            +  <category  name="legacyInterop"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="300"
                            version="617"
                            expireType="user">
            +  <category  name="state"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="400"
                            version="617"
                            expireType="user">
            +  <category  name="services"
                            instance="0"
                            publishTime="2015-01-30T11:43:39.783"
                            container="400"
                            version="2"
                            expireType="user">
            +  <category  name="legacyInterop"
                            instance="1"
                            publishTime="2015-01-30T11:43:39.783"
                            container="400"
                            version="617"
                            expireType="user">
    Anyone have any ideas??? Thanks
    lYncexChangeWirelessADDSADCSNPSWindows20032008201278XP :-) -PowderToThePeople ---- snow, that is

    Hi,
    From your description above, it can be an issue with Lync account.
    So please check if the issued Lync accounts in the same pool with other well-worked Lync accounts. You can compare the Lync account attributes in AD.
    Also please double check if there is any anti-virus software on any servers running Lync. If yes, please make sure the exclude specific processes and directories for each Lync Server 2013 server
    or server role on which you run an antivirus scanner.
    More details:
    https://technet.microsoft.com/en-us/library/dn440138.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

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