"user not authenticated" in Africa

My missionary friend has an email account set up with africaonline, the service provider in Ghana. When he is at the africaonline office he can send and receive email fine. However, when he attempts to send email from any other location he gets a "user not authenticated" message. His connection is by modem. Thanks for the help!

Hi Ernie,
Here is the web site for Africa online: http://www.africaonline.com/index.php
He is using the iBook modem. I am assuming it is the same ISP since he is not changing the information that he initially entered to set up the service. He lives in a rural village and drives to an internet "cafe" - a wooden shed that provides him with a phone cable and a dial up connection. There are no land lines in his area. The strange thing is that he had no email difficulties with his previous iBook.
I don't know what kind of connection he is using at the africa online office - it is located in Accra which is a large fairly modern city.
Kelly

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    Ian
    http://sps.cloudapp.net
    Regards, Ian Internet Sites running on SharePoint 2013 http://j.mp/sp2013sites

  • AnyConnect error " User not authorized for AnyConnect Client access, contact your administrator"

    Hi everyone,
    it's probably just me but I have tried real hard to get a simple AnyConnect setup working in a lab environment on my ASA 5505 at home, without luck. When I connect with the AnyConnect client I get the error message "User not authorized for AnyConnect Client access, contact your administrator". I have searched for this error and tried some of the few solutions out there, but to no avail. I also updated the ASA from 8.4.4(1) to 9.1(1) and ASDM from 6.4(9) to 7.1(1) but still the same problem. The setup of the ASA is straight forward, directly connected to the Internet with a 10.0.1.0 / 24 subnet on the inside and an address pool of 10.0.2.0 / 24 to assign to the VPN clients. Please note that due to ISP restrictions, I'm using port 44455 instead of 443. I had AnyConnect working with the SSL portal, but IKEv2 IPsec is giving me a headache. I have stripped down certificate authentication which I had running before just to eliminate this as a potential cause of the issue. When running debugging, I do not get any error messages - the handshake completes successfully and the local authentication works fine as well.
    Please find the current config and debugging output below. I appreciate any pointers as to what might be wrong here.
    : Saved
    ASA Version 9.1(1)
    hostname ASA
    domain-name ingo.local
    enable password ... encrypted
    xlate per-session deny tcp any4 any4
    xlate per-session deny tcp any4 any6
    xlate per-session deny tcp any6 any4
    xlate per-session deny tcp any6 any6
    xlate per-session deny udp any4 any4 eq domain
    xlate per-session deny udp any4 any6 eq domain
    xlate per-session deny udp any6 any4 eq domain
    xlate per-session deny udp any6 any6 eq domain
    passwd ... encrypted
    names
    name 10.0.1.0 LAN-10-0-1-x
    dns-guard
    ip local pool VPNPool 10.0.2.1-10.0.2.10 mask 255.255.255.0
    interface Ethernet0/0
    switchport access vlan 2
    interface Ethernet0/1
    interface Ethernet0/2
    interface Ethernet0/3
    interface Ethernet0/4
    interface Ethernet0/5
    interface Ethernet0/6
    interface Ethernet0/7
    interface Vlan1
    nameif Internal
    security-level 100
    ip address 10.0.1.254 255.255.255.0
    interface Vlan2
    nameif External
    security-level 0
    ip address dhcp setroute
    regex BlockFacebook "facebook.com"
    banner login This is a monitored system. Unauthorized access is prohibited.
    boot system disk0:/asa911-k8.bin
    ftp mode passive
    clock timezone PST -8
    clock summer-time PDT recurring
    dns domain-lookup Internal
    dns domain-lookup External
    dns server-group DefaultDNS
    name-server 10.0.1.11
    name-server 75.153.176.1
    name-server 75.153.176.9
    domain-name ingo.local
    object network obj_any
    subnet 0.0.0.0 0.0.0.0
    object network LAN-10-0-1-x
    subnet 10.0.1.0 255.255.255.0
    object network Company-IP1
    host xxx.xxx.xxx.xxx
    object network Company-IP2
    host xxx.xxx.xxx.xxx
    object network HYPER-V-DUAL-IP
    range 10.0.1.1 10.0.1.2
    object network LAN-10-0-1-X
    access-list 100 extended permit tcp any4 object HYPER-V-DUAL-IP eq 3389 inactive
    access-list 100 extended permit tcp object Company-IP1 object HYPER-V-DUAL-IP eq 3389
    access-list 100 extended permit tcp object Company-IP2 object HYPER-V-DUAL-IP eq 3389 
    tcp-map Normalizer
      check-retransmission
      checksum-verification
    no pager
    logging enable
    logging timestamp
    logging list Threats message 106023
    logging list Threats message 106100
    logging list Threats message 106015
    logging list Threats message 106021
    logging list Threats message 401004
    logging buffered errors
    logging trap Threats
    logging asdm debugging
    logging device-id hostname
    logging host Internal 10.0.1.11 format emblem
    logging ftp-bufferwrap
    logging ftp-server 10.0.1.11 / asa *****
    logging permit-hostdown
    mtu Internal 1500
    mtu External 1500
    ip verify reverse-path interface Internal
    ip verify reverse-path interface External
    icmp unreachable rate-limit 1 burst-size 1
    icmp deny any echo External
    asdm image disk0:/asdm-711.bin
    no asdm history enable
    arp timeout 14400
    no arp permit-nonconnected
    object network obj_any
    nat (Internal,External) dynamic interface
    object network LAN-10-0-1-x
    nat (Internal,External) dynamic interface
    object network HYPER-V-DUAL-IP
    nat (Internal,External) static interface service tcp 3389 3389
    access-group 100 in interface External
    timeout xlate 3:00:00
    timeout pat-xlate 0:00:30
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    timeout floating-conn 0:00:00
    dynamic-access-policy-record DfltAccessPolicy
    aaa-server radius protocol radius
    aaa-server radius (Internal) host 10.0.1.11
    key *****
    radius-common-pw *****
    user-identity default-domain LOCAL
    aaa authentication ssh console radius LOCAL
    http server enable
    http LAN-10-0-1-x 255.255.255.0 Internal
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    crypto ipsec ikev2 ipsec-proposal DES
    protocol esp encryption des
    protocol esp integrity sha-1 md5
    crypto ipsec ikev2 ipsec-proposal 3DES
    protocol esp encryption 3des
    protocol esp integrity sha-1 md5
    crypto ipsec ikev2 ipsec-proposal AES
    protocol esp encryption aes
    protocol esp integrity sha-1 md5
    crypto ipsec ikev2 ipsec-proposal AES192
    protocol esp encryption aes-192
    protocol esp integrity sha-1 md5
    crypto ipsec ikev2 ipsec-proposal AES256
    protocol esp encryption aes-256
    protocol esp integrity sha-1 md5
    crypto ipsec security-association pmtu-aging infinite
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev2 ipsec-proposal AES256 AES192 AES 3DES DES
    crypto map External_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    crypto map External_map interface External
    crypto ca trustpoint srv01_trustpoint
    enrollment terminal
    crl configure
    crypto ca trustpoint asa_cert_trustpoint
    keypair asa_cert_trustpoint
    crl configure
    crypto ca trustpoint LOCAL-CA-SERVER
    keypair LOCAL-CA-SERVER
    crl configure
    crypto ca trustpool policy
    crypto ca server
    cdp-url http://.../+CSCOCA+/asa_ca.crl:44435
    issuer-name CN=...
    database path disk0:/LOCAL_CA_SERVER/
    smtp from-address ...
    publish-crl External 44436
    crypto ca certificate chain srv01_trustpoint
    certificate <output omitted>
      quit
    crypto ca certificate chain asa_cert_trustpoint
    certificate <output omitted>
      quit
    crypto ca certificate chain LOCAL-CA-SERVER
    certificate <output omitted>
      quit
    crypto ikev2 policy 1
    encryption aes-256
    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 policy 10
    encryption aes-192
    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 policy 20
    encryption aes
    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 policy 30
    encryption 3des
    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 policy 40
    encryption des
    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 enable External client-services port 44455
    crypto ikev2 remote-access trustpoint asa_cert_trustpoint
    telnet timeout 5
    ssh LAN-10-0-1-x 255.255.255.0 Internal
    ssh xxx.xxx.xxx.xxx 255.255.255.255 External
    ssh xxx.xxx.xxx.xxx 255.255.255.255 External
    ssh timeout 5
    ssh version 2
    console timeout 0
    no vpn-addr-assign aaa
    no ipv6-vpn-addr-assign aaa
    no ipv6-vpn-addr-assign local
    dhcpd dns 75.153.176.9 75.153.176.1
    dhcpd domain ingo.local
    dhcpd option 3 ip 10.0.1.254
    dhcpd address 10.0.1.50-10.0.1.81 Internal
    dhcpd enable Internal
    threat-detection basic-threat
    threat-detection scanning-threat shun except ip-address LAN-10-0-1-x 255.255.255.0
    threat-detection statistics access-list
    threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
    dynamic-filter use-database
    dynamic-filter enable interface Internal
    dynamic-filter enable interface External
    dynamic-filter drop blacklist interface Internal
    dynamic-filter drop blacklist interface External
    ntp server 128.233.3.101 source External
    ntp server 128.233.3.100 source External prefer
    ntp server 204.152.184.72 source External
    ntp server 192.6.38.127 source External
    ssl encryption aes256-sha1 aes128-sha1 3des-sha1
    ssl trust-point asa_cert_trustpoint External
    webvpn
    port 44433
    enable External
    dtls port 44433
    anyconnect image disk0:/anyconnect-win-3.1.02026-k9.pkg 1
    anyconnect profiles profile1 disk0:/profile1.xml
    anyconnect enable
    smart-tunnel list SmartTunnelList1 mstsc mstsc.exe platform windows
    smart-tunnel list SmartTunnelList1 putty putty.exe platform windows
    group-policy DfltGrpPolicy attributes
    vpn-tunnel-protocol ikev1 ikev2 l2tp-ipsec ssl-client ssl-clientless
    webvpn
      anyconnect profiles value profile1 type user
    username write.ingo password ... encrypted
    username ingo password ... encrypted privilege 15
    username tom.tucker password ... encrypted
    class-map TCP
    match port tcp range 1 65535
    class-map type regex match-any BlockFacebook
    match regex BlockFacebook
    class-map type inspect http match-all BlockDomains
    match request header host regex class BlockFacebook
    class-map inspection_default
    match default-inspection-traffic
    policy-map type inspect dns preset_dns_map
    parameters
      message-length maximum client auto
      message-length maximum 1500
      id-randomization
    policy-map TCP
    class TCP
      set connection conn-max 1000 embryonic-conn-max 1000 per-client-max 250 per-client-embryonic-max 250
      set connection timeout dcd
      set connection advanced-options Normalizer
      set connection decrement-ttl
    policy-map type inspect http HTTP
    parameters
      protocol-violation action drop-connection log
    class BlockDomains
    policy-map global_policy
    class inspection_default
      inspect ftp
      inspect h323 h225
      inspect h323 ras
      inspect rsh
      inspect rtsp
      inspect esmtp
      inspect sqlnet
      inspect skinny 
      inspect sunrpc
      inspect xdmcp
      inspect sip 
      inspect netbios
      inspect tftp
      inspect ip-options
      inspect dns preset_dns_map dynamic-filter-snoop
      inspect http HTTP
    service-policy global_policy global
    service-policy TCP interface External
    smtp-server 199.185.220.249
    privilege cmd level 3 mode exec command perfmon
    privilege cmd level 3 mode exec command ping
    privilege cmd level 3 mode exec command who
    privilege cmd level 3 mode exec command logging
    privilege cmd level 3 mode exec command failover
    privilege cmd level 3 mode exec command vpn-sessiondb
    privilege cmd level 3 mode exec command packet-tracer
    privilege show level 5 mode exec command import
    privilege show level 5 mode exec command running-config
    privilege show level 3 mode exec command reload
    privilege show level 3 mode exec command mode
    privilege show level 3 mode exec command firewall
    privilege show level 3 mode exec command asp
    privilege show level 3 mode exec command cpu
    privilege show level 3 mode exec command interface
    privilege show level 3 mode exec command clock
    privilege show level 3 mode exec command dns-hosts
    privilege show level 3 mode exec command access-list
    privilege show level 3 mode exec command logging
    privilege show level 3 mode exec command vlan
    privilege show level 3 mode exec command ip
    privilege show level 3 mode exec command failover
    privilege show level 3 mode exec command asdm
    privilege show level 3 mode exec command arp
    privilege show level 3 mode exec command ipv6
    privilege show level 3 mode exec command route
    privilege show level 3 mode exec command ospf
    privilege show level 3 mode exec command aaa-server
    privilege show level 3 mode exec command aaa
    privilege show level 3 mode exec command eigrp
    privilege show level 3 mode exec command crypto
    privilege show level 3 mode exec command ssh
    privilege show level 3 mode exec command vpn-sessiondb
    privilege show level 3 mode exec command vpnclient
    privilege show level 3 mode exec command vpn
    privilege show level 3 mode exec command dhcpd
    privilege show level 3 mode exec command blocks
    privilege show level 3 mode exec command wccp
    privilege show level 3 mode exec command dynamic-filter
    privilege show level 3 mode exec command webvpn
    privilege show level 3 mode exec command service-policy
    privilege show level 3 mode exec command module
    privilege show level 3 mode exec command uauth
    privilege show level 3 mode exec command compression
    privilege show level 3 mode configure command interface
    privilege show level 3 mode configure command clock
    privilege show level 3 mode configure command access-list
    privilege show level 3 mode configure command logging
    privilege show level 3 mode configure command ip
    privilege show level 3 mode configure command failover
    privilege show level 5 mode configure command asdm
    privilege show level 3 mode configure command arp
    privilege show level 3 mode configure command route
    privilege show level 3 mode configure command aaa-server
    privilege show level 3 mode configure command aaa
    privilege show level 3 mode configure command crypto
    privilege show level 3 mode configure command ssh
    privilege show level 3 mode configure command dhcpd
    privilege show level 5 mode configure command privilege
    privilege clear level 3 mode exec command dns-hosts
    privilege clear level 3 mode exec command logging
    privilege clear level 3 mode exec command arp
    privilege clear level 3 mode exec command aaa-server
    privilege clear level 3 mode exec command crypto
    privilege clear level 3 mode exec command dynamic-filter
    privilege cmd level 3 mode configure command failover
    privilege clear level 3 mode configure command logging
    privilege clear level 3 mode configure command arp
    privilege clear level 3 mode configure command crypto
    privilege clear level 3 mode configure command aaa-server
    prompt hostname context
    no call-home reporting anonymous
    call-home
    profile CiscoTAC-1
      no active
      destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
      destination address email [email protected]
      destination transport-method http
      subscribe-to-alert-group diagnostic
      subscribe-to-alert-group environment
      subscribe-to-alert-group inventory periodic monthly
      subscribe-to-alert-group configuration periodic monthly
      subscribe-to-alert-group telemetry periodic daily
    Cryptochecksum:41a021a28f73c647a2f550ba932bed1a
    : end
    Many thanks,
    Ingo

    Hi Jose,
    here is what I got now:
    ASA(config)# sh run | begin tunnel-group
    tunnel-group DefaultWEBVPNGroup general-attributes
    address-pool VPNPool
    authorization-required
    and DAP debugging still the same:
    ASA(config)# DAP_TRACE: DAP_open: CDC45080
    DAP_TRACE: Username: tom.tucker, aaa.cisco.grouppolicy = DfltGrpPolicy
    DAP_TRACE: Username: tom.tucker, aaa.cisco.username = tom.tucker
    DAP_TRACE: Username: tom.tucker, aaa.cisco.username1 = tom.tucker
    DAP_TRACE: Username: tom.tucker, aaa.cisco.username2 =
    DAP_TRACE: Username: tom.tucker, aaa.cisco.tunnelgroup = DefaultWEBVPNGroup
    DAP_TRACE: Username: tom.tucker, DAP_add_SCEP: scep required = [FALSE]
    DAP_TRACE: Username: tom.tucker, DAP_add_AC:
    endpoint.anyconnect.clientversion="3.1.02026";
    endpoint.anyconnect.platform="win";
    DAP_TRACE: Username: tom.tucker, dap_aggregate_attr: rec_count = 1
    DAP_TRACE: Username: tom.tucker, Selected DAPs: DfltAccessPolicy
    DAP_TRACE: Username: tom.tucker, DAP_close: CDC45080
    Unfortunately, it still doesn't work. Hmmm.. maybe a wipe of the config and starting from scratch can help?
    Thanks,
    Ingo

  • 10.6.8 Server - workgroup manager not authenticated

    I have 10.6.8 Server that has suddenly stopped accepting the dradmin password when using Workgroup Manager.  Workgroup Manager connects, but in not authenticated mode.  When I click the lock icon and am prompted for the ID & Password it is rejected.  I know with 100% certainty I am using the correct administrator ID and password.  I am running Workgroup Manager directly on the server computer.  I'm able to log on to the computer as the local administrator. Server Admin works fine with no authentication issues.
    I have not applied the 10.6.8 Supplemental update, but wonder if that might be helpful.
    It is very concerning to be locked out of my own server. Any suggestions why this is happening and how to reslove it? 
    Thank you,
    -Joe

    The logs revealed that dradmin was actually authenticating successfully, but for some reason Workgroup Manager was still in unauthenticated mode.  I installed 10.6.8 Supplemental update and found no improvement.
    All users have portable home directories and everything with Open Directory was functioning properly.  DNS and Kerberos were confirmed to be working properly.  Several restarts and shutdown/startups were performed and I never was able to get Workgroup Manager to authenticate.  So after a few hours troubleshooting last weekend I decided to restore the server to a disk image that was created 20 days earlier.  I elected to do this this because I needed to get it resolved on the weekend to minimize the chance of downtime during business hours.  The only thing on the boot drive is the server OS an everything else is stored on an external RAID so it was fairly simple for me to restore then get everything current again.
    I kept an image of the server with the problem so I can restore it to a standby server to experiment with any possible fixes that I may come across in the future.  As of now I don't know why it happened nor how to fix it without restoring.

  • Error in receiver Mail adapter: Client was not authenticated

    Hi.
    My requirement is to send email via PI to an extermal mail address. I am trying to use the following configuation for the same.
    Tramsport Protocol: SMTP
    Message Protocol: XIPAYLOAD
    URL: To get the value of URL, execute transaction SCOT in PI system. Double click on SMTP and get the Mail host from there (name). So the URL has been specified as smtp://name
    Comfigure User authentication - Checked
    User: My outlook email address
    Password: My outlook email password
    From:  My outlook email address
    To: External address to which the email needs to be sent
    Content encoding: base64
    But the email is not getting sent. when I check the adapter engine I see the errors:
    Mail: error occured: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated
    Mail: error occured: com.sap.aii.af.lib.mp.module.ModuleException
    MP: exception caught with cause com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint  [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated
    Adapter Framework caught exception: Failed to call the endpoint
    Delivering the message to the application using connection Mail_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint  [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated.
    Can anyone please suggest what changes are needed to make this work?
    Any help is greatly appreciated.
    Thanks.
    Anuradha.

    HI Anuradha,
    Check the below link for receiver mail configuration and follow the steps accordingly.
    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7ff6?quicklink=index&overridelayout=true
    Regards,
    Naveen

  • 530 5.7.1 client was not authenticated

    OK, I am not in control of an exchange server.  My company uses GoDaddy for our exchange server.  I am an employee.  We use a software for contact management.  When I try to send emails to say a group of customers, it gives me the error
    530 5.7.1 client was not authenticated.  I have talked to GoDaddy until I am blue in the face to no avail.  Everything I find says it is something on their end.  By the way, we just switched to them, we have absolutely no problem with our previous
    company that we had exchange with.  ANY help would be appreciated.  OF course our outlook works.
    The only information our software (called RPMS) requires is the SMTP server  which I enter   smtp.ex3.secureserver.net
    my email address      (*****@alliedsm.com 
     user name which they say is the same as email address  (*****@alliedsm.com) and password. My old exchange service had me use port 27, but new company says I have to use 587.

    In the outbound smtp setting did you set outgoing smtp requires authentication?
    Microsoft Outlook® 2007 (PC)
    From the Tools menu, select "Account Settings"
    Select your Network Solutions Email account and click the "Change" button above..
    Click the "More Settings" button in the bottom-right corner of the E-Mail Accounts window.
    In the Internet Email Settings window, click the "Outgoing Server" tab. Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked and "use same settings as my incoming mail server" is selected.
    Click the "Advanced" tab and make sure that "Use the following type of encrypted connection" is set to "None" for the incoming (POP3) and the outgoing (SMTP) port settings. Change the outgoing server port to 587.
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

  • 530 5.7.1 Client was not authenticated - Exchange 2013 to external domains

    Hi all,
    I have an Exchange server 2013 on windows 2012 R2 and do all the configuration for sending and receiving the mail according to the document provided by Microsoft.
    But whenever I am trying to send mails from external domains to my exchange server domain I got the following error:
    530 5.7.1 Client was not authenticated
    Same thing I am getting If I am sending mail through outlook from my Exchange domains to external domain.
    But if I am selecting the
    <label for="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers" id="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers_label">Anonymous
    users in the security option of Default Frontend XXXX, I am able to send the mails through outlook.</label>
    <label for="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers" id="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers_label">But I don't
    want to use this option as it will enable to send the mails without validating the Exchange server user name and password.</label>
    SO can anyone please suggest some solutions to resolve this as using Anonymous users fro sending and receiving mails is not secure.
    Regards
    Pankaj Raman.
    <label for="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers" id="ResultPanePlaceHolder_ReceiveConnector_Security_contentContainer_chkPermissionGroupAnonymousUsers_label">
    </label>

    I have a java code for sending mails using the SMTP address of the servers. For sending a mail it required a valid user name and password. For all other SMTP servers if I have used invalid user name and password then I am getting the  530
    5.7.1 Client was not authenticated error, but
    if I am using my SMTP address and invalid user name and password then also I am able to send the mails.
    So I just want to know what I have to configure in the exchange 2013 server so that it will validate the user name and password.
    Regards
    Pankaj Raman.
    Hi Pankaj,
    Thank you for your question.
    Was invalid user name and password included in Java code?
    Did outlook send emails?
    If this issue happen on Java code instead of outlook?
    In fact, Exchange server didn’t validate user account and password, user account and password will be validated on domain controller,
    I suggest we create a new dedicated receive connector and enable “anonymous” permission for java code
    If there are any questions regarding this issue, please be free to let me know. 
    Best Regard,
    Jim
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Jim Xu
    TechNet Community Support

  • 5.7.1 Client was not authenticated

    hey,
    I need to send mail over "daily tasks, and i get the following exception :
    System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated
       at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
       at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from)
       at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
       at System.Net.Mail.SmtpClient.Send(MailMessage message)
    I check the user to see if he not a locked, and he doesn't .
    I check the smtp mail server ans he is ok.
    what else can i check? how can i fix this? this is super urgent.
    this is my code :
        MailMessage mess = null;
                Attachment attach = null;
                SmtpClient smtp = null;
                try
                    mess = new MailMessage();
                    smtp = new SmtpClient("smtp.office365.com");
                    smtp.Port = 587;
                    smtp.EnableSsl = true;
                    System.Net.NetworkCredential cred = new System.Net.NetworkCredential("[email protected]", "Pass");
                    smtp.Credentials = cred;
                    mess.From = new MailAddress("[email protected]");
                    mess.Subject = fileName;
                    smtp.Timeout = 300000;
                    smtp.Send(mess);
                catch (SmtpFailedRecipientException exp)
                    Console.WriteLine(exp.FailedRecipient);
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         at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:583)
         at oracle.webcenter.collab.mail.MailSession.sendMessage(MailSession.java:850)
    Edited by: indra_owc on Jan 9, 2010 6:14 PM

    The server probably wants you to use the STARTTLS command before you authenticate.
    See the com.sun.mail.smtp package javadocs for the property to set to enable that.

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