User Preference Panes dimmed, unable to access...

I am "in charge" of our network which consists of 10 PowerMac G5s, an XServe and XRAID. We are currently running 10.4.6 throughout.
We are adding some WACOM tablets to a couple stations, but I have been unable to access the WACOM preference pane in the system preferences. The WACOM software creates a new row below the "System" row, and adds it's preference pane. When logged in as a user this pane is visible, but dimmed out. When I log in as root the preference becomes available, and I am able to tune the tablet.
I have used the latest driver, and have installed / uninstalled a few times. I have installed as root, and as a user with identical results as above.
The Workgroup Manager has NOT been configured to manage user preferences; there are three options that I see, "Never", "Once", and "Always"- "Never" is selected.
I am looking for a way to make the WACOM pane available to the user. Any thoughts?
Thanks!

Tried Repairing Permissions on the machine after installation?
I would have thought that installing as Root would be a bad idea (might cause permissions problems). An 'admin' user should be sufficient. Do 'plain' users have any restrictions set on them in their Accounts preferences?
It doesn't sound like it has anything to do with the server though, (if you are not using managed preferences). If you get no joy here (server forum) you might want to try the genera Tiger forum area.
-david

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Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
APXIIMPT module: Payables Open Interface Import
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+---------------------------------------------------------------------------+
+-----------------------------
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+-----------------------------
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