User receiving two mails for a single shc to approve

Dear Experts,
we have a scenario in which same user exists in 2 purchase organizations , one as virtual user, however when a shc created from purchorg1, user receives approval mail twice which shouldn't happen.When a shc created and approved, po created, would it be possible to change the shc as we receive 'system status is active' ,although found a note but still need confirmation to apply the same for SRM5.0 version.Please advice me on how to trace the workflow approval chain in srm for shc and the approvers involved also on deletion of assignment of virtual user.
Thanks and Regards,
Sathya Kumar.

substitution error.

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User receiving two mails for a single shc to approve

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