User´s Full name is displayed when sending email from Blackberry device

Dear readers
Im working with BlackBerry_Enterprise_Server_for_IBM_Lotus_Domino and the problem is that  
When I am sending email to other users outside, the reciver sees the full name not the email adress.
. I mean, when I am sending email to other people my details goes like Peter White/Director/Company not with my e-mail [email protected]
Please..can anyone help me
Best regards

Right, I may have misunderstood what you meant by download to desktop. When I click the attachment, I can either "Open with: Text Edit (drop-down menu)" or Save. But save doesn't save to desktop. I can "Open with: Microsoft Word" fine.
When I compose an email, I click attach. I select the file that is in a .docx format. It appears to load to the email correctly, and if I click that extension, it opens correctly in Word out of the pre-sent email. After being sent, it appears in god knows what format and wishes to open from TextEdit.
Was I doing something wrong when you wanted me to download to desktop?

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