User search from "Find Someone" in Lync 2013 client does not show contact availability

Running Lync 2013 Client / Server, when a user searches in the "find someone" field, contact names are returned, but the contact's presence status shows "Updating..." and never populates with the users presence. If you then select
a name from the search and open an IM session with them, the presence data is there and is accurate. I think this feature used to work fine.

Hi,
Did the issue happen only for you or for multiple users?
Please enter the sip address instead of the name of the user in the “find someone” field to test the issue.
Please also run Update-CsUserDatabase on FE server then remove Lync client profile to test the issue.
User profile path: <user profile>\AppData\Local\Microsoft\Office\15.0\Lync\
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Project 2013 client does not show Project Online Enterprise Custom Fields

I have about 20 task level custom fields in my Project Online instance. When I open a project and edit a task using Project 2013 client, only a handful appear in the Custom Fields panel.
Question:
How do I expose all Enterprise Custom Fields to the Task Information - Custom Fields panel in Project 2013 client?

Quite a strange issue...
It could be interesting to test from another machine with another user profile. Have all the fields been created from PWA/server settings? Can you try to create a brand new field from there and test again?
Then also try to find out what is the specificity of the "end use" custom field which is displayed in the task information dialog box. Basically if 1 is working then the others should also work.
Hope this helps,
Guillaume Rouyre, MBA, MVP, P-Seller |

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

I am also having problems with a site I am building. No matter what websafe font I use it displays as New Times Roman in FireFox. The correct fonts show in both IE9 and Chrome.
In addition, text shifts in FireFox. I have to position other text objects farther and farther apart as I go down the page or they start to overlap. Nav buttons and other images also have to be positioned in the wrong place for them to be in the correct place when the page is opened in FireFox. FireFox should display pages correctly by default. I can't expect th average user to have to tweek his/her settings to display my site.
I have been recommending FireFox on my website as the best browser. I might have to change that and abandon FireFox myself.

Lync 2013 Desktop does not start on WIndows 8.1

My Office 365 version of Lync 2013 64bit crashes every time I start it. There is no error message just the "Microsoft Lync has stopped working" message with Close option. In further looking for a solution, I found the suggestion to
uninstall the Intel Bluetooth drivers but my system uses Realtek Filter drivers. I have looked  in the event logs and found:
Log Name:      Application
Source:        Windows Error Reporting
Date:          2014-09-11 1:47:20 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      --------Win8
Description:
Fault bucket 85949488684, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: lync.exe
P2: 15.0.4641.1000
P3: 53c5ce3c
P4: KERNELBASE.dll
P5: 6.3.9600.17055
P6: 532954fb
P7: e06d7363
P8: 0000000000005bf8
P9:
P10:
Attached files:
C:\Users\Yves\AppData\Local\Temp\WERCA6B.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Yves\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lync.exe_1f7a49ef615ca788e016ddaf8db0d1fb92c4a8e9_00000000_256fdc4d
Analysis symbol:
Rechecking for solution: 0
Report Id: aa908032-39db-11e4-8280-48d224dc5142
Report Status: 0
Hashed bucket: 61000269e077a9a343a6fe9bbb7efc54
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-11T17:47:20.000000000Z" />
    <EventRecordID>143379</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Fedmet-YL-Win8</Computer>
    <Security />
</System>
<EventData>
    <Data>85949488684</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>lync.exe</Data>
    <Data>15.0.4641.1000</Data>
    <Data>53c5ce3c</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17055</Data>
    <Data>532954fb</Data>
    <Data>e06d7363</Data>
    <Data>0000000000005bf8</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Yves\AppData\Local\Temp\WERCA6B.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Yves\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lync.exe_1f7a49ef615ca788e016ddaf8db0d1fb92c4a8e9_00000000_256fdc4d</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>aa908032-39db-11e4-8280-48d224dc5142</Data>
    <Data>0</Data>
    <Data>61000269e077a9a343a6fe9bbb7efc54</Data>
</EventData>
</Event>
A lot of sites suggest to uninstall Intel Bluetooth drive but I does not have Intel Bluetooth.

Go to your computer manufacturer’s website and update all driver packages for your computer, especially:
Audio drivers
Bluetooth drivers
System chipset drivers
webcam drivers
Important Note:
If you use office 64 bit, Lync 2013 must be 64 bit also. {And vice versa, If you use office 32 bit, Lync 2013 must be 32 bit}
Also check answer of Eric to fix this issue
http://social.technet.microsoft.com/Forums/en-US/e8268935-e97c-4033-9a2e-02734b4390bf/lync-2013-client-on-windows-81-stuck-at-starting?forum=ocsclients
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

How do I REMOVE an ADD-ON from my TOOLBAR, when said ADD-ON does NOT show up in my ADD ONS Manager?

I have been instructed to:
"When you open Firefox up in the left hand corner there is a drop down box that says "Firefox". Click on this and go to add-ons a new page will open with tabs on the side.
Click on ADD-ONS, use ADD-ON Manager...."
That does not happen that way. (I am on Firefox 19.0 for MAC.)
When I click on Firefox (left hand corner at top of screen) "ADD-ONS" does NOT appear.
I get "preferences" and "services" plus, of course ABOUT/HIDE/SHOW/QUIT choices.
Running through ALL choices in PREFERENCES (which was not included as a step in your description) I find NO WAY to "deal with" ADD-ONS in General, Security, Privacy or Advanced.
"services" says only NO SERVICES APPLY"
I KNOW that I have an "ADD-ON Manager" I can open that. The ADD-ON that I need to REMOVE/Uninstall/Disable does NOT show there.
It is an ICON on the lowest level of my toolbars showing above my window. Whether this is an awesome bar, or any other specially named bar I can't tell you, but: LOWEST section.
This creepy ADD-ON (that I never personally installed) is called PRICEGONG - and it is now opening up a pop-up on all my eBay pages and elsewhere -trying to sell me things.
It is wasting SO much of my time and I need to get it gone.
WHAT do I do now? The PRICEGONG company has explanation of what to do to uninstall, but (no surprise) THEIR instructions/steps do not match reality either. RESULT: I can't get RID of this thing and am wasting huge amounts of time now with it.
WHAT CAN I DO?

hello, the addons manager is exactly the right place to look for it. please try disabling the addons that are listed there one-by-one (a restart of the browser might be necessary after each step). maybe one of them is bundling this kind of adware.
[[Disable or remove Add-ons]]

HT1391 How can I find a lost iPad if it does not show on iCloud, but I have the serial number?

My iPad is missing, but it does not show on iCloud. Apple.com shows the serial number, but it is not on iCloud. Any options?

Hi nstancioff,
Please refer to this KB arttcle.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
regards,
Abhijit

No contacts in Lync 2013 client and not appearing in others contact lists

Hello all,
I hope someone might be able to help out with this problem, I've been at it for weeks with no luck. I've migrated from Lync 2010 to 2013. All users have been successfully migrated and everything is working for them, except for one user (which i me unfortunately).
When I sign into Lync from any device (desktop, laptop, windows phone, iphone) I do not see any contacts in my organization, but I can find any of the contacts if i search for them. I also don't appear in anyone else's contact list, but they can find me if
they search.
I have tried disabling and removing my account from Lync server, uninstalling and reinstalling the Lync client on my machine, cleaning up all the Lync folders and registry keys on my machine. Nothing seems to get me any closer to getting this fixed.
I did find a discussion
here that is exactly the problem I'm having, but I don'e see a solution there either.
Has anyone else seen this before? Any suggestions or ideas would be very appreciated.
Thanks in advance!

I am afraid your Lync account lose the user data contact list when you move user from Lync Server 2010 to Lync Server 2013.
Please try to move the user back to Lync server 2010 to check if the contact list is stored.
You can use the tool DBIMPEXP.exe to back up specific user’ data from Lync Server 2010 and import the data to Lync Server 2013 with the command Import-CSUserData which is introduced in Lync Server 2013.
Before you import the data, you need to use the command Convert-CSUserData to convert exported user data to the data format used by Microsoft Lync Server 2013.
For the details, please check
http://www.shudnow.net/2012/10/09/dbimpexp-exe-functionality-integrated-into-lync-2013-preview-management-shell/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information
found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Lync 2013, text does not display in chat box. Windows 7 pc with dual monitors.

Has anyone experienced an issue with Lync 2013 where when someone sends a chat the text doesn't display in the chat box. Or on occasion when initiating a chat, the text typed in doesn't display? The person experiencing this
behavior has dual monitors and often times when she is working on a document - then goes to Lync and initiates a chat and types, the words do not display in the chat box. Her graphics drivers are current, (8.15.10.2869). At one point she was able to drag the
chat box over to the monitor on the left and then the text displayed. Since then she has received a brand new laptop, windows 7 and the Lync behavior continues but now her dragging the chat box to other monitor no longer resolve text display issue. Ideas?

Hi,
Did the issue happen if only use single monitor?
Please update to the latest version for Lync client 2013 and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2010 client does not offer any NON-direct UDP Candidates in its SIP Invite' SDP - why?

Hello.
We have a customer, experiencing the following issue.
They have big multi-continental Lync Server 2010 Enterprise Edition deployment, with non-NAT'ted Edge Pool.
The call scenario is simple: peer-to-peer video (A/V) call between external Lync client and Video system, Cisco VCS
in this case but does not matter, which (video system) only supports media over UDP (which is nothing strange). The VCS has a lot of video endpoints all over the Globe, Lync clients are also everywhere, so call can be any "distance", not predictable.
All video endpoints are registered on this single VCS.
The video call, as I suspect, only succeeds IF direct peer-to-peer UDP connection works and fails otherwise.
I skip the overall design, keeping here only what is relevant.
Video system offers only its own local IP as UDP candidate (type = host), which in this particular
case is expected, let's assume there is no TURN etc expected on video system' side, it is directly Internet-facing.
Now the main bit. Lync client offers ALL proper TCP candidates: both local AND non-local, using external
public IP addresses of both A/V Edge Hardware LoadBalancer VIP and public IP address of one of Edge servers.
Those candidates are enlisted perfectly fine (I checked carefully), so SIP INVITE has them all offered.
Now: the Lync 2010 client ONLY offers direct/local UDP candidate (type = host) with its own IP address,
but does NOT offer any NON-local UDP Candidates at all (while, again, for TCP candidates the full set of non-local (A/V Edge) ones is offered).
WHY this can happen?
Again my guess on where to dig is: TCP candidates (which are completely useless for such video call)
are all offered fine with A/V Edge's public IPs, both VIP and particular node ones. Does this fact make sense?
WHAT can be the reason why the same or similar remote/Edge Candidates are not being
offered/enlisted for UDP while for TCP they are offered?
What I already found, to be excluded easily: the whole client sign-in and in-band provisioning is OK, all about
certificates is Ok, and all about MRAS URI and MRAS Credentials (looking sign-in traces) is also fine. Client gets proper MRAS username/password and ALL about signaling before SDP is also fine (no TLS or MRAS related errors).
I cannot rule-out potential DNS issues at the moment, however unlikely: otherwise how it would get proper list
of NON-local TCP candidates and all SIP signalling with the Edge working Ok if it would be DNS-specific issue?
What, however, I have not confirmed is: UDP port 3478 is most likely NOT opened on/between all of the involved parties (Edge's private and public interfaces, Hardware LoadBalancer's interfaces and client),
and/or UDP 3478 communication is most likely getting blocked completely (when the client is external), however for instance TCP 443 is everywhere opened.
Can THIS be somehow related to why it properly allocates non-local TCP but none of
non-local UDP Candidates?
What traces show on call negotiation is ICE Connectivity Failed and/or ICE Warning - I have real it carefully, did WireShark'ing, what I suspect is: simply ICE Connectivity Checks fails on direct P2P UDP which is of course expected, and because no non-local
UDP candidates are offered and TCP is not allowed on video system' side - it fails. WireShark shows the following: millions of outgoing UDP from the client to Cisco VCS and not even one INcoming UDP back from VCS.
Sometimes, depending on the external client's location, call, however, succeeds. I guess (guess)
this is because SOMETIMES direct UDP flows Ok, while in vast majority of the cases it expectedly does not.
Big thanks.
/roubchi

Hi,
VideoendpointsonlysupportUDPmedia.ICEusuallyoffers3candidates: Host(privateIP), ServerReflexive(outsideIPaddressoffirewalllocaltothemediasupplyingagent–B2BUAorLyncClient),
TURNserver(typicallytheEdgeServer/VCSExpressway)
You can refer to the link of “Cisco
VCS and Microsoft Lync Deployment Guide (X8.1)” to check the configuration of Lync integrated with Cisco VCS.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

When I upload audio from itunes into my imovie project, it does not show all of the track?

Hi, I have opened a new project in imovie - I have uploaded 200 photos into the project to make a Comic Book movie!
this project is 7 mins and 8 seconds long - the exact length of the audio track that I want to play during the movie!
I have selected the music by clicking the musical note button in imovie, which open up my itunes library and displays the track I want to use that is 7 mins and 8 seconds long.
When I click and drag my MP3 audio from itunes into my imovie project, i only plays the first 5 mins & 33 seconds; leaving my project in silence for the final 1 min & 3 seconds????
I have not added markers, there are no fade ins or fade outs - only the first 5 min & 33 seconds or a 7 min & 8 seconds MP3 Audio track???
I have spent 10 hours trying to rectify this problem.......
can anyone help me with this problem
Peace, Love & Happiness
Jayondrums

Sounds like your talking about iMovie for Mac?
This is the iOS version, repost here:
iMovie

Zip data posted from client does not show up correctely at Server

The java client post GZip'd data to the Webserver. The webserver for some reason shows the first 10 bytes correctly. Not sure what I am overlooking
Also get java.io.EOFException: Unexpected end of ZLIB input stream
public class GetPost {
     public String line;
     public String inputLine;
public static void main(String[] args) throws Exception {
          GetPost r = new GetPost();
               r.postURL("User","pass");
// public Reverse { }
public static byte [] zip(String data)
throws IOException
byte[] incomingBytes = data.getBytes();
ByteArrayOutputStream baos = new ByteArrayOutputStream();
GZIPOutputStream zip = new GZIPOutputStream(baos);
for (int i = 0; i < incomingBytes.length; i++)
zip.write(incomingBytes[i] & 0xFF);
zip.close();
byte[] uncompressedBytes = baos.toByteArray();
return uncompressedBytes;
public static String unzip(byte [] dataBytes)
throws IOException
ByteArrayOutputStream baos = new ByteArrayOutputStream();
ByteArrayInputStream bios = new ByteArrayInputStream(dataBytes);
GZIPInputStream unzip = new GZIPInputStream(bios);
int in = unzip.read();
while (in != -1)
baos.write(in);
in = unzip.read();
unzip.close();
return new String(baos.toByteArray());
public String postURL( String t1 , String t2 ){
try {
          String data1="h";
URL urlpost = new URL("http://192.168.15.4:8080/result.html");
     URLConnection conn = urlpost.openConnection();
     conn.setDoOutput(true);
     GZIPOutputStream gz = new GZIPOutputStream(conn.getOutputStream());
     byte [] kkkk=zip(data1);
     String uuu=unzip(kkkk);
     System.out.println("XXXXX" + uuu );
     for (int i=0; i< kkkk.length ; i++){
          Byte jj= new Byte(kkkk);
          System.out.println("LLLL " + " " + i + " " + jj );
     int t= kkkk.length;
     System.out.println("IIII" + t);
     int x= data1.getBytes().length;
     gz.write(kkkk);
     gz.finish();
     gz.close();
     // Get the response
     BufferedReader rd = new BufferedReader(new InputStreamReader(conn.getInputStream()));
     while ((line = rd.readLine()) != null) {
     // Process line...
     System.out.println ("The line is " + line );
     } catch (Exception e) {
          return line;
The client output is
LLLL 0 31
LLLL 1 -117
LLLL 2 8
LLLL 3 0
LLLL 4 0
LLLL 5 0
LLLL 6 0
LLLL 7 0
LLLL 8 0
LLLL 9 0
LLLL 10 -53
LLLL 11 0
LLLL 12 0
LLLL 13 -25
LLLL 14 6
LLLL 15 107
LLLL 16 -111
LLLL 17 1
LLLL 18 0
LLLL 19 0
LLLL 20 0
Server output is correct only for the first 10 bytes
LLLL 0 31
LLLL 1 -117
LLLL 2 8
LLLL 3 0
LLLL 4 0
LLLL 5 0
LLLL 6 0
LLLL 7 0
LLLL 8 0
LLLL 9 0
LLLL 10 -53
LLLL 11 0
LLLL 12 0
LLLL 13 -25
LLLL 14 6
LLLL 15 107
LLLL 16 -111
LLLL 17 1
LLLL 18 0
LLLL 19 0
LLLL 20 0

FYI - I got it to work ... I was gzip it twice... here is what worked
import java.io.BufferedReader;
import java.io.ByteArrayInputStream;
import java.io.ByteArrayOutputStream;
import java.io.IOException;
import java.io.InputStreamReader;
import java.io.PrintWriter;
import java.net.URL;
import java.net.URLConnection;
import java.net.URLEncoder;
import java.util.zip.*;
import java.io.OutputStreamWriter;
public class WorkingCopyOfGetPost {
     public String line;
     public String inputLine;
public static void main(String[] args) throws Exception {
          WorkingCopyOfGetPost r = new WorkingCopyOfGetPost();
               r.postURL("User","pass");
// public Reverse { }
public static byte [] zip(String data) throws IOException {
     byte[] incomingBytes = data.getBytes();
     ByteArrayOutputStream baos = new ByteArrayOutputStream();
     GZIPOutputStream zip = new GZIPOutputStream(baos);
     for (int i = 0; i < incomingBytes.length; i++){
          zip.write(incomingBytes[i] & 0xFF);
     zip.close();
     byte[] uncompressedBytes = baos.toByteArray();
     return uncompressedBytes;
public static String unzip(byte [] dataBytes) throws IOException {
     ByteArrayOutputStream baos = new ByteArrayOutputStream();
     ByteArrayInputStream bios = new ByteArrayInputStream(dataBytes);
     GZIPInputStream unzip = new GZIPInputStream(bios);
     int in = unzip.read();
     while (in != -1){
          baos.write(in);
          in = unzip.read();
     unzip.close();
     return new String(baos.toByteArray());
public static ByteArrayOutputStream zip1(String data) throws IOException {
          byte[] incomingBytes = data.getBytes();
          ByteArrayOutputStream baos = new ByteArrayOutputStream();
          GZIPOutputStream zip = new GZIPOutputStream(baos);
          for (int i = 0; i < incomingBytes.length; i++){
               zip.write(incomingBytes[i] & 0xFF);
          zip.close();
          //byte[] uncompressedBytes = baos.toByteArray();
          return baos;
public String postURL( String t1 , String t2 ){
     String data1="t";
     try {
          /* byte [] kkkk=zip(data1);
          for (int x=0;x<20;x++){
               System.out.println("Byte Array Values " + x + kkkk[x] );
          ByteArrayOutputStream bo= zip1(data1);
          byte [] AAA=bo.toByteArray();
          for (int x=0;x<21;x++){
               System.out.println("Byte Array Values " + x + " "+ AAA[x] );
          URL urlpost = new URL("http://192.168.15.4:8080/result.html");
     URLConnection conn = urlpost.openConnection();
     conn.setDoOutput(true);
     System.out.println( "The size of the byteArrayOutputstream " + bo.size() );
     bo.writeTo(conn.getOutputStream());
     // GZIPOutputStream gz = new GZIPOutputStream(conn.getOutputStream());
     // System.out.println("rrrr " + kkkk.length);
     // gz.write(kkkk);
     //gz.finish();
     //gz.flush();
     bo.flush();
     // String s=unzip(kkkk) ;
     //System.out.println("s " + s);
     // Get the response
     BufferedReader rd = new BufferedReader(new InputStreamReader(conn.getInputStream()));
     while ((line = rd.readLine()) != null) {
     // Process line...
     System.out.println ("The line is " + line );
     rd.close();
     bo.close();
     } catch (Exception e) {
          return line;
}

Today i purchased exportpdf. when converting from pdf to word doc, the text does not show up on word doc. what to do?

when exporting pdf into a word doc the text does not show up on new doc. what to do?

Hi hamsa142,
Is this problem specific to one file, or does it happen with any file that you convert to PDF? How was the PDF created (using what application)?
For starters you may want to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community.
Please let us know how it goes.
Best,
Sara

Lync 2013 client still show titles that is turned off on Lync 2010 server

Hi All
I have another unique issue it seems.
Environment - Lync Server 2010 on CU5. Lync 2010 and Lync 2013 client.
The client has used absconfig and removed the titles as the don't want that to be displayed.
The lync 2010 clients does not show the titles - so that is working.
Lync 2013 from external access the titles does not show - so that is working.
Internally on the LAN the Job Titles shows on the Lync 2013 client - so not working.
What I've tried so far :
Disabled exchange contact sync on a client policy
Used webdownload only for address book.
Using registry to force download of address book.
Deleted the Lync folder on the client computer to make sure when it downloads the .idx and .db file that it is the latest version.
None of the above remediations seems to have any impact on the lync 2013 client.
I have tried to replicate this in my lab (without an exchange server) and the the lycn 2010 and 2013 clients behave as they should be not displaying the job titles.
Having anyone come across this before?
I will be patching the lync 2010 server to the latest CU update, but I think the issue is somewhere else.
Any suggestions will be appreciated.
Regards
Danie

Hi Danie,
I suggest you could install the latest CU update first, because the CU update would fix many problems.
In addition, shall we test Lync 2013 on a fresh computer without Outlook?(You could test this using Lync 2013 Basic).
Best regards,
Eric

Can't open email items from search after installing Lync 2013 client

Hello,
We're deploying Lync 2013 in our environment.
At the moment we're using Office 2010 on the clients.
For testing the deployment I've installed the Lync 2013 client.
After installing, when I perform a search on my pc and outlook items are found, they suddenly appear with an Outlook 2013 icon.
When doubleclicking, nothing happens, neither when I rightclick.
I've checked the "associate a file type or protocol with a prgram", and "set your default programs" in the control panel.
In neither of them I can find the Outlook 2013 icon, and for email, every file type is configured to open with Outlook 2010.
Does anyone know what might be the problem. We have this problem with every user for which we install the Lync 2013 client.

You can do the following to restore functionality:
If you have office 2010 use the keys below, the Lync install will change them to Office15:
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}]
@="@C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL,-110"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\DefaultIcon]
@="@C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL,-504"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\InprocServer32]
@="C:\\Program Files\\Microsoft Office\\Office14\\MAPISHELL.DLL"
"ThreadingModel"="Apartment"
[HKEY_CLASSES_ROOT\CLSID\{138508bc-1e03-49ea-9c8f-ea9e1d05d65d}\ShellFolder]
"Attributes"=dword:20140000

Lync 2013 client is deployed but user accounts are not migrated from OCS to Lync 2013 Server - how to open Lync meetings automatically in the Lync Web Plug-in

We have in our enterprise the following scenario:
1 - Lync 2013 client is installed
2 - User accounts are not migrated to Lync 2013 Server, users are using Office Communicator as their main tool
3 - Users receive Lync 2013 meeting requests but when try to access them, Lync 2013 client launches and shows error. Users will need to open the browser and paste the URL to the address bar but this still open
4 - We cannot use the workaround of adding "?SL=1" to the Lync 2013 meeting URL as the user base is large and manual workaround is not accepted
5 - Question: is there any automated way, via egistry key or GPO setting, so that users temporarily (until their accounts are migrated to Lync 2013 server) can bypass Lync 2013 client completely and automatically open all Lync 2013 meetings
on the browser, using Lync Web Plug-in?

Thanks for the response,
First, I should have mentioned clearly that users have Office Communicator 2007 client and Lync 2013 client installed in their machines. Their accounts are not migrated yet to Lync 2013 server.
Second, we are using IE9 and IE10. The issue is that users CAN join Lync 2013 meetings with their browsers but have to paste the URL manually to browser and add "?SL=1" otherwise, if they just click at the "Join Online Meeting" or "Join
Lync Meeting" URL it launches Lync 2013 client which shows error because is not configured yet, as they are using OCS client and migrating slowly to Lync 2013 server.
Is there a Group Policy setting or a registry key from Microsoft that can be turned on to these users machines and make will all Lync meeting requests to be opened in IE browser instead of Lync 2013 client. We need a way to ignore
Lync 2013 client until user accounts are migrated to Lync 2013 Server. Manually typing URLs is not an option in a big organization, can't explain thousands of users of different levels what to do.
We are regretting the decision not to separate Lync 2013 from Office 2013 package we deployed recently. If Lync 2013 is uninstalled then all Lync meeting requests are opened in browser without an issue.

User search from "Find Someone" in Lync 2013 client does not show contact availability

Similar Messages

Maybe you are looking for