User SM_EFWK stock the system

HI to all,
I have a problem in Solution Manager 7.1 SP06
user SM_EFWK is stock the system
I attached screen shot
need your help
and i have a Dump "time out"
Category               ABAP Programming Error
Runtime Errors         TIME_OUT
ABAP Program           CL_E2EEFWK_LOGGING============CP
Application Component  SV-SMG-DIA
Date and Time          24.09.2012 09:11:04
Best Regards
Naor

Dear Jagadish
I checked SMGW
and the user SM_EFWK work very hard for the same system
maybe it's the problem
Please checked the attached
thanks
Naor

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