User tracking with PI 1.3

What is required to be enabled on switches to obtain mac/ip information with PI 1.3? I am getting information from most, but not all of my switches. Is there a setting within PI I should check or something on the switches themselves?
Thanks.

I guess it's indicated Licenced because i'm in Evaluation. But I can't add my WLC-5508
I try to add this license:L-PI12-LF-100-LIC Prime Infrastructure 1.2 - Lifecycle - 100 Device Lic PAK
Type
Licensed
VUDI
PRIME-NCS-VAPL:ENT-CISCO-NPI:39be42e0-345d-11e3-xxxx-005056b43cfd
Product Id
PRIME-NCS-VAPL
Serial Number
ENT-CISCO-NPI:39be42e0-345d-11e3-xxxx-005056b43cfd
Device Limit
100
Interface Limit
150
Device Count
AP = 0, Switch = 0, Router = 0, Total = 0
Interface Count
0
% Used
0%
% Used (PAM)
0%
NAM|WAAS Count
(Not counted towards License Limit except Special License)
0
Features
Feature
Type
Limit
Additional Param
Lifecycle
Evaluation (60days)
100
Assurance
Evaluation (60days)
150
Controller Licenses
Controller Count
0
AP Limit
0
Type
Permanent

Similar Messages

  • LMS 4.0.1 and User tracking with SNMP v3

    Hi! (again )
    I've another problem with our new LMS 4.0.1.
    We manage our devices with SNMP v3 but the user tracking don't want to work flawlessly.
    I've attached an example from our SNMP configuration. Basicly it's the same in our devices.
    1st the problem was that no matter what I did the User tracking didn't want to find any host. I left it and worked on something else. After 2 weeks suddenly appeard couple of thousand end host.
    As earlier (LMS 2.6 or 3.2 with snmp v2) it is the same that LMS cannot differentiate normal end host and IP Phones although we have several thousand from both. But this is only one problem.
    The other is that there are switches with the same IOS and SNMP configuration and from one I get the UT data and from another one I didn't get anything. Only from some 4506 (aprox. 12-15) and 6506 (2) works and we have 20+ 4506 and 10+ 6506. Not to mention the other switches (couple of houndred 2960 and 3750).
    I'll be grateful if somebody could advice what to do.
    Thanks
    Gabor

    Understanding Debugger Utility
    The utility displays a report on the reasons why User Tracking failed to discover end hosts on specific ports.
    In many cases, User Tracking may not perform as expected. This may be  because of problems in other LMS applications. For instance LMS Server  may have devices that are not discovered or inadequate VLAN discovery in  Topology Services.
    You can run the utility to troubleshoot problems, or provide the report  and log generated by the utility when you contact TAC for help in  diagnosing problems.
    The debugger utility uses the data collected by LMS Server and reports the reasons for the missing ports in User Tracking.
    This tool also has an SNMP component embedded which runs an SNMP query  for the table as a part of verification for SNMP failure. For example,  SNMP bugs in Catalyst operating system because of which User Tracking  may fail to discover devices.
    This generates an Action Report that you can use to analyze the data.
    The Debugger Utility:
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    2. Reports violation of basic rules for each of the missing ports such as link ports and trunk ports.
    3. Checks for SNMP retrieval of data, if the ports pass the validity check.
    4. Generates an Action Report suggesting possible remedial actions to retrieve the valid missing ports.
    Using Debugger Utility
    The Debugger Utility is available at $NMSROOT/campus/bin/ (where $NMSROOT is the directory where you have installed CiscoWorks).
    To run the Debugger Utility, run the command:
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    where,
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    ports are the ports on the switch which have missing end hosts User Tracking.
    -export filename specifies  that the debug messages be stored in the file specified. If this option  is not used, the messages are displayed on the console.
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  • Dynamic User Tracking with WS-C4506-E

    Hello,
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    Where is this Collector Status screen? What dashboard is it on ?
    >> Device Center > Troubleshooting Workflow
    The  fact that you have success for usertracking does not mean you server  receives mac address notification traps. It only means the passive  usertracking has run. The UT results from the other switch may come from  this process.
    >> Yes you're right.
    Only via snoop or packetcapture you can be sure you receive the traps you want.
    >> I set up a packetcapture on the server, the server receives the mac address notification traps on UDP port 1431.
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    >> Both switches are not under the failed devices.
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  • LMS 4.0.1 user tracking issue

    Hi All,
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    snmp-server view SNMPV3_VIEW mib-2 included
    snmp-server view SNMPV3_VIEW cisco included
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    ==============Checking for Device==============
    10.255.255.11 : INFO : The switch has been discovered by ANI Server.
    IP : 10.255.255.11
    Details :Cisco Internetwork Operating System Software
    IOS (tm) s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(18)SXF17, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by cisco Systems, Inc.
    Comp
    ==============Checking for port Gi1/1==============
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    spanning-tree portfast
    end
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    Thanks in advance,
    Imre

    I'm not sure why Campus looks at that port as a routed port, but I ignore the errors in the campus ANI logs as there are too many of them even when everything works.
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  • Problem with user tracking Cisco Prime lms 4.2

    Hi
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    Hi Andres,
    Check this ::
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    [Do rate the useful posts]

  • Problem with user tracking in cisco prime Lms

    i attach my senario pic ,
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    net config and config edit ----- ok
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    **Encourage Contributors. RATE Them.**

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    Rob

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  • User Tracking in LMS 3.0.1

    Hello Clark,
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    Hello Clarke,
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  • LMS4.1 user tracking not sortable

    in LMS 4.1, under Monitor->Identity Dashboard, i have "user tracking summary" as a portlet, which tells me i have ~ 17,000 users.  when i click the report, it pops up a screen that shows mac address, ip address, hostname, subnet, etc.
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