User unable to create 2nd query against new universe

Hello the Community,
We have a user who can create a single query from a choice of universes but when they try and add an additional query it doesn't allow them to a different universe - there are none appearing in the list.
Anybody know where I can fix this ?
Thanks
Cedric

It's a bit strange...
The user can select more than one universe during the creation of document ( according matrix security ) but cannot select another one universe as the first selected...
I ( I am Administrator ) grants the right of user on Top Security Level to fix it. View on Demand and View profile were not adequate.
thanks for your answer
Cedric

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