User unable to delete calendar event "unknown error"

User is running Outlook 2013 home business, and she has a calendar entry that is linked to another mailbox .
When I browse this mailbox from OWA or Outlook client i cannot see this calendar entry.
When the user tried to delete the entry, they receive warning "unknown error" .
It appears the calendar entry is somehow linked to her Outlook profile.
How can i reset this entry without recreating her profile?
Regards

Hi
It is a recurring appointment. When you double click on the appointment it states "This is on appointment in a series. What do you want to open?" Click The entire series , and it opens the appointment in READ ONLY mode. When you click Delete
, it throws unknown error.
i have tried the following commands;
Outlook /cleansharing
outlook /cleanreminders
outlook
/cleandmrecords
outlook
/cleanfreebusy
outlook
/cleanprofile
none of which have removed this entry.
I have even tried creating another profile for the user, and this reoccurring appointment is still visible.
The appointment isn't visible on the mailbox where it was created nor is it visible when viewing both mailboxes on OWA.
here is a screen shot showing the issue.

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