User unable to open Database in RSC 3.1

Hey Everyone
I've got a user whose unable to open a database in RoboSource Control 3.1. She receives no error and RSC just sits there like DB connection was never opened. She can open other databases.
I've tried different accounts on her machine and the database won't open for them either, but her account can open the database from other machines. I've repaired and uninstalled/reinstalled RSC but to no avail. I originally thought this to be a cache problem, but since it's affecting other accounts I'm no longer sure.
Has anyone seen something like this before?
Thanks!

I am out of the office until 27-07-2009.
If you require assistance please contact the helpdesk at
[email protected] or +1 709 724 8529.
Thanks
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User unable to open Database in RSC 3.1" sent on 7/24/2009 8:43:06 PM.
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    I'm using StarOffice under Windows XP SP2 (German) with all available patches. I'm able to reproduce the error with JRE 1.4.2 and 1.5.0.
    The problem also exists in OpenOffice 2.2.
    Thanks for help
    Sebastian
    edit: This seems to be a bug. For more Informations look at
    http://www.openoffice.org/issues/show_bug.cgi?id=74732
    and for an OpenOffice inofficial fix
    http://dba.openoffice.org/servlets/ProjectDocumentList?folderID=547&expandFolder=547&folderID=0

    Monday 30 April 2007
    From your description, the only thing I can think of is that SO8 comes with Mastersoft filters for MacWord up to version 5.1. It may be possible that SO8-PP6 is reading something in the file header and trying to open the file using the Mastersoft filter. OOo does not have the filters.
    To test I would try to open the file making sure to select the filter to be used, rather than using auto open.
    Phil

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