User using outlook 2010 unable to search older items lets say a year old.

User is unable to search an emails a year old in outlook. OWA is working fine able to search and find all the emails .
Tried rebuilding the outlook profile and indexing but still unable to find any pointers.
Thanks

Already tried rebuilding index and profile... Do you think the below will work any idea ? i checked the below entry is not listed under below location so if i will create that and set it to 0 will that work ?
1)       Press the Windows Key + R on your keyboard, and type “REGEDIT”. This will open the Windows Registry Editor.
2)       Browse to the following: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search"
3)       You will manually have to reset the value of “Prevent Indexing Outlook” to “0” (without the quotes). To do this, right click on the “Prevent Indexing Outlook” key,
select “Modify…”, then change the value data to “0”.
4) Close the registry editor.

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Delayed received emails Using Outlook 2010 and Exchange Server 2010 SP3

Hi,
Some of our users are encountering delayed emails. When our clients sent email to us, some of our clients received this an hour late, sometimes they will received this the next day.
Our users uses Outlook 2010 and our Exchange Server is 2010. We have already patch this to SP3 as it says that the delayed emails was already fixed in this SP3 but we still encounter the delayed emails.
Thanks.
Collins.

Hi Collins,
In order to narrow down this issue, please use OWA to send and receive a test email, see whether the delay will still happen or not.
From your description, the issue happens when certain users receive emails from internal. I recommend you use message tracking log to determine which step delays.
Here is an article for your reference.
Configure Message Tracking
http://technet.microsoft.com/en-us/library/aa997984(v=exchg.141).aspx
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

Outlook is unable to connect to the proxy server.(Error Code 10) when users opened Outlook 2010

Hi All
Exchange Server - 2013 CU2 (Windows 2012 Standard)
AD Server - 2003 R2 SP2
exchange-svr01.domain.com - internal name
mail.company.net - external name
When users opened Outlook 2010, they will encountered
"There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name of the target site exchange-svr01.domain.com.
Outlook is unable to connect to the proxy server.(Error Code 10)"
I also used the Microsoft Remote Connectivity Analyzer to test RPC/HTTP connectivity.
The RPC/HTTP test completed successfully.
    Validating the certificate name.
    Certificate name validation failed.
     Host name company.net doesn't match any name found on the server certificate CN=AMAZONA-U59HG9G.
Testing SSL mutual authentication with the RPC proxy server.
    The test passed with some warnings encountered.
The certificate common name company.net doesn't match the mutual authentication string provided mail.company.net; however, a match was found in the subject alternative name extension.
please help.

Hi PS CL
[PS] C:\Windows\system32>Get-OutlookAnywhere
RunspaceId                         : c457e8aa-a0f3-4a0f-aa02-9eff24d02821
ServerName                         : exchange-svr01
SSLOffloading                      : True
ExternalHostname                   : mail.company.net
InternalHostname                   : exchange-svr01.domain.com
ExternalClientAuthenticationMethod : Negotiate
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
XropUrl                            :
ExternalClientsRequireSsl          : True
InternalClientsRequireSsl          : True
MetabasePath                       : IIS://exchange-svr01.domain.COM/W3SVC/1/ROOT/Rpc
Path                               : C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\rpc
ExtendedProtectionTokenChecking    : None
ExtendedProtectionFlags            : {}
ExtendedProtectionSPNList          : {}
AdminDisplayVersion                : Version 15.0 (Build 712.22)
Server                             : exchange-svr01
AdminDisplayName                   :
ExchangeVersion                    : 0.20 (15.0.0.0)
Name                               : Rpc (Default Web Site)
DistinguishedName                  : CN=Rpc (Default Web
                                     Site),CN=HTTP,CN=Protocols,CN=exchange-svr01,CN=Servers,CN=Exchange
Administrative
                                     Group (FYDIBOHF23SPDLT),CN=Administrative
Groups,CN=domain,CN=Microsoft
                                     Exchange,CN=Services,CN=Configuration,DC=domain,DC=COM
Identity                           : exchange-svr01\Rpc (Default Web Site)
Guid                               : 33c3cb74-e490-487d-844c-4072334089a1
ObjectCategory                     : domain.COM/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
ObjectClass                        : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
WhenChanged                        : 8/17/2013 10:14:55 AM
WhenCreated                        : 6/25/2013 1:47:50 PM
WhenChangedUTC                     : 8/17/2013 2:14:55 AM
WhenCreatedUTC                     : 6/25/2013 5:47:50 AM
OrganizationId                     :
OriginatingServer                  : ADserver.domain.COM
IsValid                            : True
ObjectState                        : Changed

Users are not able to use Outlook 2010 to view free/busy information and cannot set Out Of Office automatic reply

Hi All,
Please help me.
I have an issue where users are not able to use Outlook 2010 to view free/busy information and cannot set Out Of Office automatic reply. But they are can set Out Of Office automatic reply from OWA. My exchange server is Ms Exchange 2010.
The test E-mail AutoConfiguration failed with this error:
Autodiscover to https://mydomain.com/autodiscover/autodiscover.xml starting
GetLastError=12175; httpStatus=0.
Autodiscover to https://mydomain.com/autodiscover/autodiscover.xml Failed (0x800C8203)
Autodiscover to https://autodiscover.mydomain.com/autodiscover/autodiscover.xml starting
GetLastError=12007; httpStatus=0.
Autodiscover to https://autodiscover.mydomain.com/autodiscover/autodiscover.xml Failed (0x800C8203)
Local autodiscover for mydomain.com starting
Local autodiscover for mydomain.com Failed (0x8004010F)
Redirect check to http://autodiscover.mydomain.com/autodiscover/autodiscover.xml starting
Srv Record lookup for http://autodiscover.mydomain.com/autodiscover/autodiscover.xml Failed (0x80072EE7)
Srv Record lookup for mydomain.com starting
Srv Record lookup for mydomain.com Failed (0x8004010F)
Any idea?
Thanks,
Pieter

OK.
Please follow this step.
1. As you said you are in coexistence step , so for now all endpoint already point to Exchange 2010 right?
2. Check legacy owa redirect that you already configure
3. In Exchange 2010 , Make sure that you already configure "Autodiscoverinternaluri" by this command set-clientaccessserver -identity "servername" -autodiscoverinternaluri
https://autodiscover.domain.com/autodiscover/autodiscover.xml. and don't forget to create autodiscover record in DNS
4. in Exchange 2010 , Make sure that you already configure "EWS" path by this command set-webservicesvertualdirectory -identity "XXX\Default web site name" -internalurl
https://yourinternalurl/EWS/Exchange.asmx -externalurl https://yourexternalurl/EWS/Exchange.asmx
5. don't forget to replicate freebusy from Exchange 2003 to Excahnge 2010 via public folder.
You error look like client cannot get autodiscover process please check it again.

No Free/Busy Information for Exchange 2010 users in Outlook 2010 client, 2010 OWA shows this information fine

I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
Problem:
On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request
can see their own free/busy information fine. And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference. On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com
with no problem. I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
2013/12/08 13:56:59.051: Request sent
2013/12/08 13:56:59.051: Response error code: 00000000
2013/12/08 13:56:59.051: HTTP status code: 0
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: There is an error in request/response.
2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
At an Exchange shell console I enter this command and get these results :
Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."

Hi,
How many users encounter this issue, all users with Outlook 2010 or some specific users?
According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
http://support.microsoft.com/kb/940726/en-us
The Free/Busy information in Exchange 2010 is using the Availability service to
retrieve it. Please directly access
https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
Or we can go to
https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
Thanks,
Winnie Liang
TechNet Community Support

I have given up on using Outlook 2010 with icloud. How can I use icloud to manage all of my calender and contacts?

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can be found in the Outlook Wed Access. Any solution for this problem? Currently
I would need to go into the Outlook Web Access to delete the affected email then the duplication will be stop. Or I would need to cancel the Send/Receive & restart Outlook. But this 2 method is only temporary solution. The problem will keep coming
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Dear Jeremycny,
I think you are working with a POP3 account and issue of replicated emails in Outlook is common in the case of POP3 connection. So, first of all uncheck the
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Also, see the TasK Manager, if there are multiple “Outlook.exe” are running under the
“Processes” tab, then end the unnecessary programs as each of them downloading the same email multiple times.
Apart from it, if there are numbers of factors behind the replication of emails in Microsoft Outlook such as:
Rules (Exploiated Rules)
Scanning Programs Integration
Damaged Outlook Profile
Robert’s have defined these bugs in a more profound manner in his blog, so take more help from the given source:
http://www.howto-outlook.com/faq/duplicates.htm
Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.
Thanks & Regards
Clark Kent

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I have read similar Qs & As, but I don't think they apply to my circumstances.
I use Outlook 2010 with Windows 7 32 bit for a GMAIL IMAP account.
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archive or delete old items
move old items to c:\... my archive folder.
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Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

User using outlook 2010 unable to search older items lets say a year old.

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