User with 2 permissions assigned via groups, not able to utilize the higher privilege

User has been assigned Publishing Editor, this was assigned by being a member of a group, where group's permission is publishing editor.
In addition, the user has been assigned Reviewer, this also was assigned by being a member of a group, where group's permission is Reviewer.
The issue: The user can only perform functions related to the Reviewer role, and can't perform functions available via the Publishing Editor.
Any Ideas what is going on?
*Removing the user from the Reviewer group is not an option.

Hi,
The easiest way is to grant the single user Publishing Editor permission of that folder directly, check if the issue persists.
Right click on the folder, Properties -> Permissions -> Add the user with Publishing Editor permission.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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User with 2 permissions assigned via groups, not able to utilize the higher privilege

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