User with admin rights can't access files through the command prompt

I have a strange situation where I have 2 users both setup exactly the same with admin rights on a 2003 (32 bit) server through an AD group membership, but one can do everything as expected but the other can't.
The one that can't is trying to execute a program is a command prompt and keeps getting access denied or invalid directory when trying to cd into the folder.   I double and tripled check the permissions and they are correct, this person should have
full admin.  In fact I did a effective permissions through explorer and it states full rights.  Along those lines this person can also access the folder in question through explorer just not a command prompt. 
Has anyone seen this before ? and if so what can be done about it.
Thanks

Hi,
Can the user execute the program through explorer? In Windows Server 2003, the Users group does not have Read and Execute permissions to the command processor (Cmd.exe). 
You could refer to the article below to resolve the issue:
"Access is denied" error message when you run a batch job on a Windows Server 2003-based computer
http://support.microsoft.com/kb/867466
Best Regards,
Mandy 
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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