User with pool ownership conflict error (Event ID 4073)

WE have the following Event reported repeatedly in the event log of the server:
Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.
Items having pool ownership conflict:
ItemId: ccc6b1b3-af98-4029-b5f5-ed6bc84eb937, DocId: 1032, DocName: urn:hcd:[email protected]
ItemId: ccc6b1b3-af98-4029-b5f5-ed6bc84eb937, DocId: 1033, DocName: urn:lcd:[email protected]
I cant find any issue in AD. I have removed the user from Lync and re-added but the issue persists. Any ideas?
Thanks
Lee

You have a Lync account owned by multiple pools.
There are information conflict in database.
You may need to delete some records in database.
The related tables are Item and Document in database RTC.
Lisa Zheng
TechNet Community Support

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  • Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.

    Dear Team,
    I have two Enterprise lync 2013 pools, abcPool and abcpool1. abcPool1 has got two servers, Server1 and server2. and abcpool has one FE server named "Server 3". and they have pool pairing.
    Replication was fine between them when i had only one FE server in each pool, one day FE service broke on one of the FE server on abcpool1 and failed to start so i had to do failover to another pool, at that time i introduced one more FE in abcPool1, that
    why now 2 FEs in abcPool2. Server1 FE service was resolved by reinstalling the binaries. However after that im unable to get the backupservice state to normal, i tried the below articles with no luck,
    http://social.technet.microsoft.com/Forums/lync/en-US/0403621e-26b6-4cd0-bbca-8534a20de665/backup-service-pool-ownership-conflict-during-import?forum=lyncdeploy 
    http://msucmenow.blogspot.in/2013/05/troubleshooting-lync-2013-pool-pairing.html
    "Event on Server 1"
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 8:02:33 AM
    Event ID:      4073
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      ABC.net
    Description:
    Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.
    Items having pool ownership conflict: 
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7972, DocName: urn:hcd:[email protected]
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7973, DocName: urn:lcd:[email protected]
    ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7974, DocName: urn:upc:[email protected]
    PS C:\Users\lyncadmin> Get-CsBackupServiceStatus -PoolFqdn pool1.net | fl
    ActiveMachineFqdn   : abc1.net
    OverallExportStatus : SteadyState
    OverallImportStatus : ErrorState
    BackupModules       : {UserServices.PresenceFocus:[SteadyState,ErrorState],
                          ConfServices.DataConf:[FinalState,NormalState],
                          CentralMgmt.CMSMaster:[FinalState,NotInitialized]}
    Following error in "Lync Server" logs on server3 on abcPool.
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 9:37:47 AM
    Event ID:      4069
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:     SQL1.net
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    Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully when importing document batch.
    Batch file: UserServices\PresenceFocus\1-UserServices-8\Data\488bc218-9954-4caf-a5da-89efdb7b85a7_0_1562.xml.
     Exception: System.Data.SqlClient.SqlException (0x80131904): Snapshot isolation transaction aborted due to update conflict. You cannot use snapshot isolation to access table 'dbo.Batch' directly or indirectly in database 'rtcxds' to update, delete, or
    insert the row that has been modified or deleted by another transaction. Retry the transaction or change the isolation level for the update/delete statement.
    Log Name:      Lync Server
    Source:        LS Backup Service
    Date:          1/21/2014 9:52:45 AM
    Event ID:      4064
    Task Category: (4000)
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:     SQL1.net
    Description:
    Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully during export.
    Additional Message: 
     Exception: System.IO.IOException: The process cannot access the file '\\SQl1.net\LyncShare\1-BackupService-10\BackupStore\UserServices\PresenceFocus\Cookie\Cookie.zip' because it is being used by another process.
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    Praveen | MCSE Messaging 2003

    When you add a new FE in pool acdpool1, please check you have run the following:
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    Lisa Zheng
    TechNet Community Support

  • Backup Service - Pool ownership conflict during import

    Hi, I am getting this error every time
    the backup service performs a backup. How do I remove the conflicting entries?
    Microsoft Lync Server 2013, Backup
    Service user store backup module detected items having pool ownership conflict during import.
    Items having pool ownership conflict: 
    ItemId: 823b033e-357e-43dc-97d1-75cb9670f640,
    DocId: 1117, DocName: urn:hcd:[email protected]
    ItemId: 823b033e-357e-43dc-97d1-75cb9670f640,
    DocId: 1118, DocName: urn:lcd:[email protected]
    ItemId: d2db9bae-4fa8-451c-b821-32e992319232,
    DocId: 1119, DocName: urn:hcd:[email protected]
    ItemId: d2db9bae-4fa8-451c-b821-32e992319232,
    DocId: 1120, DocName: urn:lcd:[email protected]

    Hi Fernando -
    How to take ownership from active directory? I searched everywhere but I didn't find any tab or command to do this. Can you please explain little bit more?
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    SD
    Please help....i recently deployed a second pool where i am currently facing this issue.
    My email address is : [email protected]
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    I  installed it myself, wirelessly about a week later, and Apple emailed me a receipt. Now, I've had to call support directly last week when I lost Mail, Address Book, was unable to open Preview or iTunes, among other problems. Seemed fixed after a session that baffled even the store tech.  Now I am unable to download or install the recent Mac updates for Lion, from the App Store, could not install Adobe Reader, etc. Messages range from 'A network error has occured - Check your Internet connection and try again' to 'The Installer is damaged and cannot open the package. There may be a problem with file ownership or permissions.'  All fail and I'll probably have to call Apple again. I am frustrated beyond words.  Logs 'Install's runner tool is not properly configured as a setuid tool', domain errors, 'attempt to write a readonly database, and on and on. I have barely done a thing on this computer except search online for help with these problems. Safari gives me a 'You are not connected to the internet' too often. Diagnostics disagrees. I do see wi-fi problems in the forum. Disk and permissions were fine at the beginning of the earlier problems, checked first by support tech. I'm not sure if support tech even knew. I was just happy they were fixed. Anyone have these download and/or install problems after a 'clean bill of health' so to speak, only a week ago?

    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • CrystalReportViewer: "Missing parameter values with implemented error event

    I'm using the CrystalReportViewer in APS.net (C#), and try to display a report in it.
    I've implemented the error event of the viewer to show the user a different error message than the viewer itself does.
             this.CrystalReportViewer.Error += new CrystalDecisions.Web.ErrorEventHandler(CrystalReportViewer_Error);
          protected void CrystalReportViewer_Error(object source, CrystalDecisions.Web.ErrorEventArgs e)
             var msg = "Error in CrystalReportViewer\r\n{0}".FormatInvariant(e.ErrorMessage);
             throw new InvalidOperationException(msg);
    But.... Now if I want to show a report that has parameters in it, the parameter page does not appear before the report itself. How can I make my code work (without removing the implementation of the error event), so the viewer first shows the parameter page, before showing the actual report?

    And in the Page_Load method:
    this.CrystalReportViewer.Error += new CrystalDecisions.Web.ErrorEventHandler(CrystalReportViewer_Error);
    I've done this so i can show my own error page to the user of the website. Otherwise the CRViewer shows his own error, and I do not want the user of the website to see this 'technical' error.
    So i've implemented the CrystalReportViewer.Error method:
    protected void CrystalReportViewer_Error(object source, CrystalDecisions.Web.ErrorEventArgs e)
       // Missing parameter values.
       var discardToShowParameterPrompt = (e.ErrorMessage.ToUpperInvariant() == "Missing parameter values.".ToUpperInvariant())
         || (e.ErrorMessage.ToUpperInvariant() == "Ontbrekende parameterwaarden.".ToUpperInvariant());
       if (discardToShowParameterPrompt)
          _Log.Debug("The parameter screen should be displayed now.");
       else
          var msg = "Error in CrystalReportViewer: {0}".FormatInvariant(e.ErrorMessage);
          throw new InvalidOperationException(msg);
    If I load a report with no params in the report, the page shows immediately the report.
    If I load a report with params in the report, the params page is shown, the user can enter the param values, and after pressing OK, the report is shown.
    If an error occurs (for example the report cannot connect to the database), the viewer does NOT show the error (because i've implemented the _error event) but my code throws an InvalidOperationException, and this is handled by code so the error is logged to a file, and the user gets a user friendly message on the website.
    If i do not implement the _error event, the user will see the technical error in the crystal reports viewer.
    If I comment out the code where I'm looking for the string "Missing parameter values." (or "Ontbrekende parameterwaarden") the parameter page will not be shown, and an error will be thrown by the Crystal Reports viewer.
    If I put e.handled = true in the _error event, and there is an error (for example the database cannot be found), no error will be thrown, and there is nothing to see in the viewer.
    So for now the only way to get the params page is to implement the _error event the way i've done in the above code, checking the error message on a string value.

  • Mac OS 10.7.4, installing Microsoft Office 14.2.7, error "The Installer can't open the package. There may be a problem with file ownership or permissions."

    Mac OS 10.7.4, updating new version Microsoft Office 14.2.7, ERROR "The Installer can’t open the package. There may be a problem with file ownership or permissions."
    The Apple Installer version is Version 5.0.1 (537).
    When I check the Installer Log, I find only these two messages that I do not understand.
    Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Install's runner tool is not properly configured as a setuid tool.
    Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Unable to create InstallController
    I changed all the permissions for all the Microsoft Office Folder users to Read and Write.
    Restart, same error

    See:
    https://discussions.apple.com/thread/1948155?threadID=1948155&tstart=1
    I had identical Installer Log failure notices: I used Houdini to view the invisible files and per Limnos' suggestion cautiously dragged
    user > library > preferences > com.apple.installer.plist out of that folder onto my desktop and double-clicked on the .pkg file again and it opened and installed properly.
    My Installer now works properly on all .pkg files.

  • User Profiles Synchronization Error Event id 5553 - Every hour

    I am getting these 2 events logged in the event viewer when the user profile synch is attempted: 
    First event:
    Second Event: (although we don't always get this error with the one above)
    failure trying to synch site 6c02f82c-2029-4ca0-990b-d14786b95d88 for ContentDB 8185106e-233e-4302-bbc5-d0fb2252c64a WebApp 2b659ceb-e7b4-46d4-b2a1-1a9679a357c3. Exception message was Cannot insert duplicate key row in object 'dbo.UserMemberships' with
    unique index 'CX_UserMemberships_RecordId_MemberGroupId_SID'.
    The statement has been terminated..
    Does anyone know why this is happening and how it can be fixed?
    failure trying to synch site a12d2e6b-8227-45cd-b232-594f70d1abd1 for ContentDB 1fa8ce0f-f219-4f43-af9f-c5dc57257f4d WebApp 54c24445-8543-493c-857b-5a57df27c722. Exception message was Procedure or function profilesynch_MS_DeleteWeb has too many arguments
    specified.
    The 'profilesynch_MS_UpdateWeb' procedure attempted to return a status of NULL, which is not allowed. A status of 0 will be returned instead..

    When I run the stsadm -o sync -deleteolddatabases 5  <- no matter whst number is here I get:
     "A failure occurred during the processing of this command. Check diagnostic logs  for more information."
    There is nothing in the ULS logs
    Same problem here.
    Hoping this will fix a slightly different issue though. My issue is the profile doesn't update with changes in Active Directory and therefore there isn't anything new for the content databases
    to sync with.
    If I delete my personal profile in the UPS Service -> Manage User Profiles and then click on MySite -> MyProfile it recreates my profile with the new Active Directory values
    (without having to do a UPS Sync) and I don't know why these values exist but of cause in doing this I lose all the non AD imported values.
    I've been working on this for nearly a week now. I've learnt a lot about the UPS but still no solution. Great article on how the Sync works by the way if anyone is interested can be found here
    http://blogs.msdn.com/b/spsocial/archive/2010/05/04/conceptual-view-of-how-user-profile-synchronization-works-in-sharepoint-2010.aspx
    I have been recommended to perform stsadm -o sync -deleteolddatabases in the following post but I am unable to do so.
    http://social.technet.microsoft.com/Forums/en-US/sharepointadmin/thread/bc3cd2ff-dc12-4223-a80b-e4cae616e861

  • Error event id 2 - Kernel Event Tracing - Session "" failed to start with the following error: 0xC000000D

    I keep getting this strange error logged as Error event id 2. Note session string is blank "". Any ideas?
    Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
    Source:        Microsoft-Windows-Kernel-EventTracing
    Date:          24/12/2009 09:08:20
    Event ID:      2
    Task Category: Session
    Level:         Error
    Keywords:      Session
    User:          SYSTEM
    Computer:      George-XXL
    Description:
    Session "" failed to start with the following error: 0xC000000D
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
        <EventID>2</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>2</Task>
        <Opcode>12</Opcode>
        <Keywords>0x8000000000000010</Keywords>
        <TimeCreated SystemTime="2009-12-24T09:08:20.835299100Z" />
        <EventRecordID>36</EventRecordID>
        <Correlation />
        <Execution ProcessID="1944" ThreadID="1948" />
        <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
        <Computer>George-XXL</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SessionName">
        </Data>
        <Data Name="FileName">
        </Data>
        <Data Name="ErrorCode">3221225485</Data>
        <Data Name="LoggingMode">5</Data>
      </EventData>
    </Event>

    Can you let us know if you get any Blue Screen crush error while using your comptuer?
    Generally we can safely ignore the errors in the Event log. Aas we don't if you have get other issues in your computer, you can test your computer in the Clean Boot mode. This method will help us determine if this issue is caused by a loading program or service.
    You can try the the following steps:
    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    Please test this issue in this Clean Boot environment, if the issue disappears in the Clean Boot environment, you can use the dichtomy to quickly narrow down which entry is causing the issue. You can refer to the
    KB929135.
    Good luck!
    John
    This is a very poor answer.  This guy doesn't know what he's talking about because if you tell someone its ok to  "safely ignore the errors in the event log"  as a blanket instruction ESPECIALLY because as he stated so himself
    he didn't know if there were other issues with the OP's pc then he's giving really bad advice. If you ignore errors in the event log then over time your system will degrade and you will have other issues.. Every error on your pc should NOT be ignored.
    It should be decided on a case by case situation.
    Furthermore this is an error involving the Windows Session which it states has failed. Definitely should NOT be ignored.
    I've got the same error which has suddenly just showed up. No BSOD, Do not have WHS installed and all my media center connectors have NEVER been connected. I don't believe this is a service issue. I think it has something
    to do with kernel event tracing.
    Of course, it's just my opinion....I could be wrong!

  • TS1368 I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

    I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

    Click here and follow the instructions.
    (98897)

  • Error in SRM:  a user with enough authorisation level is miss

    Hello,
    We are on SRM 5.0 and our users get the following error in SRM when creating a shopping cart:
    No user assigned to object a user with enough authorisation level is missing.
    Anybody any idea ?
    Thanks as ever

    Hello Can anybody helpe me please ?

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