UserId with same access behaving differently in ( Quality and Sandbox )

A user exists in quality and sandbox systems with the same profiles, However, when I try to execute Tcode IW22 and enter notifications, A screen appears where I can view Services for Object Icon. When I click in the Create Attachment in the Services for Object in the Quality system, A dialog box appears to upload the documents from my desktop. However the same does not happen in my sandbox system.....The profiles are same for the user in both the systems...
The PID values are same for both the users. Authorizations and Transactions are same for the UserIds.
I am stuck with this..Please help me with this.

Hello Ravi
Try the following
1. Delete the user and recreate the same user with the same roles or create a new user with the same roles and check.
2. Since this is a sandbox try giving SAP_ALL and SAP_NEW profile, if that works then defenitely there is some difference in the roles from Q box. Even if that doesn't work then it is not authorisation problem.
Thanks & regards
bala

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