Username for email setup

Question

Hey, 
I've had my torch for a little over a year now and when I first set up my emails, everything worked perfectly fine with it, but now it won't let me recieve emails to my phone at all from my gmail account. My first problem was that I needed a password as I thought I knew my username, so I went on blackberry's website and changed my password. My problem now is that it still won't allow to use my setup and says the combination is wrong, which means my username is wrong. On the blackberry website it says my username is my email address and when i try to change it to a normal username, it says that it has to be an email address. But on my blackberry torch when i try to put in my email address as my username in my email setup it tells me that 'the username is invalid. A user name must be at least 4 characters' and I found out that it's the @ sign which makes it invalid. 
How can I find what my username is, or change it so that I can restart my email or at least check that it works, because i cannot send emails either as it says that the account is in invalid mode. 
Also, my wifi hasn't picked up any wifis at all, even though it used to. Is there anywhere I can turn it on or anywhere where I could possibly have something turned off without knowing it? It's very frustrating when it doesn't find any networks, when I'm standing right next to a perfectly working router. 
Thanks, 
Penny 

Answer 1

You can always try going to your carrier's self-serve BIS site to set up email addresses on your phone (your carrier will help you with it along the way) or you can type www.blackberry.com/integrate from your phone's browser.
I hope that helps you. 
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