Users can't open form

Question

I created a relatively simple one page form using LiveCycle 7.0 and distributed it to several people for testing. Those who work here and are on the same network can open the file and submit it, but those who are not on campus can't even open the file. Those who can't open the file have reported that the file either says it may be corrupt or it just quits after trying to open it for a little while. Any thoughts would be greatly appreciated!

Answer 1

I would upload the form to Acrobat.com, and then select the file, right mouse click the selected file and select the "Publish" option. You can then post or email the link for the users that need to access the form. They can then click the link and preview or download the form. They will have to download the form to be able to fill-in the form.
What OS and versions of Acrobat or Reader are your users using?
Apple preview does not allow full interaction with forms.
How was your form designed (Acrobat or LiveCycle Designer)?
LiveCycle Designed forms require Acrobat/Reader 5 updated or better.
Have you added extended Reader Rights to the form?
Users with Reader will need a form with Extended Rights to be able to save or email the completed form.