Users cannot use group listing to email in Mail

We have setup our directory with all of our users name and emails, and we have made a master group that contains all users in the company that we would like to use for mass mailings.
However when we attempt to either type, or drag the directory listing into the TO: area in a new mail message, it will not input anything.
Can you not use this method to send a message to a directory group?

Hi,
There are a couple of ways to set this up for a group. I'll explain the way that I use assuming Advanced setup:
In SA -> Mail -> Settings -> Mailing Lists -> Enable server group mailing lists
In WGM -> Groups -> your master group -> Enable services for this group on <host>
Check Mailing list.
Then in an email To field enter <groupname>@<host domain>
<host domain> can be shortened to the domain only if entered
In SA -> Mail -> Settings -> Advanced -> Hosting -> Local Host Aliases
Hope this helps,
Harry

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