Users cannot View Calendar entry Details

We have been getting reports that some users are no longer able to see the details of an appointment on another users calendar.  This is something that all users have been able to do, but several users have now been asking us why they can no longer
see the details.  The get the 'do not have permission to view' canned message.
What do I need to check?  We allow all users to see that others have.  The only items they should not see are Private appointments.
Thanks

Hi,
This is permission issue about some users calendar. I recommend to set permission of some users whose calendar’s details cannot be seen by the following steps:
In Outlook's Navigation Pane, click
Calendar.
Click the Calendar Permissions tab in the tool bar.
In the list at the top of the Calendar
Permissions tab, click Default. (Do not, for any reason, delete this entry. Deleting it will cause errors.)
From the Permission Level drop-down list, select the desired level of access. We recommend that you choose one of these:
Free/Busy time- this is the default value. When proposing a meeting and using the Scheduling Assistant, everyone can see blocks of time when you are busy, but cannot see other details, such as subject, location, participants, notes, or attachments.
Free/Busy time,subject,location- when proposing a meeting and using the Scheduling Assistant, everyone can see time, subject, and location of the items on your calendar, but cannot see other details, such as
participants, notes, or attachments.
Reviewer - everyone can open your calendar and see the details of the items on your calendar, but can't add, delete, or change anything.
Click OK.
Thanks.

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