Users Emails Deleting when read on phone

I Have a user that when they read an email on their phone o365 marks the email as read but then when they return to their computer the email is in the deleted items folder.
Has anyone come across this before?
The user is using an iPhone 6

I have this same problem, and it just popped up today after almost a month. Mail delivered to one of my Comcast accounts seems to be deleted from the Comcast server after I READ it on my Pre. I discovered this when an email I read on the Pre failed to appear in Outlook. I then went to my Comcast Web mailbox, and the message was not there.
This is not about a deleted message - it is about a READ message. Help!!! 

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    I saw on the verizon help website that read emails can only be deleted when it is manually done, however my emails are deleting themselves after a certain number of days without me doing anything. Is there a way to stop the emails from deleting?
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    http://www22.verizon.com/ResidentialHelp/HighSpeed/Email/Troubleshooting/QuestionsOne/85628.htm
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    Justin
    Verizon FiOS TV, Internet, and phone
    QIP6416-P1, IMG 1.7.1, Build 09.97
    Keller, TX 76248

  • Deleting emails on laptop and mobile phone

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    To do what you want, you need to set up the account on both devices using IMAP instead of POP3.  That way everything is synced, and anything you do to an email on one device is reflected on the other.  Here are the settings-----------------
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