Users files not showing updated version

Question

Users complained that she has a file that she knows she edited 4/23/15 but the document says last modified 1/14/15.
 When i look at the backups it seemed that on 6/16/15 12:00pm the documents say last modified 4/23/15 
But at 9:00pm the files say last modified 1/14/15
There are many files in her folders resembling the same issue. 
Any suggestions on how such an event can occur?. 
This topic first appeared in the Spiceworks Community

Answer 1

Check your swapped image: Check the WLC part towards the bottom. This will be a place to start ..
Iblogged about this a bit ago ..
http://www.my80211.com/cisco-wlc-cli-commands/
Controller and Access Point Image Swap
Access Point - Swapping the image can done by a single access point or by all access points
(WiSM-slot8-2) >config ap image swap all
(WiSM-slot8-2) >show ap image all      
Total number of APs.............................. 2
Number of APs
Initiated............................................ 0
Predownloading.................................. 0
Completed predownloading.................. 2
Not Supported.................................... 0
Failed to Predownload.......................... 0
AP Name            Primary Image  Backup Image   Status          Version        Next Retry Time  Retry
TEST1                        7.0.98.0            6.0.196.159    Complete        7.0.98.0       NA               NA        
TEST2                        7.0.98.0            6.0.196.159    Complete        7.0.98.0       NA               NA        
Controller- Swapping the image on the controller
(WiSM-slot8-2) >config boot primary (backup)
(WiSM-slot8-2) >show boot          
Primary Boot Image............................... Code 7.0.98.0 (active)
Backup Boot Image................................ Code 6.0.196.159