Users not able to login but present in user list

Hi :
We have couple of users in user list , among those some of the users are not able to login . When i went to SU01 that users are present .
when i try to display/ change the users which is saying that user does not exist . but that users are present in user list .
How to activate those users instead of recreate .
This is very critical for me please help .
Thanks in advance,
Chimsi

Chimsi,
Now this is going to sound silly, but on their log on screen, are they trying to log into the correct client?
Also make sure they are using the correct password. You can reset it in SU01.
Make sure in SU01, that the users are defined as "Dialog" user in the "Logon Data" tab and that the user's Validity Period is set correctly.
Let us know if the logon data is all correct, but you are still getting errors.
Cheers,
Pat.
Message was edited by: Patrick Yee

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## Detail 0 ##
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# General Section
# Contains general server default parameters, including localization
# and internationalization, temporary space and memory allocation,
# and other default parameters used to determine how data is returned
# from the server to a client.
[ GENERAL ]
// Localization/Internationalization parameters.
LOCALE     =     "English-usa";
SORT_ORDER_LOCALE     =     "English-usa";
SORT_TYPE = "binary";
// Case sensitivity should be set to match the remote
// target database.
CASE_SENSITIVE_CHARACTER_COMPARISON = OFF ;
// SQLServer65 sorts nulls first, whereas Oracle sorts
// nulls last. This ini file property should conform to
// that of the remote target database, if there is a
// single remote database. Otherwise, choose the order
// that matches the predominant database (i.e. on the
// basis of data volume, frequency of access, sort
// performance, network bandwidth).
NULL_VALUES_SORT_FIRST = OFF;
DATE_TIME_DISPLAY_FORMAT = "yyyy/mm/dd hh:mi:ss" ;
DATE_DISPLAY_FORMAT = "yyyy/mm/dd" ;
TIME_DISPLAY_FORMAT = "hh:mi:ss" ;
// Temporary space, memory, and resource allocation
// parameters.
// You may use KB, MB for memory size.
WORK_DIRECTORY_PATHS     =     "C:\OBIEE\OracleBIData\tmp";
SORT_MEMORY_SIZE = 4 MB ;
SORT_BUFFER_INCREMENT_SIZE = 256 KB ;
VIRTUAL_TABLE_PAGE_SIZE = 128 KB ;
// Analytics Server will return all month and day names as three
// letter abbreviations (e.g., "Jan", "Feb", "Sat", "Sun").
// To use complete names, set the following values to YES.
USE_LONG_MONTH_NAMES = NO;
USE_LONG_DAY_NAMES = NO;
UPPERCASE_USERNAME_FOR_INITBLOCK = NO ; // default is no
// Aggregate Persistence defaults
// The prefix must be between 1 and 8 characters long
// and should not have any special characters ('_' is allowed).
AGGREGATE_PREFIX = "SA_" ;
# Security Section
# Legal value for DEFAULT_PRIVILEGES are:
# NONE READ
[ SECURITY ]
DEFAULT_PRIVILEGES = READ;
PROJECT_INACCESSIBLE_COLUMN_AS_NULL     =     NO;
MINIMUM_PASSWORD_LENGTH     =     0;
#IGNORE_LDAP_PWD_EXPIRY_WARNING = NO; // default is no.
#SSL=NO;
#SSL_CERTIFICATE_FILE="servercert.pem";
#SSL_PRIVATE_KEY_FILE="serverkey.pem";
#SSL_PK_PASSPHRASE_FILE="serverpwd.txt";
#SSL_PK_PASSPHRASE_PROGRAM="sitepwd.exe";
#SSL_VERIFY_PEER=NO;
#SSL_CA_CERTIFICATE_DIR="CACertDIR";
#SSL_CA_CERTIFICATE_FILE="CACertFile";
#SSL_TRUSTED_PEER_DNS="";
#SSL_CERT_VERIFICATION_DEPTH=9;
#SSL_CIPHER_LIST="";
# There are 3 types of authentication. The default is NQS
# You can select only one of them
#----- 1 -----
#AUTHENTICATION_TYPE = NQS; // optional and default
#----- 2 -----
#AUTHENTICATION_TYPE = DATABASE;
# [ DATABASE ]
# DATABASE = "some_data_base";
#----- 3 -----
#AUTHENTICATION_TYPE = BYPASS_NQS;
# Server Section
[ SERVER ]
SERVER_NAME = Oracle_BI_Server ;
READ_ONLY_MODE = NO;     // default is "NO". That is, repositories can be edited online.
MAX_SESSION_LIMIT = 2000 ;
MAX_REQUEST_PER_SESSION_LIMIT = 500 ;
SERVER_THREAD_RANGE = 40-100;
SERVER_THREAD_STACK_SIZE = 0; // default is 256 KB, 0 for default
DB_GATEWAY_THREAD_RANGE = 40-200;
DB_GATEWAY_THREAD_STACK_SIZE = 0; // default is 256 KB, 0 for default
MAX_EXPANDED_SUBQUERY_PREDICATES = 8192; // default is 8192
MAX_QUERY_PLAN_CACHE_ENTRIES = 1024; // default is 1024
MAX_DRILLDOWN_INFO_CACHE_ENTRIES = 1024; // default is 1024
MAX_DRILLDOWN_QUERY_CACHE_ENTRIES = 1024; // default is 1024
INIT_BLOCK_CACHE_ENTRIES = 20; // default is 20
CLIENT_MGMT_THREADS_MAX = 5; // default is 5
# The port number specified with RPC_SERVICE_OR_PORT will NOT be considered if
# a port number is specified in SERVER_HOSTNAME_OR_IP_ADDRESSES.
RPC_SERVICE_OR_PORT = 9703; // default is 9703
# If port is not specified with a host name or IP in the following option, the port
# number specified at RPC_SERVICE_OR_PORT will be considered.
# When port number is specified, it will override the one specified with
# RPC_SERVICE_OR_PORT.
SERVER_HOSTNAME_OR_IP_ADDRESSES = "ALLNICS"; # Example: "hostname" or "hostname":port
# or "IP1","IP2":port or
# "hostname":port,"IP":port2.
# Note: When this option is active,
# CLUSTER_PARTICIPANT should be set to NO.
ENABLE_DB_HINTS = YES; // default is yes
PREVENT_DIVIDE_BY_ZERO = YES;
CLUSTER_PARTICIPANT = NO; # If this is set to "YES", comment out
# SERVER_HOSTNAME_OR_IP_ADDRESSES. No specific NIC support
# for the cluster participant yet.
// Following required if CLUSTER_PARTICIPANT = YES
#REPOSITORY_PUBLISHING_DIRECTORY = "<dirname>";
#REQUIRE_PUBLISHING_DIRECTORY = YES; // Don't join cluster if directory not accessible
DISCONNECTED = NO;
AUTOMATIC_RESTART = YES;
# Dynamic Library Section
# The dynamic libraries specified in this section
# are categorized by the CLI they support.
[ DB_DYNAMIC_LIBRARY ]
ODBC200 = nqsdbgatewayodbc;
ODBC350 = nqsdbgatewayodbc35;
OCI7 = nqsdbgatewayoci7;
OCI8 = nqsdbgatewayoci8;
OCI8i = nqsdbgatewayoci8i;
OCI10g = nqsdbgatewayoci10g;
DB2CLI = nqsdbgatewaydb2cli;
DB2CLI35 = nqsdbgatewaydb2cli35;
NQSXML = nqsdbgatewayxml;
XMLA = nqsdbgatewayxmla;
ESSBASE = nqsdbgatewayessbasecapi;
# User Log Section
# The user log NQQuery.log is kept in the server\log directory. It logs
# activity about queries when enabled for a user. Entries can be
# viewed using a text editor or the nQLogViewer executable.
[ USER_LOG ]
USER_LOG_FILE_SIZE = 10 MB; // default size
CODE_PAGE = "UTF8"; // ANSI, UTF8, 1252, etc.
# Usage Tracking Section
# Collect usage statistics on each logical query submitted to the
# server.
[ USAGE_TRACKING ]
ENABLE = NO;
//==============================================================================
// Parameters used for writing data to a flat file (i.e. DIRECT_INSERT = NO).
STORAGE_DIRECTORY = "<full directory path>";
CHECKPOINT_INTERVAL_MINUTES = 5;
FILE_ROLLOVER_INTERVAL_MINUTES = 30;
CODE_PAGE = "ANSI"; // ANSI, UTF8, 1252, etc.
//==============================================================================
DIRECT_INSERT = YES;
//==============================================================================
// Parameters used for inserting data into a table (i.e. DIRECT_INSERT = YES).
PHYSICAL_TABLE_NAME = "<Database>"."<Catalog>"."<Schema>"."<Table>" ; // Or "<Database>"."<Schema>"."<Table>" ;
CONNECTION_POOL = "<Database>"."<Connection Pool>" ;
BUFFER_SIZE = 10 MB ;
BUFFER_TIME_LIMIT_SECONDS = 5 ;
NUM_INSERT_THREADS = 5 ;
MAX_INSERTS_PER_TRANSACTION = 1 ;
//==============================================================================
# Query Optimization Flags
[ OPTIMIZATION_FLAGS ]
STRONG_DATETIME_TYPE_CHECKING = ON ;
# CubeViews Section
[ CUBE_VIEWS ]
DISTINCT_COUNT_SUPPORTED = NO ;
STATISTICAL_FUNCTIONS_SUPPORTED = NO ;
USE_SCHEMA_NAME = YES ;
USE_SCHEMA_NAME_FROM_RPD = YES ;
DEFAULT_SCHEMA_NAME = "ORACLE";
CUBE_VIEWS_SCHEMA_NAME = "ORACLE";
LOG_FAILURES = YES ;
LOG_SUCCESS = NO ;
LOG_FILE_NAME     =     "C:\OBIEE\OracleBI\server\Log\CubeViews.Log";
# MDX Member Name Cache Section
# Cache subsystem for mapping between unique name and caption of
# members for all SAP/BW cubes in the repository.
[ MDX_MEMBER_CACHE ]
// The entry to indicate if the feature is enabled or not, by default it is NO since this only applies to SAP/BW cubes
ENABLE = NO ;
// The path to the location where cache will be persisted, only applied to a single location,
// the number at the end indicates the capacity of the storage. When the feature is enabled,
// administrator needs to replace the "<full directory path>" with a valid path,
// e.g. DATA_STORAGE_PATH = "C:\OracleBI\server\Data\Temp\Cache" 500 MB ;
DATA_STORAGE_PATH     =     "C:\OBIEE\OracleBIData\cache" 500 MB;
// Maximum disk space allowed for each user;
MAX_SIZE_PER_USER = 100 MB ;
// Maximum number of members in a level will be able to be persisted to disk
MAX_MEMBER_PER_LEVEL = 1000 ;
// Maximum size for each individual cache entry size
MAX_CACHE_SIZE = 100 MB ;
# Oracle Dimension Export Section
[ ORA_DIM_EXPORT ]
USE_SCHEMA_NAME_FROM_RPD = YES ; # NO
DEFAULT_SCHEMA_NAME = "ORACLE";
ORA_DIM_SCHEMA_NAME = "ORACLE";
LOGGING = ON ; # OFF, DEBUG
LOG_FILE_NAME     =     "C:\OBIEE\OracleBI\server\Log\OraDimExp.Log";
One more thing is that I have kept the BI server (OC4J server) runnung.
Does the time of the error in NQSServer.log match with when you try to login to Presentation Services?
I donot see any error matching the time of loginto presentation services.

Not able to login with new LDAP user in portal..

All,
We have created a new user in our LDAP environment in Portal. ( not UME ). I am able to view the user id in Identity management and assigned the necessary roles. but, i am unable to login using the new user id. Can anybody please tell me what is missing here ? Thanks in advance.

Hi Addy,
As Raghu said, this seems to be a password problem.
Log into the Portal as an User administrator.
Find the user and Click on Modify.
In User Information, Add a new password.
Then try to login with the given user id again with the new password.
Good Luck!!!
Biroj Patro

Users not able to login but present in user list

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