Users not able to print local (frontend)

SAP users are not able to print LOCL (front-end). The error message found in SP01 is waiting for formatter. This is no dump on ST22 related to this problem. SM21 is clean as well. SM66 looks OK. There are plenty of spool work process in wait status (SM50). How to troubleshoot this problem?

Hello.
Is this an issue across all of the users?
The way i would look into this is first look at the user in SU01. Does the user have local as the printer default and is print immediately checked?
From there i would have a look at the spool using transaction SP01. Is this beginning to get full?
If it is just specfic users is there any differences with the SAPGui's to someone that it works with? Does the users have SAPLPD coming up? This often gives a better error than the spool. If it is what is the error.
Sorry if you have already looked into this but this is the process i always work through with printing errors
Kind Regards,
Emily
Edited by: Emily Needham on Jul 28, 2009 3:24 PM

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User not able to print from SAP

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hi venkata,
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We are setting up a ASA5510. Right now our users can login to the vpn but can't access the internal Lan or internet.
Below is the config. Any help or insight would be greatly appreciated. Thanks
Cryptochecksum: dd11079f e4fe7597 4a8657ba 1e7b287f
: Saved
: Written by enable_15 at 11:04:57.005 UTC Wed Apr 22 2015
ASA Version 9.0(3)
hostname CP-ASA-TOR1
enable password m.EmhnDT1BILmiAY encrypted
names
ip local pool CPRAVPN 10.10.60.1-10.10.60.40 mask 255.255.255.0
interface Ethernet0/0
nameif Outside
security-level 0
ip address 63.250.109.211 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 10.10.10.254 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
management-only
nameif management
security-level 100
ip address 192.168.1.1 255.255.255.0
ftp mode passive
object network net-local
subnet 10.10.10.0 255.255.255.0
object network net-remote
subnet 10.10.1.0 255.255.255.0
object network NETWORK_OBJ_10.10.10.0_24
subnet 10.10.10.0 255.255.255.0
object network NETWORK_OBJ_10.10.60.0_26
subnet 10.10.60.0 255.255.255.192
access-list Outside_1_cryptomap extended permit ip 10.10.10.0 255.255.255.0 object net-remote
access-list CPRemoteVPN_splitTunnelAcl standard permit 10.10.10.0 255.255.255.0
pager lines 24
logging enable
logging asdm informational
mtu Outside 1500
mtu Inside 1500
mtu management 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-731-101.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
nat (Inside,Outside) source static net-local net-local destination static net-remote net-remote
nat (Inside,Outside) source static NETWORK_OBJ_10.10.10.0_24 NETWORK_OBJ_10.10.10.0_24 destination static NETWORK_OBJ_10.10.60.0_26 NETWORK_OBJ_10.10.60.0_26 no-proxy-arp route-lookup
nat (Inside,Outside) after-auto source dynamic any interface
route Outside 0.0.0.0 0.0.0.0 63.250.109.209 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 192.168.1.0 255.255.255.0 management
http 10.10.10.0 255.255.255.0 Inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA-TRANS esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-128-MD5-TRANS esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-192-SHA-TRANS esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-192-MD5-TRANS esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-256-SHA-TRANS esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-256-MD5-TRANS esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-3DES-SHA-TRANS esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-3DES-MD5-TRANS esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-DES-SHA-TRANS esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-DES-MD5-TRANS esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5-TRANS mode transport
crypto ipsec ikev2 ipsec-proposal DES
protocol esp encryption des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal 3DES
protocol esp encryption 3des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES
protocol esp encryption aes
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES192
protocol esp encryption aes-192
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES256
protocol esp encryption aes-256
protocol esp integrity sha-1 md5
crypto ipsec security-association pmtu-aging infinite
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 1 match address Outside_1_cryptomap
crypto map Outside_map 1 set pfs group1
crypto map Outside_map 1 set peer 209.171.34.91
crypto map Outside_map 1 set ikev1 transform-set ESP-3DES-SHA
crypto map Outside_map 1 set ikev2 ipsec-proposal AES256 AES192 AES 3DES DES
crypto map Outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map Outside_map interface Outside
crypto ca trustpool policy
crypto ikev2 policy 1
encryption aes-256
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 10
encryption aes-192
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 20
encryption aes
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 30
encryption 3des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 40
encryption des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev1 enable Outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd address 192.168.1.2-192.168.1.254 management
dhcpd enable management
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
group-policy CPRemoteVPN internal
group-policy CPRemoteVPN attributes
dns-server value 10.10.10.12
vpn-tunnel-protocol ikev1 ikev2 l2tp-ipsec
split-tunnel-network-list value CPRemoteVPN_splitTunnelAcl
default-domain value carepath.local
split-dns value carepath.ca
split-tunnel-all-dns enable
msie-proxy method no-proxy
address-pools value CPRAVPN
username roys password jjiV7E.dmZNdBlFQ encrypted privilege 0
username roys attributes
vpn-group-policy CPRemoteVPN
tunnel-group 209.171.34.91 type ipsec-l2l
tunnel-group 209.171.34.91 ipsec-attributes
ikev1 pre-shared-key *****************
tunnel-group CPRemoteVPN type remote-access
tunnel-group CPRemoteVPN general-attributes
address-pool CPRAVPN
default-group-policy CPRemoteVPN
tunnel-group CPRemoteVPN ipsec-attributes
ikev1 pre-shared-key **********
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:dd11079fe4fe75974a8657ba1e7b287f
: end

Sorry for the delay but I was able to put that command in this morning. But still no Joy.
Here is the updated config. Perhaps I didn't put it in right.
domain-name carepath.ca
enable password m.EmhnDT1BILmiAY encrypted
names
ip local pool CPRAVPN 10.10.60.1-10.10.60.40 mask 255.255.255.0
interface Ethernet0/0
nameif Outside
security-level 0
ip address 63.250.109.211 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 10.10.10.254 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
management-only
nameif management
security-level 100
ip address 192.168.1.1 255.255.255.0
ftp mode passive
dns server-group DefaultDNS
domain-name carepath.ca
object network net-local
subnet 10.10.10.0 255.255.255.0
object network net-remote
subnet 10.10.1.0 255.255.255.0
object network NETWORK_OBJ_10.10.10.0_24
subnet 10.10.10.0 255.255.255.0
object network NETWORK_OBJ_10.10.60.0_26
subnet 10.10.60.0 255.255.255.192
access-list Outside_1_cryptomap extended permit ip 10.10.10.0 255.255.255.0 object net-remote
access-list CPRemoteVPN_splitTunnelAcl standard permit 10.10.10.0 255.255.255.0
pager lines 24
logging enable
logging asdm informational
mtu Outside 1500
mtu Inside 1500
mtu management 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-731-101.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
nat (Inside,Outside) source static net-local net-local destination static net-remote net-remote
nat (Inside,Outside) source static NETWORK_OBJ_10.10.10.0_24 NETWORK_OBJ_10.10.10.0_24 destination static NETWORK_OBJ_10.10.60.0_26 NETWORK_OBJ_10.10.60.0_26 no-proxy-arp route-lookup
nat (Inside,Outside) after-auto source dynamic any interface
route Outside 0.0.0.0 0.0.0.0 63.250.109.209 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 192.168.1.0 255.255.255.0 management
http 10.10.10.0 255.255.255.0 Inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA-TRANS esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-128-MD5-TRANS esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-192-SHA-TRANS esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-192-MD5-TRANS esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-256-SHA-TRANS esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-AES-256-MD5-TRANS esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-3DES-SHA-TRANS esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-3DES-MD5-TRANS esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-DES-SHA-TRANS esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA-TRANS mode transport
crypto ipsec ikev1 transform-set ESP-DES-MD5-TRANS esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5-TRANS mode transport
crypto ipsec ikev2 ipsec-proposal AES256
protocol esp encryption aes-256
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES192
protocol esp encryption aes-192
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES
protocol esp encryption aes
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal 3DES
protocol esp encryption 3des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal DES
protocol esp encryption des
protocol esp integrity sha-1 md5
crypto ipsec security-association pmtu-aging infinite
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 1 match address Outside_1_cryptomap
crypto map Outside_map 1 set pfs group1
crypto map Outside_map 1 set peer 209.171.34.91
crypto map Outside_map 1 set ikev1 transform-set ESP-3DES-SHA
crypto map Outside_map 1 set ikev2 ipsec-proposal AES256 AES192 AES 3DES DES
crypto map Outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map Outside_map interface Outside
crypto ca trustpool policy
crypto ikev2 policy 1
encryption aes-256
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 10
encryption aes-192
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 20
encryption aes
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 30
encryption 3des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 40
encryption des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 enable Outside
crypto ikev1 enable Outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 10.10.10.0 255.255.255.255 Inside
telnet timeout 5
ssh 10.10.10.0 255.255.255.0 Inside
ssh timeout 5
console timeout 0
management-access Inside
dhcpd address 192.168.1.2-192.168.1.254 management
dhcpd enable management
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
group-policy CPRemoteVPN internal
group-policy CPRemoteVPN attributes
dns-server value 10.10.10.12
vpn-tunnel-protocol ikev1 ikev2 l2tp-ipsec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value CPRemoteVPN_splitTunnelAcl
default-domain value carepath.local
split-dns value carepath.ca
split-tunnel-all-dns enable
msie-proxy method no-proxy
address-pools value CPRAVPN
username sroy password RiaBzZ+N4R7r5Fp/8RT+wg== nt-encrypted privilege 15
username roys password jjiV7E.dmZNdBlFQ encrypted privilege 0
username roys attributes
vpn-group-policy CPRemoteVPN
tunnel-group 209.171.34.91 type ipsec-l2l
tunnel-group 209.171.34.91 ipsec-attributes
ikev1 pre-shared-key *****
tunnel-group CPRemoteVPN type remote-access
tunnel-group CPRemoteVPN general-attributes
address-pool CPRAVPN
default-group-policy CPRemoteVPN
tunnel-group CPRemoteVPN ipsec-attributes
ikev1 pre-shared-key *****
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:bbc0f005f1a075a4f9cba737eaffb6f2

PC user not able to print interactive PDF

Hi,
We have an interactive pdf that was created in Indesign CS6 on a Mac. OS X10.8.5. It prints fine on all our printers. But our PC users either get an error message that they need to choose a printer, printer not found, or it prints mostly blank pages.
This is what one PC user told me... "If I indicate to print page 1 only. It prints with no problem. If I indicate, pages 1 through 5 or 2 through 5, I get a prompt that says unable to start print job, is printer available...and then a blank page comes out. My printer is a HP Photosmart 8250."
Something about the interactive PDF not working on a non-postscript printer?
What's up, please help.....
Thanks in advance.
Sudi H Scott

Thanks Dov. But because there are 40,000 people viewing these documents, we have no control over what kind of printer or version of Reader they are using. So it is our responsibility to make sure that the documents can print for everyone. We found that the buttons that were provided in CS InDesign 5.5 did not work when used in CS 6. I tried looking for days through other forums and Adobe help sections. So this bug needs to be reported to Adobe and worked out by them. We are moving towards interactive books - some that are 200 pages.
We deleted all buttons on the master pages and used only the line of copy as hyperlinks, and so far that seems to have worked... we printed the entire book on as many old chunck-a-chunck printers we could find and the problem was solved. If you check the link to these documents by mid week next week, the new files should be posted. We provide the final files to our client and they post it on their website for their employees to view and print out as needed.
Thanks agian everyone for your assitance in trying to figure this issue out. It was a mind blower.

Single user is not able to print PDF files.

I have the following situation at our organisation for one of our users.
Printer:
Kyocera FS1030D
Kyocera KM-C3225
I have one user that is not able to print any PDF files in our network. (User Chris)
Printing a Word document or Notepad works fine.
To be specific:
The user is mainly using Windows 7 Pro 64 bits.
We also have a Citrix environment.
When this user is trying to print a PDF file we follow the following steps:
Open any PDF file.
Go to: File -> Print -> Select the printer to use.
Hit Print button.
Now the pop up comes up loading the PDF file to be printed. (The percentage bar)
After this bar disappears nothing happens.
The print que does not show on the bottom right hand of the screen.
If you open the printer que there is no document that needs to be printed.
We tested printing a PDF file on a different computer with user account Chris, but no success.
We tested printing a PDF file on the same computer with another user account, success.
We tested printing a PDF file in our Citrix environment (still on Chris his pc), success.
So as a wrap up: Printing with another user account works fine. The issue seems to be located in the user profile, but is not specific to a single computer.
We tested the following.
Print as Image setting.
Remove the print drivers and reinstalled them.
Renamed the Windows folders where the drivers are installed.
Removed Adobe Acrobat version 9 and installed version 10.
Any suggestions are welcome.

Hi Bill@VT,
Thanks for your reply. I have checked and the current installed version is 10.1.4. I tried updating but I get the message that the there are no new updates available.
Also I tried to find a 64 bits download but unfortunately I cannot find a 64 Bits install file.

About 2 weeks ago, not able to print all pages in a .pdf document using internet explorer 11?

About 2 weeks ago, not able to print all pages in a .pdf document stored in a folder (I'm using Windows 7)?
It only prints 1 page then my Brother MFC-J4510DW Printer says "Please put another piece of paper in the feed slot"....the problem is the print setting is set to "manual mode" in Windows 7 rather than "general setting". If you try to change the setting to "general", it will not accept the change.

Hi.
I did try using the printParams feature and it worked, but since I need to be able to print sets of non-consecutive pages, I end up having to bring up the print dialogue multiple times and have the user set watermarks each time.
I decided to just create a new pdf in a temp directory containing the selected pages and open this document in a new window. This works well and allows them to use the print button on the window to print, bringing up the print dialogue just once. However, since I need to open the document in a way that shows the print button, I am using OpenInWindowEx, with AV_DOC_VIEW, and the option PDUseBookmarks or PDUseThumbs, rather than PDUseNone. This displays a toolbar which also includes icons for creating a new pdf, deleting pages, etc. I do not really want to include these icons on the toolbar. Is there a way to remove unwanted icons from the toolbar, or make them invisible?
Hope this makes sense. Thanks for your help.
Mary

User not able to run a report.

Report Server has encountered a SharePoint error. (rsSharePointError) Cannot open database "dbname" requested by the login. The login failed. Login failed for user . For more information about this error navigate to the report server on the local
server machine, or enable remote errors

Hi Kunal, here are a few links that might point you in the right direction:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/cca6cb99-c86d-4ba6-b6b9-81ec88771aa8/users-not-able-to-see-the-published-reports?forum=sqlreportingservices
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/c6c1414c-c338-4222-a5ca-a554d3ad912c/problem-getting-some-users-to-be-able-to-run-reports-probably-security-of-some-sort?forum=sqlreportingservices
http://gj80blogtech.blogspot.com/2010/07/ssrs-error-report-server-has.html
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2597014
cameron rautmann

Not able to print in SAP

Hi All,
There isn¡¦t a problem with the printer itself, as other users are able to print. However one specific user logged in under his profile and try to print, the printer says it is printing, but nothing prints out.
Regards
Shiva

have u tried reinstalling the GUI . it seems to be a GUI issues or try using some other machine
when you give the print do u get the spool request no on the left side bottom , try to print from a specific printer .
have this user been ever able to print
check SU3 as well and SP02
not sure does it require any authrization or not .. but check put su53 .. else try taking the user trace ST01
http://help.sap.com/saphelp_nw04/helpdata/en/c7/58c905e5bf11d18e2b0000e83dd9fc/content.htm
check out system > own spool request > if any spool request is generating
Hope it will help you ,,
cheers
dEE

I am not able to print in cannon ir series 2520 after Maverick update

I am not able to print in cannon ir series 2520 after Maverick update, printer is in pause and even after resuming it it dosent work. Pl help
Same case with the projector not able to connect it.

The driver link you have provided will work. But we have found that if the previous driver is installed on the Mac, the user selects this older driver PPD when adding the printer instead of the new driver PPD because it has UFR in the name, which the new v10.2 driver does not.
So as mentioned this new version UFR2 v10.2.1 includes an uninstaller to remove the old driver and PPDs, thus reducing the chance of the user making a mistake when adding the printer. The next issue is then getting them to select the correct protocol.
I expect that Canon USA will update their site over the weekend to provide this latest version of the driver. Canon Oz gets its drivers direct from Canon INC so that's why we are a little bit earlier with some updates.

Please help ,GR not able to Print

Hi Gurus ,
I would really appriciate if you could help me to fix this problem , User is not able to print GR document .
Thanks in advance.

Hi Greetings
In addition to the condition records being maintained for the GR message output type, the following setting is required in the user profile.
Transaction
SU3 -- > Parameters -->
Parameter ID "NRD" and parameter value "X".
Gobinathan G

I am not able to print or to do a print preview with firefox 5. The problem happens with my Xerox Laser printer and also with Bullzip PDF printer. All prints are white with the printer and empty with the PDF printer.

I have a Phaser 6280DN and Bullzip (PDF virtual printer). They work perfectly with firefox 4 and with other application on my notebook running Windows Vista. But I am not able to print with firefox 5. All prints are white or empty. My notebook is a Dell Vostro 1710 with 3GB RAM and 500GB HD.

LytKT wrote:
We called the internet company and from their end everything was working.
Your ISP can only determine that their equipment is responding to ping requests. They can determine nothing about your equipment or if theirs is communicating with it.
Disconnect the Ethernet cable that comes from their equipment and connect it directly to a computer instead of the Extreme. If you can load web pages, it means your Internet connection is working. If not, it's not.
Is your ISP supplying cable Internet? Sometimes it is necessary to reset your ISP's connection by disconnecting their coaxial cable that connects to their modem. Literally unscrew it and leave it detached for a minute or so, then screw it back in again and power up the modem. They call this a "full reset". I don't know how it differs from simply powering down the modem, but I have confirmed that on rare occasions doing this will reset a recalcitrant connection.
... however the internet bars are present on the desktop and also indicated I was connected to the internet.
The Wi-Fi icon "bars" show that a connection to a wireless network has been established. It conveys no information about an Internet connection that lies beyond your local network. Option-click that menu and select "Open Wireless Diagnostics..." Authenticate with your Admin name and password and click the Continue button. Some useful diagnostic information and suggestions will result.

I am not able to print on my existing printer. Print mode takes me to "Print to File" . It does not show me my laser printer.

I am not able to print articles or E-mail on my existing laser printer in print mode. It takes me to "Print to File" . It does not show me my laser printer.

hi,
what's SAP version you are using ?
I am using SAP R/3 4.7 ext 2.00 and have Basis patch level 52 (minimumly), I am able to use SAP Front end printing.
You can use Access Method : G : Frontend print with control technologie
and also Host Printer : __DEFAULT
best regards,
ardhian

32bit windows client PC not able to print from TS server 2008 64bit

I had a HP M1216NFH printer install at branch office. The branch user will need to remote connect to Terminal Server to access the stock program and print the order back to M1216NFH printer. But none of the branch user are able to print remotely.
The Terminal Server is running on Windows Server 2008 R2 Standard 64bit version, and all the branch users are using 32bit Windows 7 and XP version. The printer redirection is created during remote session, and user is able to select the printer to print, but is nothing come out from the printer.
I had install x86 printer driver, but is still not working. Server is auto using remote desktop easy print driver when printer redirection in remote session.
I did try connect branch user PC to another Terminal Server running on WIndows Server 2003 R2 Standard 32bit version, and tested is no problem to print.
Can anyone guide me what is the step that i was miss out for Windows Server 64bit configuration in order to allow 32bit windows client to print?
Thank you.

I believe the only way to print client side from a web app would be to use the ActiveX print control off of the viewer (disregarding the ugly way of using the browsers print button).
If there is another way I am sure someone will correct me

Except sadmin other users not able to see siebel BI publisher reports

Hi,
we have integrated siebel with BI publisher, except sadmin other users not able to see BI publisher reports, it is throwing error "No file has been attached to this record, please attach a file. SBL-SVC-00155".
when login with sadmin report is generating. we have created user sadmin on BI publisher. if we change that user sadmin on BI publisher to some other name, then sadmin not able to generate reports. is there any specific on user creation on BIP should match with siebel?
Thanks,
Joe

i suggest then dropping user and re-creating and then re-assigning permission (just keep his webcat files) - it'll be faster than looking into individual permissions
another possible option - did you check his browser? sometimes the screen resolution can be too low and they don't see it on the same screen - need to scroll.
is it possible he's not using the same Dashboard page as others? just check the "Report Links" to make sure
i'm not sure what else could be a cause of this

Users not able to print local (frontend)

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