Users not listed in Shared Services

Question

I've created a Hyperion Planning application 11.1.1, provisioning was done perfectly, while giving access via "*Access Control Report*" i couldn't select any user including native users like "admin", none of the users are found in the field available users or groups.
Configured Hyperion applications including: Essbase, Planning, Shared Services and Workspace with SQL server 2000.
Please suggest. Thanks in Advance.

Answer 1

Hi John,
We have created a planning application. I've given all the provisioning access to the the default user (Admin). While creating form i got an error "Security and/or filtering has resulted in a required dimension not being represented on this data form.". These are the turnarounds i've worked on this issue.
1) Checked in Administration-->Application Settings -->Enabled use of the Application for "All users".
2) In Assign Application Owner tab under select user, Admin user is selected.
3) Checked in Administration-->Dimensions-->Account (dimension is selected). But, in "Assign Access" i didn't find any of the users (including Admin).
4) I navigate to Shared Services Console and checked in the Planning application-->Access Control Report, in that also I didn't find any of the users in the field of "Available users or Groups"
This is my First installation of Hyperion Version 11.
Thanks,
Edited by: reachsubbiah on Feb 14, 2010 9:26 PM