Users randomly losing capabilities through ichat server

Question

Hi, i have iChat server set up, there are 10 users, capabilities for certain users disappear and i cant find out a reason why, when the capabilities go they lose the ability to send a file through iChat, i can move the user out of the group that they are in on the server then back in again, and this will temporarily solve the problem but only sometimes, i can also remove the buddy from the list and then re add and re authorise and this seems to solve the problem temporarily but only sometimes, other times a reboot fixes it, but other times not, it seems to be random who gets the problem, im wondering if anyone else experiences this, ive gone as far as deleting all users and resetting the ichat server up from scratch, but to no avail, can anyone help me?
Thanks
Rob

Answer 1

Now this is very interesting!
I've the same problems, i posted a while ago in the iChat forum. Due to some circumstances and priorities I haven't posted in the server discussions.
http://discussions.apple.com/thread.jspa?threadID=2580592&tstart=0
Now (the reason for searching discussions right now) there is a very odd thing, which I think is related to this problem.
I've stopped the iChat server, but users are still able to connect, off course not able to chat with each other. Server Admin logs when users are connecting, and tell me that there are users connected. iChat however is stopped.
Here's my serveradmin output:
jabber:state = "STOPPED"
jabber:readWriteSettingsVersion = 1
jabber:logPaths:PROXY_LOG = "/private/var/jabberd/log/proxy65.log"
jabber:logPaths:MUCSTDLOG = "/var/jabberd/log/mu-conference.log"
jabber:logPaths:JABBER_LOG = "/var/log/system.log"
jabber:proxyState = "RUNNING"
jabber:currentConnections = "35"
jabber:currentConnectionsPort1 = "32"
jabber:currentConnectionsPort2 = "3"
jabber:pluginVersion = "100.1"
jabber:serviceMode = "NOTIFICATION"
jabber:domainName = "ichat.mydomain.nl"
jabber:mucState = "RUNNING"
jabber:servicePortsAreRestricted = "NO"
jabber:servicePortsRestrictionInfo = emptyarray
jabber:hosts:arrayindex:0 = "ichat.mydomain.nl"
jabber:setStateVersion = 1
jabber:startedTime = "2011-02-24 10:30:30 +0100"
jabber:jabberdState = "RUNNING"
A while ago I also noticed this:
We have a receptionist who handles incoming calls, she uses the Jabber list to see if persons are available. She told me that it was inaccurate. Persons who have set there status to Meeting… while here list told Available.
As far as I can see, my configuration looks similar to yours (execpt I have no local firewall running)
Message was edited by: Maikel Maessen