Users unable to connect to application for few minutes

Dear All,
Sometimes new users are not able to connect to ERP production application for few minutes. Moreover connected users are running fine.
No errorr were found at Concurrent Manager and Oracle Database. Two Node Application (Web & Forms at one Node) & (Concurrent & Database at other Node)
Errors are generated at the error_log.1362009600 log file as follows
[Thu Feb 28 15:30:45 2013] [error] [client 200.0.1.237] mod_security: Access denied with code 400. Pattern match "!^([-_@|#!=A-Za-z0-9/ :.$]){0,255}([-_@|#!=A-Za-z0-9/ :.$]){0,255}$" at ARGS_NAMES. [hostname "%"] [uri "/oprocmgr-service"] [unique_id US-FfcgAAeIAogBcCOA]
Errors are generated at the error_log.1362009600 log file as follows
appnode_prst - "" [28/Feb/2013:15:30:54 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=ONT&resp_key=FPL+MKG+PRODUCT+OM+USER+WEST&secgrp_key=STANDARD&start_func=JAINEORD_FUN&other_params= HTTP/1.0" 302 0 1
appnode_prst - "" [28/Feb/2013:15:30:59 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=ONT&resp_key=FPL%20MKG%20PRODUCT%20OM%20USER%20WEST&secgrp_key=STANDARD&start_func=JAINEORD_FUN&other_params= HTTP/1.0" 302 0 1
appnode_prst - "" [28/Feb/2013:15:31:40 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=PO&resp_key=FPL+MKG+PRODUCT+PR+USER&secgrp_key=STANDARD&start_func=MOVE+ORDERS+CUSTOM&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:48 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=PO&resp_key=FPL%20MKG%20PRODUCT%20PR%20USER&secgrp_key=STANDARD&start_func=MOVE%20ORDERS%20CUSTOM&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:53 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=GMI&resp_key=FPL+MKG+14+INCH+FG+YARD+USER&secgrp_key=STANDARD&start_func=FPL_MM_NOTES_PIPE&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:57 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=GMI&resp_key=FPL%20MKG%2014%20INCH%20FG%20YARD%20USER&secgrp_key=STANDARD&start_func=FPL_MM_NOTES_PIPE&other_params= HTTP/1.0" 302 0 0
Your Suggestions are Welcome
Regards
Surinder Singh
Edited by: Surinder Singh on Feb 28, 2013 3:59 PM

Sometimes new users are not able to connect to ERP production application for few minutes. Moreover connected users are running fine. What is the error they get?
No errorr were found at Concurrent Manager and Oracle Database. Two Node Application (Web & Forms at one Node) & (Concurrent & Database at other Node)
Errors are generated at the error_log.1362009600 log file as follows
[Thu Feb 28 15:30:45 2013] [error] [client 200.0.1.237] mod_security: Access denied with code 400. Pattern match "!^([-_@|#!=A-Za-z0-9/ :.$]){0,255}([-_@|#!=A-Za-z0-9/ :.$]){0,255}$" at ARGS_NAMES. [hostname "%"] [uri "/oprocmgr-service"] [unique_id US-FfcgAAeIAogBcCOA]
Errors are generated at the error_log.1362009600 log file as follows
appnode_prst - "" [28/Feb/2013:15:30:54 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=ONT&resp_key=FPL+MKG+PRODUCT+OM+USER+WEST&secgrp_key=STANDARD&start_func=JAINEORD_FUN&other_params= HTTP/1.0" 302 0 1
appnode_prst - "" [28/Feb/2013:15:30:59 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=ONT&resp_key=FPL%20MKG%20PRODUCT%20OM%20USER%20WEST&secgrp_key=STANDARD&start_func=JAINEORD_FUN&other_params= HTTP/1.0" 302 0 1
appnode_prst - "" [28/Feb/2013:15:31:40 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=PO&resp_key=FPL+MKG+PRODUCT+PR+USER&secgrp_key=STANDARD&start_func=MOVE+ORDERS+CUSTOM&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:48 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=PO&resp_key=FPL%20MKG%20PRODUCT%20PR%20USER&secgrp_key=STANDARD&start_func=MOVE%20ORDERS%20CUSTOM&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:53 -0530] "GET /pls/PROD/fnd_icx_launch.launch?resp_app=GMI&resp_key=FPL+MKG+14+INCH+FG+YARD+USER&secgrp_key=STANDARD&start_func=FPL_MM_NOTES_PIPE&other_params= HTTP/1.0" 302 0 0
appnode_prst - "" [28/Feb/2013:15:31:57 -0530] "GET /pls/PROD/fnd_icx_launch.runforms?ICX_TICKET=&resp_app=GMI&resp_key=FPL%20MKG%2014%20INCH%20FG%20YARD%20USER&secgrp_key=STANDARD&start_func=FPL_MM_NOTES_PIPE&other_params= HTTP/1.0" 302 0 0
Your Suggestions are Welcome What about access_log file?
Can you reproduce the issue after running AutoConfig?
If you are on 11i, please make sure you have (Patch 9535311: TXK AUTOCONFIG AND TEMPLATES ROLLUP PATCH U) applied.
Thanks,
Hussein

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