Using 10.8.5 Epson scanner won't scan transparencies.

Using a Macbook Pro running OSX 10.8.5 the original driver supplied by Epson for my Epson Perfection 3200 Photo will not work. The one recommended is Image Capture from Apple but this shows no option to scan transparencies. Anybody solved this problem? Thanks for any help.

Hi Maccyclist,
If you are having issues with your scanner, you may find the following article helpful. You may also want to make sure you are downloading and installing the most currently available driver and/or software from the Epson site, not the one that originally shipped with the device:
Mac Basics: Using a scanner
http://support.apple.com/kb/ht4505
Regards,
- Brenden

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    Daniel Craigie-
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    Disconnect all peripherals except keyboard, monitor, mouse and scanner and see if the problem goes away.
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    Just downloaded OS 10.9.  hoped it would fix bugs from the last version.  now I can't use my Epson perfection 4870 scanner. Cehcked with Epson. They say the software is an Apple update.  checked with Apple-No Go.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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    Just installed mountain lion and now my epson scanner won't work!  message says "power PCs are no longer supported-is there an app?

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    Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
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    I upgraded to 10.8.4 and now I can' use my Epson scanner  I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
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    We need to sort out some facts here first:
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    •  What is the model of your Epson Scanner?
    •  Have you attempted to scan using Image Capture, located in your Applications folder?
    •  Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
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    2)  install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
                                  [click on image to enlarge]

  • Why won't my epson scanner work with Mountian Lion?

    Since I loaded Mountain Lion, my Epson perfection 4490 Photo scanner won't load. It keeps saying "can't open application cuz PowerPC applications are no longer supported." I downloaded a new driver from Epson and did a software update and restarted my computer but it still won't connect to the scanner. What am I missing? Should I uninstall my epson scanner and then reinstall? Help!

    Part 1 - the driver.  If you already had an Epson driver & software installed before you upgraded to Mt. Lion, then yes you should uninstall the Epson software. Epson provides a utility to do this on their support website. After uninstalling the old driver & software, follow the Epson instructions for installing their ICA Scanner Driver, which basically involves connecting your 4490 to your Mac and then running Software Update.  This driver needs to be installed for almost any scanning app to work with your 4490 on Mt. Lion, including Image Capture and Vuescan
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  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

  • I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

    Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
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  • How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1

    How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1
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  • Wish to purchase v600 epson scanner have heard conflicting opions on how to install.. use software cd that comes with scanner or use outside software lie nuvue

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    Thanks Michael. Apologies for the slow reply I was away for a bit (holiday blitz at work and visiting family madness etc.etc.) back now, I set both options you requested to "never " and retried the CMS software with no change. 
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    Willing to try any other options or settings you may have come up with as well.
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