Using a Control Surface with the Clip Mixer

I'm contemplating purchasing a Mackie MCU to help automate some of the volume edits I have to make using 5 tracks in the Audio Clip Mixer over 80 hours of video.  I've tried to contact Adobe support, but they are about as cluless as a bag of hammers.  When I asked if the clip mixer works with a control surface (after 4 calls and 4 different agents) I was told no.  Which is total BS as there is toggle in the clip mixer called "Toggle Control Surface Clip Mixer Mode". They read from scripts and have no clue what they are talking about.   I guess I should not be surprised as its an outsourced call center staffed with drones who have never even used the software, much less in production!  Adobe you should be ashamed of your support, it's appauling! (BTW I own an online Magazine in the 3d industry and will be writting an article about your appauling support soon) 
Anyway, onto my specific questions:
1) The Mackie MCU has overlay cards for button mappings for many different apps, but PP is not one of them.  What functionaliy is mapped to the control surface specially from PP and the clipmixer?
2) Is there a way to group channels so that keyframes can be written to multiple clips at the same time by using one fader?
3) In the clip mixer there is a keyframe toggle, does such a toggle translate to the control surface?
4) Sometimes I want to manually keyframe, rather thanan make adjustments while the playhead is moving, so I will simply click the fader slider to write a keyframe, manually move the playhead and then adjust the fader to write the subsequent keyframes.  As faders on a control surface can not be pushed like a button, is there a way to generate a keyframe from the control surface?
5) Are there any known limitations using the control surface vs the software for both the clip and track mixers?
Jeff

The Mackie device has some quirks, and while basic functionality is there, PPro does not have as strong support with mackie as it does with eucon through the avid artist series.  The physical MCU keys switched between different versions of the device and what is undo on one is a different function on another, so sadly, depending on what model you get, those buttons may or may not be correct by the label that is on the device.  There is no way for us to tell which one you have.
Clip mixer mode can be enabled either through the fly out menu in the clip mixer or by assigning a keyboard shortcut.  When engaged, it supports the faders, pan/balance/mute and solo.  If automation is engaged it will record automation, though you can't engage clip mixer automation via the control surface like you can on the track mixer.
Unfortunately there is no way to group channels at this time, aside from making a submix, but I do not think this is what you were requesting.
There is not a way to manually enter a keyframe via a button on the control surface.
It is possible to customize some of the control surface buttons by hitting the button assignments button in the Mackie control surface window.  This is mostly limited to the function keys and a few others
The touch and latch mode lights is a known bug.
If you want more customization, the Avid Artist series has much better support in this regard.  We set up many soft keys, but you can also create your own very easily. 
I will take a look at the other issues you have raised as they sound like bugs, but I also encourage you to file them through here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform as it will help us to gauge how many are using the mackie protocol vs eucon.
Thanks
Todd

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    Thought I'd post this as it took me some time to work out it was possible.
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    I will take a look at the other issues you have raised as they sound like bugs, but I also encourage you to file them through here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform as it will help us to gauge how many are using the mackie protocol vs eucon.
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