Using a credit in an itunes account

When I purchase an app in the store it prompts me to use a credit card instead of using the credit from the itunes card that I loaded into my account. It will work on two of my ipads but not a third.

Try a reset. Hold the home and power buttons at the same time until the Apple logo appears.

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Someone accesed my account and used $30 credit in my itunes account. how do i report to customer service?

help

Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

HT2534 I have a $70 credit in my iTunes account but when i bought an album last night it charged by credit card not the itunes account. How do I reverse this and get the itunes account used up first?

Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed

How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it.

HT4059 I bought a book but I don't know how I paid for it. Does iBooks automatically use credit on my itunes account?

I bought a book but I don't know how I paid for it. Does iBooks automatically use credit on my itunes account?

The store credit in your iTunes account will be used first. Otherwise, the charge card you have on file will be used.

HT204411 If I have credit on my iTunes account, can I use the credit to buy films? Tried to buy a film but it required my visa card details.

If I have credit on my iTunes account, can I use the credit to buy films? Tried to buy a film but it required my visa card details.

No, that isn't possible.

When playing games on my Ipod, I can't buy gold packs on Fifa or gems on Clash of Clans. What can I do? I have credit on my Itunes account.

When playing games on my Ipod, I can't buy gold packs on FIFA or gems on Clash of Clans. What can I do? I have credit on my Itunes account.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem then some info as to what happens would be useful if you want help.

Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". please help

Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help

You cannot use iTunes Gift Card Credit for Gifting.
A Credit Card associated with your Account is required

I have £25 credit in my itunes account but cannot spend it

Hi,
I have £25 credit in my itunes account, from 2 gift vouchers, but I can't actually spend it. When I chose an album to download, I am taken to a screen that allows me to enter/confirm my bank account details, but there isn't an option to use the credit in my account, even though I can see it in the top left hand corner next to my apple ID.
any advice,
thanks,

The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480)

HT1918 I have $10 credit in an iTunes account on a computer that no longer works. How do I get that credit moved over to another account?

How do I transfer the credit to my iTunes account under a different email?

I have an iphone with an iTunes account associated with a different email. Can I merge the 2 accounts?
My home computer no longer works. I use my iphone for just about everything and the iTune app on my phone is a different username and password. I have a work computer but cannot download iTunes to it (policy)

HT4539 I can't use my credit card in my account ?

I can't use my credit card in my account ?

Hi Wahshtoona,
If you are having issues with the card on your account, you may find the following articles helpful:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden

HT201303 why can't i access the credit on my itunes account

why can't i access the credit on my itunes account....i have $20 of credit i added with a voucher and now no way to redeem it....just circles!!!

You don't actually state what your issue is... or what you have tried to resolve it...
That being the case...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201359 I have £25 of credit on my itunes account but it will not allow me to spend it. Keeps asking for a credit card payment?

Unable to spend credit on my itunes account?

How/when was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove them after entering them.
If you are trying to gift content then you will need to have a credit card on your account, you can't use your balance for gifting.

HT1918 can we transfer credit from one itunes account to another?

can we transfer credit from one itunes account to another?

If you haven't spent any of it, the iTunes Store staff can put the balance back onto the card, which can then be redeemed into another account.
(84293)

How do I transfer credit from one iTunes account to another

How do I transfer credit from my iTunes account to my sons?

You can't.
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
Above from:
http://support.apple.com/kb/HT2736

Using a credit in an itunes account

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