Using a family member's upgrade eligibility

Here is my question. I am not eligible for an upgrade until November 2011 and I am the secondary line on a family share plan. A family member who has a completely different family plan from mine is eligible for an upgrade now. Can he purchase the new IPhone for his line and then switch back to his old phone and give me the new IPhone? If so, what would be the best way for us to go about doing this? Thank you for any feedback!

Thank you for your inquiry and the suggestions from our valued community members. Adding to what was stated, anyone who upgrades to the iPhone would need to activate it via iTunes. The upgrading line's voice mail box will be deleted and then needs to set up a new voice mail box. The saving of the information of the voice mail prior to upgrading to the iPhone is suggested unless it is not needed. When doing an upgrade on a line, it will have the new 2 year agreement regardless of giving it away.
The one who wants the iPhone on their line will repeat the process with activating it via iTunes with their voice mail box being deleted and re set up just like the first line that upgraded performed. However, once the voice mail box process has been completed on both lines, one after the other during the activation process it does not need to be done again on either line. As far as the warranty, when giving selling your phone to another, the warranty is voided and is not able to be transferred.

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If I use a family member's upgrade in the family plan, will they lose their unlimited data?

Hi there. So since my birthday is next week, and I'm on a family plan with my parents and 2 brothers, they're letting me use someone's upgrade to get the iPhone 5 since my upgrade isn't due until November. The upgrade that's available now is my older brother's. He is so paranoid that if I use his upgrade, he'll lose his unlimited data. Is this true? I know that I'll lose mine, which is fine, but he does a lot of stuff with his iPhone and doesn't want to lose it yet. So if I use his upgrade, will we both lose the unlimited data or just me?

scarletknights928 wrote:
Hi there. So since my birthday is next week, and I'm on a family plan with my parents and 2 brothers, they're letting me use someone's upgrade to get the iPhone 5 since my upgrade isn't due until November. The upgrade that's available now is my older brother's. He is so paranoid that if I use his upgrade, he'll lose his unlimited data. Is this true? I know that I'll lose mine, which is fine, but he does a lot of stuff with his iPhone and doesn't want to lose it yet. So if I use his upgrade, will we both lose the unlimited data or just me?
Actually the way I understand it, your brother will lose his unlimited data but you will retain yours.
Because the upgrade is coming from his line, that line of service must select a tiered data plan.
Your line is, in effect not changing (you will just be activating a different phone) so the data plan is not affected.
Hope this clears it up for you.
Good luck & Happy Birthday

Taking a Family Member's Upgrade

What is the process for switching with a family member's upgrade date? Can you get the phone immediately after switching?
Thanks

Hi AJF07,
Great news! You are ale to complete an alternate upgrade online, without having to first activate the phone on a different line. Please note that the contract will still be under the line that the upgrade was completed for, but the device can be activated on the alternate line right away.
As a registered "My Verizon" subscriber, you have the ability to upgrade a wireless phone online using the upgrade eligibility for your line or any qualifying line on your account. Please keep in mind the wireless number that uses its upgrade eligibility will be the line that renews its Customer Agreement. To process an alternate upgrade online, please sign-in using your Account Owner Number and password via the following link and follow the instructions below:
www.verizonwireless.com/signin
1. Click on "Upgrade” icon located under “Device” in the “I Want To” section at the bottom of your home page.
2. Once you are at the "Upgrade My Phone" screen, please follow the steps below:
3. Choose the wireless telephone number(s) to upgrade. If you would like to upgrade your wireless phone using the eligibility of another wireless number on your account, click on “Transfer upgrade from another line” link.
4. Select the line from which you would like the upgrade transferred and click “Continue.”
5. Browse through the different phone options, and once you have decided, left-click on the device of choice.
6. Next, click on the icon that reads “Add to Cart”.
7. Follow the prompts to choose any Accessories and continue until your order is complete.
I hope this information is helpful, have a good day!

Contact I did not add using a family member's pict...

There is a contact on my account useing a family members picture that has been hacked from another family member's account. I did not add this contact and my family member has deleted their account. Why? and what should I do
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Thank you for your inquiry and the suggestions from our valued community members. Adding to what was stated, anyone who upgrades to the iPhone would need to activate it via iTunes. The upgrading line's voice mail box will be deleted and then needs to set up a new voice mail box. The saving of the information of the voice mail prior to upgrading to the iPhone is suggested unless it is not needed. When doing an upgrade on a line, it will have the new 2 year agreement regardless of giving it away.
The one who wants the iPhone on their line will repeat the process with activating it via iTunes with their voice mail box being deleted and re set up just like the first line that upgraded performed. However, once the voice mail box process has been completed on both lines, one after the other during the activation process it does not need to be done again on either line. As far as the warranty, when giving selling your phone to another, the warranty is voided and is not able to be transferred.

Can I use a family member's/buddy upgrade through Apple?

I'm planning to use a different phone line's eligible upgrade to upgrade the phone on my line to an iPhone 5. Am I able to do this through either the Apple Online Store or by going to the Apple Store? Or can I only do it through Verizon? Thanks

if its on the same plan youhave to have vzw transfer theupgrade
if its a diff plan, then they have to get the phone and give it to you
but both parties should contact vzw prior to any activation

Multiple use by family member - Adobe CS4

Hello,
So, a few years back my sister got the Adobe CS4. Would it be all right if I, being her sister in the same household, installed it and used it on my computer? If not, is there a way to purchase a special license or something for that? She told me she was not meant to share it with anyone, but do family members count, especially considering the fact that the program is outdated?
Thank you.

You can use it on two computers at any one time. I really doubt it would make much difference to Adobe, but it is a gray area. The only way to know for sure is to read the terms and conditions thoroughly.

Japan family member subtype emergency

Hi,.
Did anybody encountred situation like this? I am trying to use Japan family member service in portals and I am tryin to update emergency (subtype 7) contact. This record is there in the backend and I just clicked on edit and clicked on continue button in edit screen. But I am getting an error like "Date / / Contains invalid characters". I have only one date field and that is birth day which is filled out properly. I cant see a ABAP dump for it. Even I tried to make all the date fields are not mandatory in NWDI as well as in SUbtype configuration in the backend. Please guys, do you have any suggestions for me??
Thanks
Murty

Sorry this was caused by a Zfield we deleted but application stll pointing to it..
We need to change in T588mfpropc.
Thanks
Murty

Upgrade eligibility extended after old device transfer to another family member

In July 2013, I transferred an almost 2 year old device from one family member to another(a son). The eligibility for upgrade at a discount on his account line was then extended by a year following the old device transfer to his account line even though the device was not new, to him or to our account. I do not understand how or why this happened. I also don't know if I am asking this question in the correct place to get a response and corrective action from Verizon Wireless. The link to email customer support on the My Verizon login site has apparently been removed. Thank you for any assistance or help you may provide.

You've come to the right place, MMBrown26. I'm confident that I can help you. I will need to take a look at your account. Please follow me (ChaunceyM_VZW) and send me Direct Message. If you include your wireless number, I will review your account and contact you. Thanks in advance.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

USING OTHER FAMILY ACCT UPGRADE AND TRANSFERRING TO MY PHONE #

Sharing Upgrade Question
Hi all,
A family member was eligible for upgrade 1/20/11 we are on different accounts. He has a simple standard phone but i wanted to get another phone he has let me use his upgrade which changed his plan to include a data plan.
in order to actually order the phone I wanted which i know can later be changed back to his original plan.
What steps are going to have to happen for me to activate the new phone under my phone number? Does he have to do it under his contract and is this going to require having to call CS? If he does call CS can he just let them know he decided to give me the phone and let me activate in under my phone number?
I know this void the warranty..
Thanks
Have a nice da!

DARKFAIRYPIXI1 wrote:
Do i have to have both phones in my possession in front of me.Your family member (with the upgrade) will need to have his phone and the iPhone with him. First, he will activate the iPhone on his line to accept the terms of the contract. He MUST do this, or he could be charged full price for the phone. Once it is activated, the contract has been accepted, so he can then re-activate his old phone on his line. Re-activating his old phone will release the iPhone to be used on another line.
Do i have to call into CS? If i call into CS can't I just let them know he didn't want the phone so i want to activate it to my phone number instead. You do not have to call into CS. Dialing *228 and choosing option 1 will put you into the automated activation system. If your activation has a problem, you will automatically be connected to CS so they can finish the process. You CANNOT call CS and tell him "he doesn't want the phone." As the account owner, HE has to accept the 2-year contract by activating the phone on his line first before it can be used on another line.
The thing is I won't have his phone availabe to me as i will be at work and he will be somewhere else. You don't need to have his phone, but he does need to have the iPhone briefly to activate it on his line. Then he can give it to you to activate on your line.
Sorry for all the confusion but if i can transfer and have the new phone that i ordered with me while temporaily activating it then transferring it over to my number while the family member has his phone whereever he may be would be great if not i will have to wait to activate it when all the phones can be together. Thank you every1 that has responded and sorry for all the confusion.

I upgraded to an iPad2 and recently pulled out my old iPad 1to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this?

I upgraded to an iPad2 and recently pulled out my old iPad 1 to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this? Each time I try a different password (trying any that I thought I might have originally used) it times out the tablet for up to an hour before I can try again. Help?

You can restore the device. That is what you have to do if you forget the passcode. You don't have to worry about syncing to your own computer either since you don't want to restore your data - you want to wipe it clean. Read these articles for more instructions
iPad disabled -Wrong Passcode
http://support.apple.com/kb/ht1212
Updating or Restoring
http://support.apple.com/kb/HT1414
Sometimes you may not be able to bypass the passcode at all when you try to restore. You may need to restore by putting the iPad into recovery mode. I have heard from some users that they did not have to do this when they restore after forgetting the passcode - but just in case you need the information, this will help you with that procedure.
Unable to Update or Restore
http://support.apple.com/kb/ht1808

Family member took my upgrade

I have had my current phone for 3.5 years. It is starting to fall apart and I have obviously been eligible for an upgrade for a long, long time. I just found out, however, that another member of my family plan used my upgrade to replace her ruined phone. I was going to buy an iPhone but at $500-800 retail, there's no way. Now I am stuck paying full price for a new phone when mine finally dies. I don't understand why they would let her do this and extend my contract without asking me. Is there anything at all I can do to get my discount back?

cheapsy wrote:
I have had my current phone for 3.5 years. It is starting to fall apart and I have obviously been eligible for an upgrade for a long, long time. I just found out, however, that another member of my family plan used my upgrade to replace her ruined phone. I was going to buy an iPhone but at $500-800 retail, there's no way. Now I am stuck paying full price for a new phone when mine finally dies. I don't understand why they would let her do this and extend my contract without asking me. Is there anything at all I can do to get my discount back?
Are you the Primary on the account? Is the account in your name? If not, it wasn't YOUR contract, but the contract on your line was extended. All lines on your Family Account are in the name of the Primary Account holder and the Primary Account holder has the authority to give out or deny upgrades to anyone else on the Family Account.
Additionally, if you are the primary account holder and have given someone else Account Manager status, you have therefore also given them the right to make these decisions.
If you are not the Account Holder, then the person who upgraded their phone falsely used your social security # to upgrade their phone, or was given permission by you to do so.

I have CC and DC Pro on my account. How do I designate a family member to use the DC Pro?

Is there a way to designate a family member to be able to use the DC Pro subscription on my account? I have the Creative Cloud (all apps) for myself, but I specifically purchased the monthly DC Pro plan.
Or will they need to use my email address log in to their application? If so, if there are two different types of subscriptions.. which one will be used? Sorry to confuse you.. as I'm so confused myself.

Correct. They need to register under their name. Contact support to sort this out.
Mylenium

Using a Family Members upgrade

Ok so i know this has been asked before and I think I get the gist of it. I currently have the Dinc and am giving it to my bro for his upgrade. My Dinc has insurance and unlimited data. I know I will have to activate it on his line before mine. My question is if I choose to add insurance (and of course the data plan) to his line, will the phones both still have valid insurance even though they switched lines?

allisonevans wrote:
Hello,
In the past I have used a family members upgrade to get a phone and it was fine. Are they still allowing this with the iphone? My dad had to use my upgrade a few months ago because he lost his phone and I was the only one with an upgrade.
Thanks!
not at this time, you have to work around it
see other posts in this forum and the upgrade forum

How do I most effectively use find my phone and how can I help a family member use find my phone?

What is the most effective way for me to use FIND MY PHONE?
What is the most effective way for me to help my family member FIND THEIR PHONE?
Thank you

Effectively use is for what? On your computer you can log into iCloud at www.icloud.com and locate your device. Or you can use a different iOS device and the Find My iPhone app to do the same thing.

I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.

I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.

If two of you shared the same contacts you were logged in with the same Apple ID. In order to avoid this you need to use different Apple IDs, and be using separate Macs or separate user accounts on the same Mac.
One or other of you should create a new Apple ID at http://appleid.apple.com for which you will need a non-Apple email address which hasn't been associated with another Apple ID.

Using a family member's upgrade eligibility

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