Using a Price Match with the USPS Best Buy Coupon - ISSUES

I recently went to my local best buy to purchase a tv and was extremely disappointed with my service and the way I was treated. I asked for a Price Match because other retailers had the product much cheaper. The salesperson and the manager both made it seem like they were doing me a favor by price matching, even though that's clearly a Best Buy program. I also had a 10% off coupon that I received when I changed my address through USPS. The coupon does not state anywhere that it cannot be used in conjunction with PC (or any language about using in conjunction with any other offers). However, the store said they couldn't let me use it because it would be "too good of a deal" for me. They cited back to the PM program terms, but those terms state that I can't use PM to match a coupon offer from another retailer. That's not what I'm trying to do. My coupon is a Best Buy coupon. The terms don't say anything about this type of situation (they don't say it's excluded in any way). I could use any type of coupon by purchasing with the cheaper retailers, but I like to frequent my local best buy. Is there any help that can be provided?
(And i don't know why I should have to be given a guilt trip by the employees. It's not my fault that best buy was charging more for the product. I didn't create the price match program.)

Greetings badgers123,
I’m sure you were ecstatic to find the coupon offer as well as a lower price when shopping for televisions, as you were aware of our Low Price Guarantee. When requesting a price match under our Low Price Guarantee, our stores obviously should not be leaving you feel as though it is a favor they are providing you with. I’m sure this was not their intention, and am truly sorry if this is how you were left feeling after your experience.
Per our Low Price Guarantee, unfortunately we cannot accept coupon offers in addition to a price match. That being said, the store would have been correct in denying one or the other. I apologize if the store did not provide clearer reasons for why we could not accept the coupon with the price match.
Your time and effort in sharing your experience with our Low Price Guarantee is truly insightful and greatly appreciated so that we may have the feedback to make improvements in the future. If you should have any other questions or concerns, please feel welcome to reach out to me via this thread or private message.
Best regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Re: Using a Price Match with the USPS Best Buy Coupon - ISSUES

Hello Tasha, I just had the very same experience at my local best buy. I've read the terms of the "Price Match Guarantee" in full. It absolutely does NOT say in those terms that you can't use a coupon with that price match. I suggest you give it a read yourself. If I hadn't had Best Buy gift cards, I would have walked out of the store. I've purchased 3 TVs from Best Buy and this will be the last unless this is resolved. I also plan on filing a complaint with the BBB.

Hello claydog84,
I’m all for getting an awesome product for an amazing price, and coupons are a great way to make sure that I’m getting the best bang for my buck. According to our Low Price Guarantee however, coupons offers cannot be used in conjunction with your price match. This is mentioned within the fifth bullet point underneath the subtitle “Our Low Price Guarantee does not cover”.
Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, open-box items, clearance items, refurbished/used items, deal of the day, daily deals, special hour sale event items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.
If you have any further questions or concerns, please don’t hesitate to let me know. I’ll be glad to help.
Best Wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Price match and best buy coupon

If I ask best buy to price match another store, and then I want to use a best buy 10% off coupon, will best buy accept the coupon after the price match?

Hello wmmatney,
Best Buy's Price Match Guarantee and movers coupon are great ways to ensure that you get the best price on products that you'll need to settle in your new dwelling. You ask a great question!
As KingFudd mentioned, the two offers cannot be combined as coupons may not be used with a price match.
I hope this helps. Thank you for writing to us with your query!
Regards,

When I first bought it, it was meant to use all the services provided by Great Apple including the new LTE service as a main service for such device. Now I just realize that such service does not match with the model I have ... Pease advise ..

Greetings,
I hope this email finds you well. I bought my iPhone on December 1st, 2012 with a track order W459517623. When I first bought it, it was meant to use all the services provided by Great Apple including the new LTE service as a main service for such device. Now I just realize that such service does not match with the model I have, as per this link:
http://www.apple.com/iphone/LTE/
Model A1429
(GSM model)
Saudi Arabia - Mobily
The model Apple sent is A1428
I believe that such service should be provided to my devices too. Also, Apple always find best ways to solve such queries.
Please advise me
Thank you and Regards,
Abdulrahman

I'm assuming you bought it via the Apple Online store. Contact them. Use the Contact Us link at the bottom of the page. Did you buy the phone from the store in the country you intend to USE the iPhone? If you bought the phone in the US store and intend to use it OUTSIDE the US, you only have yourself to blame, as they shipped the CORRECT phone for use in the US.

Fetch the netprice from the validity period which always matches with the

Let me describe the same.
Suppose the PO creation date is 04.07.2007
The conditions for an item in a contract for the PO are as follows;
1. Validity from 04.07.2007 validity to 04.07.2007 Netprice = 100.00
2. Validity from 05.07.2007 validity to 31.12.9999 Netprice = 200.00
We need to always fetch the netprice from the validity period which always matches with the PO creation date. here the value 100.00 should be the correct netpr as the PO creation date matches with the first validity period.
But the program is fetching the netprice 200.000 which belongs to the second validity period. That is beacuse the select statement which fetches the data for contracts collects on the basis of EKKO-kdate and ekko-kdtab.the fields kdate and kdtab retrieves the validity period of the contract which is from 04.07.2007 to 31.072007. This data is then used to retrieve the netpr data from EKPO and it fetched 200.00 as it retrives the netprice of current data in contract validity and h not with respect to PO creation date.
This data is then used to fetch the get the netpr data from EKPO.
what we need is the netprice for that validity period of item(Conditions) that matches with the PO creation date..
Below is the code where I'm selecting the data from ekko and ekpo for the contracts data..Can you please add the code snippet to the below attachesd subroutine to get the required data from KONV and KONP so that we can retrieve the correct Netprice.
FORM select_contracts USING p_s_cebeln LIKE s_cebeln[]
p_c_k_bstyp TYPE ebstyp
p_p_bukrs TYPE bukrs
p_p_ekorg TYPE ekorg
p_p_ekgrp TYPE bkgrp
*Begin of Mod-004
fp_p_cernam type ty_r_ernam
p_p_cernam TYPE ernam
*End of Mod-004
p_s_werks LIKE s_werks[]
p_s_matnr LIKE s_matnr[]
p_s_lifnr LIKE s_lifnr[]
p_s_val_dt LIKE s_val_dt[].
*mod-002
data : l_amount type BAPICURR_D, " Net price
l_waers TYPE waers, " Currency Key
l_eff_amount type BAPICURR_D. " Effective value
data: l_v_netpr type bprei.
*mod-002
SELECT ebeln
bukrs
bstyp
aedat
ernam
lifnr
zterm
ekorg
ekgrp
waers
wkurs
kdatb
kdate
inco1
INTO TABLE i_ekko
FROM ekko
WHERE ebeln IN p_s_cebeln
AND bstyp EQ p_c_k_bstyp
AND bukrs EQ p_p_bukrs
AND ekorg EQ p_p_ekorg
AND ekgrp EQ p_p_ekgrp
*Begin of Mod-004
AND ernam EQ p_p_cernam
AND ernam IN fp_p_cernam
*End of Mod-004
AND lifnr IN p_s_lifnr
AND ( kdatb IN p_s_val_dt OR kdate IN p_s_val_dt ).
IF sy-subrc EQ 0.
Populates internal table i_ekpo using EKPO table.
SELECT ebeln
ebelp
loekz
txz01
matnr
werks
ktmng
menge
meins
bprme
netpr
peinh
webaz
mwskz
uebto
untto
erekz
pstyp
knttp
repos
webre
konnr
ktpnr
ean11
effwr
xersy
aedat
prdat
INTO TABLE i_ekpo
FROM ekpo
FOR ALL ENTRIES IN i_ekko
WHERE ebeln = i_ekko-ebeln
and aedat = i_ekko-aedat
AND werks IN p_s_werks
AND matnr IN p_s_matnr.
LOOP AT i_ekpo INTO rec_ekpo.
MOVE rec_ekpo-ebeln TO rec_contr-ebeln.
MOVE rec_ekpo-ebelp TO rec_contr-ebelp.
MOVE rec_ekpo-loekz TO rec_contr-loekz.
MOVE rec_ekpo-txz01 TO rec_contr-txz01.
MOVE rec_ekpo-matnr TO rec_contr-matnr.
MOVE rec_ekpo-werks TO rec_contr-werks.
MOVE rec_ekpo-ktmng TO rec_contr-ktmng.
MOVE rec_ekpo-menge TO rec_contr-menge.
MOVE rec_ekpo-meins TO rec_contr-meins.
MOVE rec_ekpo-bprme TO rec_contr-bprme.
MOVE rec_ekpo-netpr TO rec_contr-netpr.
move l_v_netpr TO rec_contr-netpr.
mod-002
read table i_ekko into rec_ekko with key
ebeln = rec_ekpo-ebeln.
l_waers = rec_ekko-waers.
CALL FUNCTION 'BAPI_CURRENCY_CONV_TO_EXTERNAL'
EXPORTING
currency = l_waers
amount_internal = rec_contr-netpr
IMPORTING
AMOUNT_EXTERNAL = l_amount.
rec_contr-netpr = l_amount.
mod-002
MOVE rec_ekpo-peinh TO rec_contr-peinh.
MOVE rec_ekpo-webaz TO rec_contr-webaz.
MOVE rec_ekpo-mwskz TO rec_contr-mwskz.
MOVE rec_ekpo-uebto TO rec_contr-uebto.
MOVE rec_ekpo-untto TO rec_contr-untto.
MOVE rec_ekpo-erekz TO rec_contr-erekz.
MOVE rec_ekpo-pstyp TO rec_contr-pstyp.
MOVE rec_ekpo-knttp TO rec_contr-knttp.
MOVE rec_ekpo-repos TO rec_contr-repos.
MOVE rec_ekpo-webre TO rec_contr-webre.
MOVE rec_ekpo-konnr TO rec_contr-konnr.
MOVE rec_ekpo-ktpnr TO rec_contr-ktpnr.
MOVE rec_ekpo-ean11 TO rec_contr-ean11.
MOVE rec_ekpo-effwr TO rec_contr-effwr.
mod-002
CALL FUNCTION 'BAPI_CURRENCY_CONV_TO_EXTERNAL'
EXPORTING
currency = l_waers
amount_internal = rec_contr-effwr
IMPORTING
AMOUNT_EXTERNAL = l_eff_amount.
rec_contr-effwr = l_eff_amount.
*mod-002
MOVE rec_ekpo-xersy TO rec_contr-xersy.
APPEND rec_contr TO i_contr.
CLEAR: rec_ekpo,rec_contr.
mod-002
CLEAR : rec_ekko,l_amount, l_eff_amount,l_waers.
mod-002
ENDLOOP.
Modifying i_contr using i_ekko.
SORT i_ekko BY ebeln.
LOOP AT i_contr INTO rec_contr.
READ TABLE i_ekko INTO rec_ekko WITH KEY
ebeln = rec_contr-ebeln
BINARY SEARCH.
MOVE rec_ekko-bukrs TO rec_contr-bukrs.
MOVE rec_ekko-bstyp TO rec_contr-bstyp.
MOVE rec_ekko-aedat TO rec_contr-aedat.
MOVE rec_ekko-ernam TO rec_contr-ernam.
MOVE rec_ekko-lifnr TO rec_contr-lifnr.
MOVE rec_ekko-zterm TO rec_contr-zterm.
MOVE rec_ekko-ekorg TO rec_contr-ekorg.
MOVE rec_ekko-ekgrp TO rec_contr-ekgrp.
MOVE rec_ekko-waers TO rec_contr-waers.
MOVE rec_ekko-wkurs TO rec_contr-wkurs.
MOVE rec_ekko-kdatb TO rec_contr-kdatb.
MOVE rec_ekko-kdate TO rec_contr-kdate.
MOVE rec_ekko-inco1 TO rec_contr-inco1.
MODIFY i_contr FROM rec_contr.
ENDLOOP.
ENDIF.
REFRESH: i_ekko,
i_ekpo.
CLEAR : rec_ekko,
rec_ekpo,
rec_contr.
ENDFORM. "select_contracts
Thanks.

Hi,
Please get the valid condition ( based on date ) from A016 (MK & LPA). With the appropriate KNUMH read the Condition header. You can access the different condition items viz., PB00, RA00 etc., for the values from table KONP. Further if you have Value scales / Quantity scales, you can read the data from KONM, KONW.
An additional tips: in KONP, if you have a condition like RA00 - Rebate, the value will be multiplied by 10 and saven in database to accomodate the discount to the third decimal.
I could not completely understand your requirements like nature of development ( Is it a Report / SAP Script ??) you are working etc., so that I could help you precisely.
Hope this helps,
Best Regards, Murugesh AS
Message was edited by:
Murugesh Arcot

My local BestBuy store won't let me price match with Walmart because Walmart's price is too low

as what title said(NOT clearance item)
I was supposed to get the movie tonight
here is the movie at BestBuy:
Titanic (4-Disc)(Blu-ray/DVD Combo Pack)(with e-copy) 1997 BestBuy Link SKU: 5401018 BestBuy is selling $21.99
Here is the SAME ITEM at Walmart:
{removed per forum guidelines} is selling $3.58
I'm living in NYC, no Walmart around
I would have to pay something like $4 shipping from Walmart to get this movie
I still have about over $300 BestBuy GC plus elite membership to get a free shipping
Is anyone can tell me the price protection/price match policy for BestBuy?

Hello williamtan,
Welcome to the forum! Using our Price Match Guarantee can be a fantastic way to save some money on your purchases while still visiting your preferred stores. It is discouraging to hear you may have been dissatisfied with your experience requesting this price match on a copy of Titanic at our Atlantic Center store in Brooklyn, NY.
Per our Price Match Guarantee, sadly we do not price match WalMart.com. That being said, we would price match a Wal-Mart that is within a 25 mile radius of one of our stores, assuming the product meets the rest of the criteria, including being the identical item. Unfortunately, as you state there aren’t any Wal-Marts around, we wouldn’t be able to provide this price match. Furthermore, upon my review, it does seem that these may not be identical items.
Given this information, it would seem that the Atlantic Center store would have been correct in denying this price match, although I’m sorry if you were provided any inaccurate information as to the reason for the denial. When such instances come along, we should be sure we are courteous and clearly explain the Price Match Guarantee. I apologize if this experience has caused you any dismay.
Thank you for taking the time to register with the forum to share your experience with us! Please know that I’ve made sure to note your price match experience at our Atlantic Center store in detail so that we may have it available to better our methods in the future. If you should have any questions, please let us know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Sears price match with rewards

Sears is offering the 16gb Samsung Galaxy Tab S tablet for 499 and offering 150.00 off next purchase as Shop Your Way Rewards. Someone posted on another web site that a Best Buy matched this for him as $150 off the $499 best buy price. Can I expect to get the same match? Thank you.

Hello Fletchbes,
It's great that you're looking to use our Low Price Guarantee to get the best price possible on a new Samsung Galaxy Tab S. Being a frugal shopper in our modern world is a great virtue.
In looking at our competitor's offer, it appears that they are offering a point bonus to purchasers who are members of their loyalty program. Our Best Buy stores would happily match their promoted price if it is lower than ours, but would not subtract a discount, nor would they award My Best Buy points for your purchase to match our competitors promotion. I regret that I don't have better news for you.
Please know that I'm grateful that you wrote to us with your questions!
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

How can i use my apple ID with the itune store over my windows laptop

how can i use my apple ID with the itune store over my windows laptop

If you don't have iTunes installed on your laptop then you can download and install it from here : http://www.apple.com/itunes/download/
You can then log into your account on it via the Store > Sign In menu option (on iTunes 11 on a PC you can get the menus to show via control-B) :
And you can then select the Store on the left-hand sidebar (you can enable the sidebar via control-S), and then browse items in the store and buy them by clickin on their price.

The creditors report is not matching with the G/L account

Hi Gurus,
The creditors report is not matching with the G/L account ,where i can go and find out the differences ?
Please give me advice,
I will assign points
Thanks&Regards,
Kumar

Hi Kumar,
There could be three reasons.
1. You may have more than one recon accounts for different vendor groups. So, you need to select all the GL accounts when reconcile with Vendor balances.
2. You may have some special GL transactions, which may post to different reconciliation accounts. Please check Special GL transactions (Down payments so on)
3. Your vendor recon accounts may be changed after some postings. Please check. If changed, you need to select these GLs also for reconciliation with vendor balances.
Hope this will help you. If not clear please reply, I will explain you.
Pl. assign points if useful.
Thanks

Balance in vendor recon account is not matching with the balance in subsida

Dear All
Balance in vendor recon account is not matching with the balance in subsidary ledger, the recons accounts inthe masters have been changed,how do i reconcile them

Hi Surya,
check f101 - tab parameter, flag Change recon acct.
f101 carries out postings or gives you a simple list to determine all the open items with changed recon accounts.
Best regards
Horst
Edited by: HorstRn on Jun 24, 2008 6:22 PM
By the way.... this is the AM forum... Chance to get a solution is much higher in financials....

SAP format is not matching with the bank format

Hello,
I have created an invoice for a specific vendor and run the transaction F110 ,created a proposal and carried out a payment run.
Later when I go to Environment --> Payment Medium --> DME Administration and choose one item and try to display it, the data
medium contents are being displayed correctly.But the displayed Data medium contents are not matching with the bank format
for which the payment transaction has been made.
Would request you to suggest the changes to be made either in DME or the corresponding ABAP code for making the Data
medium contents match with the bank format.
Regards,
Vineela.
Edited by: Vineela S on Jul 27, 2011 8:24 PM

Hi Kumar,
There could be three reasons.
1. You may have more than one recon accounts for different vendor groups. So, you need to select all the GL accounts when reconcile with Vendor balances.
2. You may have some special GL transactions, which may post to different reconciliation accounts. Please check Special GL transactions (Down payments so on)
3. Your vendor recon accounts may be changed after some postings. Please check. If changed, you need to select these GLs also for reconciliation with vendor balances.
Hope this will help you. If not clear please reply, I will explain you.
Pl. assign points if useful.
Thanks

The number of details is not matching with the total count.

Hi all, again stuck with the code.
There is a form where i have to populate all the details of few tables in excel & there is a report where i have to make count of all these details.
The problem here is the number of details that is populated in excel is not matching with the count in report, both have to match. There some problem in code, please help me in matching it.
The below is the 5 tables with the columns below.
Tables are ENQACEDTL, ENQACEHDR, ENQACMDTL, ENQACMHDR, ENQACSPEC:
The Names mentioned below the table's name are Column Names:
ENQACEDTL
ENQACEHDR
ENQACMDTL
ENQACMHDR
ENQACSPEC
ENQNO
ENQNO
ENQNO
ENQNO
ENQNO
ENQAMDNO
ENQAMDNO
ENQAMDNO
ENQAMDNO
ENQAMDNO
ENGREF
ENGREF
QTY
OFFREF
MINSL
ITEM
EPREPBY
ITEM
BRANCH
EINSL
FRAME
DEPT
RATING
DEPT
MTEMP
TECOLD
ENGREFTDT
ENCLIP
MKTREF
ETEMP
THE BELOW IS THE SELECT STATEMENT CODE FOR POPULATING DATA IN EXCEL:
SELECT ENQACEDTL.ENQNO, ENQACEDTL.ENQAMDNO, ......... (....ALL COLUMNS)
FROM ENQACMHDR,ENQACMDTL,ENQACEHDR,ENQACEDTL,ENQACSPEC
WHERE
ENQACMHDR.ENQNO=ENQACMDTL.ENQNO AND
ENQACMHDR.ENQNO=ENQACSPEC.ENQNO AND
ENQACMHDR.ENQAMDNO=ENQACSPEC.ENQAMDNO AND
ENQACEHDR.ENQNO=ENQACSPEC.ENQNO AND
ENQACEHDR.ENQAMDNO=ENQACSPEC.ENQAMDNO AND
ENQACMHDR.ENQAMDNO=ENQACMDTL.ENQAMDNO AND
ENQACMHDR.ENQNO=ENQACEHDR.ENQNO AND
ENQACMHDR.ENQAMDNO=ENQACEHDR.ENQAMDNO AND
ENQACEHDR.ENGREF=ENQACEDTL.ENGREF AND
ENQACMDTL.ITEM=ENQACEDTL.ITEM AND
ENQACMHDR.DEPT=:PROC_DEPT AND
ENQACEHDR.ENGREFDT BETWEEN :FROMDATE AND :TODATE
ORDER BY ENQACMHDR.ENQNO,ENQACMHDR.ENQAMDNO;
THE BELOW IS THE SELECT STATEMENT CODE FOR COUNT OF DETAILS IN REPORT:
SELECT ALL ACENQ.ENQACEHDR.DEPT, COUNT(ACENQ.ENQACEHDR.ENQNO) COUNT
FROM ACENQ.ENQACEDTL, ACENQ.ENQACEHDR
WHERE (ACENQ.ENQACEDTL.ENGREF=ACENQ.ENQACEHDR.ENGREF)
AND ENQACEHDR.LOCKE=1 AND
ENQACEHDR.ENGREFDT BETWEEN :P_STDATE AND :P_ENDDATE
GROUP BY ENQACEHDR.DEPT;
There is problem in join condition of 1st code that is in the "SELECT STATEMENT CODE FOR POPULATING DATA IN EXCEL":
Please help me to sort out this problem..
Thank You.
Oracle9i Enterprise Edition Release 9.2.0.1.0 - Production
Oracle Forms & Reports Builder 6i.

As Karthick points out, we cannot help if we cannot see your correct table structures (create table statements) and some example data and expected output (insert statements would be helpful). You're telling us there's a problem, but we cannot see what the problem is as you've not shown it. Just saying your query is not working is like me telling you my car is not working, but not telling you what the symptoms are. You wouldn't know where to start in fixing it.
Why are you using Oracle 9.2.0.1 ? Not only has that version been unsupported for about a decade, but 9.2.0.7 was the first version of 9i that was considered 'stable' as versions prior to that were considered buggy. So you're using an old, unsupported and buggy version of oracle. Seriously, you need to consider upgrading to a supported version, preferably at least the latest 11g version.
And what has oracle Forms and Reports got to do with the issue?
And please explain how you are getting your data out of Excel and presenting it to Oracle to be able to query against it. Excel does not have "tables", so your question is completely unclear how you are querying the data from Excel.

SCCM issue - "LANG_LIST has some locales which does not match with the locale of serial number"

I have a problem with the error "LANG_LIST has some locales which does not match with the locale of serial number" recurring.
I am trying to install Acrobat XI Std silently by SCCM.
I've used the Adobe Customisation Wizard to create a mst which include the volume serial number we have with our licence purchases. Note that I am in Australia. I use the command line in SCCM for the install as "msiexec /i "AcroStan.msi" TRANSFORMS="D&B_AcroStd.mst" /qn" which fails silently. If I install on a local machine using an admin command prompt and changing to /qb at the end, I get the aforementioned error.
I have a few things to try and resolve, having searched the adobe forums and other forums for the solution. The mst is only trying to install US English & I have even gone so far as to use the direct editor in the customisation wizard and change some values in the property table to resolve this. In the property table I can confirm that LANG_SEL_DEFAULT = ENU, REGIONAL_LIST = ENU, LANG_LIST = en_US, ProductLanguage = 1033
Is there a way to check the language specified for ym serial number?
Bryndon

Update on a couple of details:
@Sabian,
Thanks for the location, I've downloaded and then when I tried an install of the newly extracted msi (admittedly on the same computer) I got exactly the same issue. Of note though is that running /qf automatically brought up the same serial number and the same incorrectly spelled company name. Installing on another computer (freshly imaged) doesn't have those inputs already present under /qf. Next when I try using the transfrom (a new one) with /qr it gives an error of the serial number, displaying the entire serial.
@Sebastian
I've had a look through yours and it seems our issues could have the same origin. Looks like I may have to call customer support regarding the serial number as Sabian suggested in your thread.
The bit that gets me is when the same serial number is used in a manual install (or /qf) then it installs ok without any errors.

Setup.exe gives a "LANG_LIST has some locales which does not match with the locale of serial number"

I ran the Adobe Customization Wizard XI to create a transform file and now when run setup.exe it always come with the error "LANG_LIST has some locales which does not match with the locale of serial number".
It does the same thing when using msi with the command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!
Here is my setup.ini file
[Startup]
RequireOS=Windows XP
RequireMSI=3.1
RequireIE=7.0.0000.0
Require64BitVC10RT=1
CmdLine=/spb /rs /sl"1036"
[Product]
msi=AcroPro.msi
vcrtMsi=vc_red.msi
vcrtDir=VC10RT_x64
Languages=1033;1036
2052=Chinese Simplified
1028=Chinese Traditional
1029=Czech
1030=Danish
1043=Dutch (Netherlands)
1033=English (United States)
1035=Finnish
1036=French (France)
1031=German (Germany)
1038=Hungarian
1040=Italian (Italy)
1041=Japanese
1042=Korean
1044=Norwegian (Bokmal)
1045=Polish
1046=Portuguese (Brazil)
1049=Russian
1051=Slovak
1060=Slovenian
1034=Spanish (Traditional Sort)
1053=Swedish
1055=Turkish
1058=Ukrainian
1025=English with Arabic support
1037=English with Hebrew support
6156=French (Morocco)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=3
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
I don't know what goes wrong as took my serial number on my profile from the adobe web site, same thing for the download of the software.
Does it means that the serial number provided was invalid for deploying ?
NB.: My goal is to deploy our Acrobat XI through SCCM in silent mode and I don't know if there is extra consideration for that. For now it's only not working at the command line.
Another important point is that the install works great without customization ! If I just run the setup.exe from freshly extracted files and I use my serial number, everything is working fine.
So what goes wrong ?

Thanks for the reply brogers_1 and Vinod Dbhal, you gave good hint.
I retried installing the initial package in French on a Windows 7 English and the software installed properly in French.
As I used to work with virtuals for those tests, I rolled back my virtual and redo my test installation with chosing to install it in English on my Windows 7 English and again the installation finished properly but I was surprised when I realized that even if I chose English as language, the software was running in French !
Of course I can change the language settings (in the edit-preferences-language) to follow the operating system witch is nice.
That gave me the cue I needed to know. I started from scratch my customization with choosing only the French language in the "Application Languages" and I left the MUI Languages blank and saved the .mst
I ran again the same command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!
And everything works fine.
NB.: As I used the .msi directly, of course I had to install the prerequirement Visual C++ 2010 first. Otherwise the installation failed without any error message.
Thanks again to you for your good hint,
Bob

Recovery scenario - Voting disk does not match with the cluster guid

Hi all,
Think of you can not start your guest VMs just because it has a corrupted system.img root image. And assume it contains 5 physical disk( which are all created by the RAC template) hence ASM on them.
What is the simplest recovery scneario of the guest vms (RAC)?
Can it be a feasible scenario for recover of the availablity? (Assume both of the RAC system images are corrupted and we prefer not a system level recovery rather than backup / restore)
1. Create 2 RAC instances using the same networking and hostname details as the ones that are corrupted. - Use 5 different new disks.
2 Shutdown the newly created instances. Drop the disks from the newly created instances using VM manager.
3. Add the old disks whose system image is failing to be recoverd but ASM disks are still in use (from the newly created instances using VM manager.) to the newly created instances.
4. Open the newly created instances
Can we expect the ASM and CRS could be initialized and be opened without a problem?
When I try this scenario I get the folllowing error from the cssd/crsd .
- Cluster guid 9112ddc0824fefd5ff2b7f9f7be8f048 found in voting disk does not match with the cluster guid a3eec66a2854ff0bffe784260856f92a obtained from the GPnP profile.
- Found 0 configured voting files but 1 voting files are required, terminating to ensure data integrity.
What could be the simplest way of recovery of a virtual machine that has healthy ASM disks but corrupted system image?
Thank you

Hi,
you have a similar problem, when trying to clone databases with 11.2.
The problem is that a cluster is uniquely identified, and this information is hold in the OCR and the Voting disks. So exactly these 2 are not to be cloned.
To achieve what you want, simply setup your system in that way, that you have a separate diskgroup for OCR and Voting (and ASM spfile), which is not to be restored in this case of szeanrio.
Only all database files in ASM will then be exchanged later.
Then what you want can be achieved.
However I am not sure that the RAC templates have the option to install OCR and Voting into a separated diskgroup.
Regards
Sebastian

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