Using Acrobat 11.0.10 Win7 64 bit - cannot convert PDF to word, message states "an error occurred while trying to access the service", worked 2 days ago, please advise
Also get an error trying to log out of ExportPDF. I know this issue has been ongoing since last year. Does anyone have a verified solution? Thanks.
Hi jamess8859203,
We have seen this particular error when signing in from Adobe Reader. Are you able to log in via the web interface at https://cloud.acrobat.com?
Best,
Sara
Similar Messages
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I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?
Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara -
could someone please help
"access services"
This indicates use of an online service. Adobe has several online subscription services under acrobat.com.
The forum for those is at:
Document Cloud PDF services
Be well... -
Can you advise steps I might take now? On a Mac ios10.10, using online service Export PDF, error message appears,"An error occurred while trying to access service."
Hi Ringdoc,
Please see this document: "Error occurred when trying to access this service" when logging on to Acrobat.com
Let us know how it goes!
Best,
Sara -
Time machine backups are failing. I've followed the instructions I found on the Time Machine troubleshooting page (http://pondini.org/TM/Troubleshooting.html) but have gotten to where I don't know what to do next.
Sequence of events:
The main error message is always:
An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.
Yesterday, I opened Disk Utility and verified the disk. Got this error:
Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the OS X Utilities window appears, choose Disk Utility.
I ran Disk Utility and repaired the hard drive. Then I manually started the backup before going to bed, figuring it was going to take a long time to run. When I got up this morning, the backup had failed with the same "could be temporary" error. I checked the log, which says:
Starting manual backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:17
Error: (5) setxattr for key:com.apple.backupd.SnapshotState path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:2
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Found 145601 files (11.88 GB) needing backup
16.1 GB required (including padding), 620.77 GB available
Copied Zero KB of 11.88 GB, 0 of 145601 items
Copied 0 files (Zero KB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image: /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle
Ejected Time Machine network volume.
Starting automatic backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/9F8E7957-9C50-49C3-8314-880E5203E3D9
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/
Does anyone know what the problem is here and what I should do?
Thanks,
TeryYou have repaired your boot drive (which is good) but have you repaired your time machine drive? I don't own a Time Capsule so I don't know if disk utility can operate on it. If it can, you should repair it as well. You may need to erase it and start a new backup. That happens to time machine volumes from time to time and is why people who are serious about their data never rely on a single source of backup.
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Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...
Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
"An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
Anyone out there who might be able to help me fix this?I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
"An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
Anyone out there who might be able to help me fix this? -
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
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Hi,
So I have 2 PC's and I sign with the same credentials. I have a hard drive which I decided to share. In the setting I created permissions for the user credentials of both vcomputers and have full control access.
Basically, everytime I open my laptop after and it wakes up and try to connect to the network drive, I get the error
An error occurred while reconnecting...The local device name is already in use. The connection has not been restored.
I need to stay disconnecting all drives and reconnecting them. WHen I restart my PC the network drives restore perfectly. I don't understand why it doesnt work on wake.
Any ideas?It seems that when a machine goes into sleep, the network connection is disconnected, naturally, but the machine still has the connection mapped. If you run the 'net use' you will see the connection. When you try to reconnect it, it sees the
connection and gives you the error.
I do not know if you can directly modify this behavior. However, as a work around, you could build a simple script like:
net use 'connection' /delete ( write it into a text file and save it has a .bat file.)
Use scheduled tasks to have the script run right before the machine goes into sleep. You can do so by setting the task to RUN ON Event: event 42 for the KERNEL_POWER source.
You can see http://superuser.com/questions/679195/run-a-script-when-hibernating-windows-8 for more info . -
got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?
See #C10 in Time Machine - Troubleshooting.
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I recently starting receiving the error message "Time Machine couldn't complete the backup to... An erro occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk. I have had no problems backing up my MacBook Pro 2011 to my Western Digital My Book Live through a Linksys EA4500 router until recently. I've made no major changes. I've ran a diagnosis on my back up drive with no problems. The Time Machine back up starts, but about after about 5 to 10 minutes I get the error message. I can see the shared drive in Finder. The light on the drive blinks while it starts the back up. I can see the shared folders on the networked drive. The backup process starts but for some reason it just stops. Can anyone help?
You can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.) -
ORA-29541 while trying to access web service using UTL_DBWS
Hi all,
Solicit your help in the beforesaid scenario:
I've 9.2.01 RDBMS, JPub 9.2.0.1.0 Production and OC4J Release 10.1.2 (standalone) environment and a local webservice.
While issuing jpub, I get the following response:
jpub -user=scott/tiger@ORACLE -sysuser sys/tiger -proxywsdl="e:\IMyFloatWebService.wsdl" -endpoint="http://10.177.238.71:8988/WS_Appln-WSFloat_prj-context-root/MyFloatWebService" -proxyopts=soap,tabfun -dir=FloatValue -plsqlpackage=soap_callout_wrap_eg -proxyopts=noload
Note: FloatValue\MyFloatWebServiceProxy.java uses unchecked or unsafe operations
Note: Recompile with -Xlint:unchecked for details.
FloatValue\MyFloatWebServiceProxyJPub.java
FloatValue\plsql_wrapper.sql
FloatValue\plsql_dropper.sql
FloatValue\plsql_grant.sql
FloatValue\plsql_revoke.sql
FloatValue\plsql_proxy.jar
Please run FloatValue\plsql_wrapper.sql in the user schema, load the generated j
ar file and run FloatValue\plsql_grant.sql in the SYS schema.
i. e - I get message as seen above:
"Please run FloatValue\plsql_wrapper.sql in the user schema, load the generated j
ar file and run FloatValue\plsql_grant.sql in the SYS schema."
And in sqlplus, while I try to access the web service, I get this error:
"SQL> sho user;
USER is "SCOTT"
SQL> SELECT soap_callout_wrap_eg.getCircumference(20)
2 FROM dual;
FROM dual
ERROR at line 2:
ORA-29541: class SCOTT.MyWebServiceFloatRTEProxyJPub could not be resolved"
Could somebody please advise me where I might be going wrong? Any help in this regards will be highly appreciated.
Regards,
LeslieHi,
I presume your Web Service needs HTTP (BASIC?) Authentication.
All this needs is setting the following 2 properties, which as can be seen, you are setting....
UTL_DBWS.set_property(l_call, 'USERNAME', '<username>');
UTL_DBWS.set_property(l_call, 'PASSWORD', '<pwd>');
This should work as long as your DBWS Callout Utility was downloaded from OTN after June 2008, and it's version is atleast 10.1.3.1.
Following is a sample code snippet that was tested successfully for this :
Declare
l_service UTL_DBWS.service;
l_call UTL_DBWS.call;
l_result sys.XMLTYPE;
l_request sys.XMLTYPE;
BEGIN
l_service := UTL_DBWS.create_service(null);
l_call := UTL_DBWS.create_call(l_service);
UTL_DBWS.set_target_endpoint_address(l_call, 'http://xxx.oracle.com:8888/basic/MyWebService1SoapHttpPort');
UTL_DBWS.set_property(l_call, 'USERNAME', 'username');
UTL_DBWS.set_property(l_call, 'PASSWORD', 'pwd');
UTL_DBWS.set_property(l_call, 'OPERATION_STYLE', 'document');
UTL_DBWS.set_property(l_call, 'SOAPACTION_USE', 'true');
UTL_DBWS.set_property(l_call, 'SOAPACTION_URI', 'http://xxx.oracle.com:8888/basic/MyWebService1SoapHttpPort');
l_request := XMLTYPE('<Z_CENTRICITY_GET_DOCLIST
xmlns:urn="urn:sap-com:document:sap:rfc:functions">' ||
'<I_INCLUDE_OLD_VERSIONS></I_INCLUDE_OLD_VERSIONS>' ||
'<I_INSTITUTION>0001</I_INSTITUTION>' ||
'<I_PATIENT_NR>0000000181</I_PATIENT_NR>' ||
'</Z_CENTRICITY_GET_DOCLIST>');
l_result := UTL_DBWS.invoke(l_call, l_request);
UTL_DBWS.release_call (call_handle => l_call);
UTL_DBWS.release_service (service_handle => l_service);
EXCEPTION
WHEN OTHERS THEN
dbms_output.put_line(sqlcode || ' ' || sqlerrm);
END;
Hope this helps,
Yogesh -
More from the Time Machine Buddy: "Node requires deep traversal:/Volumes/Data" and "reason: kFSEDBEventFlagMustScanSibDirs"
I am using a Mac G5 with Leopard. My LaCie data drive failed and I replaced it with a WD MyPassport drive, at which time the failed backups began. The recent file updates do appear in Time Machine, but it appears to back up everything since the last completed backup.Hi Norm,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
(Repair both Drives)
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
I've repeatedly "tried again" over the past month with no luck. I'd rather not delete everything if that's what "repairing" the back disk involves.
On a time capsule the error message is meaningless. That would only apply to an external drive...TC is a network drive.
I recommend you just reboot the whole network.. from off..
Restart in order.. modem.. TC.. clients. Wait 2 min between each one.
If the disk still won't mount give us more info..
Are you using wireless or ethernet?
How is the TC configured?
What sort of internet? -
I cannot convert PDF to word after downloading new acrobat.
I just downloaded AdobeAcrobat to convert PDF files to word. The first time I tried to convert a file it worked. The second time it did not on a different computer. What could I have done wrong?
Not sure what you mean about downloading Acrobat. You would either have to download the trial or purchase Acrobat. I don't understand what you really have. It may be you have Reader (a free download) and not Acrobat.
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