Using an external mic with a mac.

I am trying to get an external mic to work with my MacBook. I have purchased a pre-amp which seems to work fine. I have tried to get my plantronics headset to work with the pre-amp but nothing happened when plugged in correctly. However, when I switched the plugs thinking I had them backwards, I was able to get a signal. I found the speaker in the headset was picking up the signal. In fact, it worked both with the preamp and without, although the signal was much fainter without the preamp. The preamp is designed for bringing up the signal to line lever for a mac.
Is there something I am doing wrong?

Hello Robert,
I came up with the same problem last week and the Genius Desk and support have no answer. Furthermore, Plantronics is saying it's an Apple problem. The only clue Apple provides is to try the device on a non-Intel Mac to isolate it further. Have you tried this? I'm attempting to get to work using SKYPE but I don't know anyone with an older Mac.
Carl

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Hello Robert,
I came up with the same problem last week and the Genius Desk and support have no answer. Furthermore, Plantronics is saying it's an Apple problem. The only clue Apple provides is to try the device on a non-Intel Mac to isolate it further. Have you tried this? I'm attempting to get to work using SKYPE but I don't know anyone with an older Mac.
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