Using an iTunes Server

Does any one know how one can get apple support for iTunes 10 and its iTunes server issues or is there no support at all because it is free? !!!!
I bought the following: A NAS drive sold with an "iTunes Server" for that sepecific feature, I paid for 3 years iTunes Subscription and I bought an iTunes Airport Express device. I now find that after upgrading to iTunes 10 the client, while it happily connects to the iTunes server without complaining, will not present the library.
I can get no support from Verbatim who sold me the NAS drive with the "iTunes Server" feature because they simply will not respond and I can get no support from apple because as soon as i log into their support site using my support id and password, though the login is verified, the page indicates I have no order or repair.
Am I basically a fool for using free software (ie iTunes) and buying a NAS drive with an "iTunes" server when the NAS drive wasn't made by apple?
Any help or advice would be greatly appreciated.
Message was edited by: hardya

Did any one have any thoughts on this?

Similar Messages

  • Using an "iTunes Server" on a NAS drive for several users

    Like many others I'm trying to make a single drive containing my iTunes media serve different iTunes users round the house.
    Will the following work? Comments welcomed.
    Currently my iTunes Media Folder and media live on my main PC. About 130Gb in total.
    I'd like to get a NAS drive that has "iTunes Server" functionality and put this NAS drive on our home network. Then I'd like to move my iTunes media folder location into the 'iTunes Server' folder on the NAS drive. I'd also like to transfer all the data files associated with iTunes to the NAS drive. I believe with iTunes 10 that shouldn't be a problem and that I can contunue to use iTunes on my main PC as I ever did....it's just the media and data files will now all reside on the networked NAS.
    Now I'd like to point all the iTunes on the other PCs in the house to the networked iTunes Media folder and the networked data files. Then presumably they will boot up and be able to access everything just like my main PC.
    I understand that if more than one PC tries to edit the data files and iTunes media folder then corruption will inevitably result. I wondered if this could be prevented by using access rights management to all the networked iTunes files so that only my main PC can actually edit anything, add music, etc.
    That way I hoped that I may manage the library successfully, create playlists as required and have all the other PC users enjoy my work but without screwing it up!
    Maybe an iTunes data file can't be read by two instances of iTunes at the same time? Perhaps a second PC reading the data files can cause a corruption, if my main PC happens to be editing those files at the same time?
    In essence I want all iTunes related files on the NAS drive. I want all PCs(with iTunes) in the house to have full read-only access to the music, playlists etc. However I would like my main PC to remain as the sole machine that administers the iTunes library and related files.
    Looking forward to any help. Like others I've spent many hours trying to ascertain the best way to share a single iTunes media store around the house.
    I know I could leave my main PC on and have the other PCs get at the content that way. However the power consumption of my desktop setup is not insignifcant and we will have a NAS drive running 24/7 anyway for other duties.
    Hope that all makes sense.
    Cheers
    Geoff

    I now realise that if what I propose will work then "iTunes server" is not required on the NAS. However if the iTunes Media Folder was placed in the "iTunes Server" on the NAS then other media players like the ROKU could access the files?
    Geoff

  • I want to start using my iTunes Server to Synch my iPhone / iPad Need Help Moving iTunes...

    Looking for some advice on a bit of an unusual situation.  I have two Mac Minis. One, (Firefly) is my main machine and my iPhone and iPad both connect to today, I also have another Mini (iTunes_Server) that as the name implies is my iTunes Server for my house.  I figure with WiFi synching I no longer need to have copies of all my music and movies and such on my main machine (Firefly) AND my server, I can simply synch my iPhone and iPad to my server from my home office or bedroom or anywhere in the house. 
    Ok my issue is how do I move my sync relationship over to my server without
    A: having to wipe my phone and
    B: having to migrate my entire iTune from the Firefly Mini to the Server thus screwing up what I have on the Server?
    Any suggestions would be greatly appreciated.....
    Thanks everybody.

    Authorize your computer with your Dad's AppleID.

  • What is the oldest (Cheapest) Mac Mini you would use as iTunes server?

    I want a Mac Mini to serve my iTunes media(music and 1080p videos) that's the extent of it. The Mini would connect to my flat screen and my audio reciever. I'd like to use an older Mini for cost savings. I've tried this Mac Mini...it was fine for 480p and 720p, but the 1080p was slow in loading:
    Model: A1103
    Hard Drive Capacity: 80 GB
    Processor Type: PowerPC G4
    Operating System: Mac OS X 10.5, Leopard
    Processor Speed: 1.5GHZ
    Bundled Items: Apple Keyboard and Apple Mouse
    Memory: 1024 upgraded from 512

    Yeah, though a nice little Mac, a G4 isn't up to 1080p, rough estimating that you need 4 times the power & from rough GeekBench scores...
    Yours...
    http://www.everymac.com/systems/apple/mac_mini/specs/mac_mini_g4_1.5.html
    My summarization...
    http://www.everymac.com/systems/apple/mac_mini/specs/mac-mini-core-2-duo-1.83-sp ecs.html
    But all Minis...
    http://www.everymac.com/systems/apple/mac_mini/index-macmini.html
    Make sure the Video of it can connect to your Monitor, or has adapters available.

  • What is the point of an iTunes server?

    I have an iTunes server running on a NAS drive (Synology), but since I cannot connect my iPad or Apple TV to it I am wondering what on earth is the point in it?
    I understand that I can connect my PC to the iTunes server, but as I have no need to I've not even tried. From my PC I can just point iTunes at the directory on the NAS drive where the music, videos, etc, is stored, so there really is no need to connect iTunes on my PC to the iTunes server. However, I really want to access all my content from my iPad and Apple TV, but Apple just doesn't seem to want to allow that.
    The only option Apple provide is Home Sharing, but that means that I have turn my PC on and leave it on just to access content stored on the NAS drive, which is ridiculous. If I have to tur my PC on to access the content on my NAS drive then I might as well use m PC to access it, so why have I bought an iPad and Apple TV?
    It appears that I have been very naive in assuming that Apple devices would be able to connect to an Apple iTunes server. And I am wondering what on earth is the point in having an iTunes Server?
    Is there anyone out there who agrees? Or are there people out there successfully using an iTunes Server on anything other than a Mac or PC?

    Hi Rob
    Don't worry, you posted your question in exactly the right place. You experience is almost exactly the same as mine and you are asking the exact same question. And as you may have already gathered from this thread, there appears to be o point whatsoever in the iTunes server.
    The approach I have taken is to change the setting in iTunes on my laptop to point directly to the folder on my NAS drive where I store all my music. Note that this is different to just adding a folder to the library. By doing this it means that the iTunes folder where iTunes stores it's database, apps, music, videos, etc will be on the NAS instead of on my local PC.
    The downside to tis approach is that everything is stored on the NAS and not my laptop, but the upside to this is that everything is stored on the NAS and not my laptop ;)
    However, to access your music and videos on apple devices through the native apps you still need to synchronise via iTunes so it will copy the files to your device. This of course means that you cannot access all your music/videos from your iPad/iPhone if you have a large volume of media as it will not all fit.
    The only way to access all your media from your ipad/iPhone is to use non-Apple apps. For example my NAS drive comes with an app that plays music and will access it all directly from the NAS. And I'm sure here are a number of third party apps that will do the same.
    So basically, my advice to you is to ignore the iTunes server, it is a complete waste and I feel sorry for the developers who built it, and third party companies such as those selling these NAS drives should stop using it as a marketing tool for their own products as it also reflects badly on them (in my opinion anyway).
    I know it's not the response you wanted, but hopefully it's of some use to you.
    Regards
    Mark

  • Stream Music over iPhone from iTunes Server direct to Airport Express?

    Hi all
    I have a wireless network supported from timecapsule which will be expanded via airport extress. I use airport express to stream music from my iTunes library to defined speakers via remote app on my iPhone.
    Due to lack of diskspace on my MacBook Pro, I bought a Synology NAS to store all my music on it and use the iTunes server.
    Unfortunately, there is obviously no app from Apple available to connect to iTunes server (via iPhone or iPad) select music to play and also the speakers to stream to!
    Thanks for your help!
    Regards, Jean-Claude

    I think this is really disappointing especially since it seems to be able to stream from the Apple TV G1 to Airport Express devices. Also it's weird that you will be able to stream from the iPad to Airport Express devices including Apple TV G2 but the same thing is not possible from the Apple TV G2... Let's hope they'll change that but maybe they did it on purpose because the Apple TV G2 is streaming itself... This is really disappointing.
    Also I recognized that music that is played via the home sharing on your Apple TV G2 doesn't include the ratings. Ratings are not transferred via home sharing. I don't think your playcount etc. will be updated as well. This is very disappointing as well. What do you guys think about that?

  • I'm trying to use Mountain Lion Server so my family can have separate logins via Screen Share to their iTunes.

    Using Mountain Lion Server so my family can have separate logins and connect via Screen Share.
    Works great, each has their own home directory and permissions are perfect.
    Now setting up iTunes for each with their own Library (not shared), thus keeping multiple Libraries.
    I get this;
    This Computer is already associated with an Apple ID.
    If you download past purchases with your Apple ID, you
    cannot auto-download past purchases with a different
    Apple ID for 90 days.
    What!
    So what it is on the same computer, they are completely separate Libraries never to be mixed.
    If this works, I only need to keep one computer up and running, instead of three.
    Each can do their syncing/backup and connect to the various Airplay/AppleTVs I have around the house.
    How do I fix this.
    Thanks

    Bottom line is you can't - easily.
    You need to make sure that you log out of the server each time otherwise the ID is running. To explain, if you had a laptop with different people using it, your solution works fine. Each time someone logs in, the iTunes ID is different so it works as you can only have one person using the laptop at any one time.
    Now, turning your problem inside-out, you want people to be able to log into iTunes concurrently to use their own version of the program with their own library. This does not seem to work and you get the conflicted ID error message. Even though iTunes is running under their own login ident, I have never been able to get this working reliably and was told that iTunes is NOT a network-aware application as it is designed to be single user.
    The way I got around this was to login as XYZ and to make sure that the ID was changed in iTunes accordingly. However, it did not always work so I gave up with the whole thing.

  • How can i use my synology iTunes Server with the iTunes from my iPad?

    Have anybody the Same Constalation @ home? I like to have Access to my synology iTunes Server from my iPad via iTunes without a thirdparty App, to have Access to the Central Data like Music, etc.? Have some One expirence with the configuration and implementation?

    It will almost certainly not be possible. If you don't sign up for AT&T service for the iPad, then replace your Sprint card with a MiFi or Overdrive device from Sprint. This will use your Sprint service, but connect to your iPad using Wi-Fi. It also has the advantage of you being able to use it with any Wi-Fi capable device. IOW, you can use both your laptop and iPad at the same time with the MiFi or Overdrive, but only have to pay for one Sprint account. Of course, all devices that connect to the MiFi or Overdrive will use up your 5GB allotment, unless you use Overdrive in a 4G area. (Overdrive is unlimited on 4G, but has a 5GB cap in 3G areas.)

  • Can I use the unit as a bridge and as an iTunes server simultaneously?

    I need to know if I can use this as a bridge sometimes and as an iTunes server other times. I will never need to do both at the same time, however I will have all the cables physically hooked up at all times for both configurations. So basically it will be acting as a full time bridge but occasionally I want to use it as an iTunes server. So there will always be an Ethernet cable coming out of it plugged into a computer but there will also be an audio cable coming out of it connected to a stereo for periodic iTunes streaming. Is this feasible? Also please tell me if this is feasible on the first generation 802.11g model since I plan on using that model and not the newer 802.11n model. Thanks so much!!!

    Yes that is possible. The music streaming feature of the AirPort Express (AX) is always available.

  • How do i use itunes server with itunes match?

    Hi all,
    I am using itunes server on my synology NAS. On my desktop i've always used itunes with match. How can I combine the two? In other words, how can i use itunes match with itunes server?
    thanx

    I don't know if you've already solved it yourself, but I had this problem too. Try signing out of iTunes Store under 'Settings', then signing back in with JUST your iTunes user name, with no '.mac' or '.me' suffix. If, for example, your usual sign-in method is '[email protected]' try using 'joebloggs'.
    Worked for me.

  • Using a NAS to as iTunes server

    I am looking to purchase a NAS to use primarily as a reliable (RAID-5) photo and music repository, to be shared amongst my family computers (6 PCs). Most of our iTunes library content was purchased from the iTunes store, and the rest ripped from CDs.
    I see that several NAS devices claim to have built-in iTunes server capability, but do not really go in to exactly what that means. I am wondering specifically how this works with the digital rights management of iTunes Store purchased files.
    Basically, I want to be able to run iTunes on any PC, purchase from the iTunes Store from any PC, have the content downloaded to the NAS, and be able to see that from any other PC, from which an iPod can sync.
    Thanks in advance
    --Michael

    Hi - I've been working on the same project; in my case between pc's, a macbook, an NAS, and the Tivo series 3. Here's what I've learned so far:
    - you can set up a library on an NAS through Bonjour; the NAS must be preconfigured with a Samba server and Bonjour enabled to be recognized by iTunes clients (I can confirm this works with the MacBook client without downloading the music files to the local hard disk but I have not built a playlist on the NAS yet)
    - you can consolidate all your libraries from existing clients to the NAS, so that music you have purchased, encoded, etc. can all be put into one place with the same playlist info
    - you can keep track of music encoded or purchased by any client by using a synch app like TuneRanger for Mac and PC (same software works on both); this will also periodically synch podcasts and other content as well
    - you can play iTunes libraries and playlists on your home theater system through Tivo Desktop a local iTunes client (not sure if that will work with the shared NAS library yet but I'm working on it)
    - you can install Bonjour on your PC as a download from Apple but it needs to be installed or repaired after every Java SE runtime install or update; Bonjour is included with any OS 10.4 or higher on the Mac
    - you can synch iPods to the NAS through a local iTunes client; this definitely works with the MacBook but I have not yet attempted with a PC client
    - I picked up the Cavalry 2TB NAS product that is now selling for $300; the doc set is not a literary masterpiece but it gets the job done in significant detail; the internal drives I got with this appliance are WD Caviar SE16
    Give it a shot - what have you got to lose but hours and hours of TV!

  • Using Time Capsule for Backup Drives, Storage, and an iTunes Server?

    I have a 500 GB Time Capsule to accompany my Macbook. The Time Capsule connects to my household's existing wifi network and is not connected by a cord to my computer. I went through a great deal of difficulty setting it up, but now it's time to start using it. I just canceled my off-site backup service, so I really need and appreciate your help and advice.
    I want my Time Capsule to perform a few different tasks:
    1) Time Machine backups for TWO different user accounts on my Macbook
    2) Additional file storage
    3) iTunes server
    Is this possible? If so, how would I accomplish it?

    1) Time Machine backups for TWO different user accounts on my Macbook
    Time Machine backs up the ENTIRE hard drive. It is not user dependent.
    2) Additional file storage
    Yes
    3) iTunes server
    You can use it to store your iTunes library. However iTunes will need to run on your MacBook to play the music.

  • HT5704 after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    There is no such thing as a "Factory Unlocked iPhone "
    They are either locked to a carrier who may at some stage offer unlocking
    or sold direct to a user by Apple (from their own Stores or online .)
    Those iPhones are NOT locked
    Where did you get your iPhone
    If from Apple try this
    http://support.apple.com/kb/HT1808

  • When i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well

    when i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well including chrome browser…i tried everything but no clue...anybody have solution for this..???

    I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
    DT

  • Home iTune server using USB external hard drive

    I have Mac and PC at home, and wish to set up kind of a NAS for backup and stream music. I read that with Airport Extreme, I can hook up any USB-enabled external hard drive to stream music through iTunes.
    Do I need one with "iTune server" capability built-in (such as WD My Book World Edition), or any o'regular external hard drive will work?
    Must I use Airport Extreme? Or any wLAN hub with USB connection?

    hi - thanks for responding!  I have comcast and have their modem.  I hooked up the router with my laptop and went through the setup fine.  Everything with that works ok.  The USB drive is recognized on the web based utility program that you use to set up the router.  However, no where on my computer can I find the USB drive or where to even set up that driver.  The manual says that my router should be listed as a another computer in my network neighborhood and that I should be able to find the hard drive through that.  It is not.  Its only listed in my wireless connections.  I talked to a rep at linksys for awhile.  In the end, they just suggested unplugging it and plugging it back in......that didn't work!  Does that help? 

Maybe you are looking for