Using another family members upgrade?

This has probably been asked a billion times, so sorry about that. My mother and I both have an iphone 4s, but she has had hers for longer so she is eligible for an upgrade sooner than me. Mine is cracked pretty badly, and I can't use this phone for another year. Can I use her upgrade to get an iPhone 5?

    Dear tylersux,
Good morning. I am sorry to hear your phone was recently damanged. I know how frustrating it can be to work with a cracked screen on your phone. It would be my pleasure to address your upgrade concerns.
First and foremost, have you checked if you have insurance on your phone? If so, you may file a claim and replace your phone with the same make and model. To verify insurance and file a claim click http://bit.ly/07CrqPK
If there is no insurance, I am happy to inform you that yes, if your mother's phone line is eligible to upgrade, you may process an alternate upgrade by using her upgrade to get a new phone at discounted pricing then activate the phone on your line. This will extend her contract end date as well as her upgrade date. Also, please keep in mind, if she has a grandfathered unlimited data plan, it would remove her data plan and require to change to new data pricing. To view our share everything plans click http://bit.ly/xdDajD  You may also view online deals and process your upgrade online http://bit.ly/zpAY1E . Should you have further questions or concerns, please feel free to reach out to us. Have a great day!
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Similar Messages

  • Can i use another family members upgrade for an iPhone?

    I currently have a Blackberry Bold with unlimited data, and the other line on my plan is just a basic phone. Currently walmart, has the iPhone 5 on sale for $127 but the sale goes off before my upgrade which is on 1/23/12. Back in October one vzw sales Rep told me j could transfer the other persons upgrade to my line to get an iPhone 5. But last night on the vzw support twitter someone told me that the iPhone 5 wasn't eligible for early upgrades therefor I couldn't use the other lines upgrade, that I could only use mine on 1/23? Does anybody know which is right?     Also could I keep my unlimited data if I was to transfer her upgrade? I know I couldn't if I used mine.

    Yes if you transfer her upgrade you can A) get the iphone and B) keep your unlimited data and because your coming from a blackberry to iphone i advised doing backup assistance on your blackberry before the transfer but other than that youll have no problem with the activation just make sure that if you get it from walmart that you call to activate it otherwise they will activate it on the wrong line and cause all sorts of problems

  • Question on using another family members upgrade

    Okay, so I plan to pre-order the iPhone 4 on the 3rd, but I am not eligible for an upgrade yet. However, my uncle is eligible and has said that I can use his upgrade. When I order the iPhone 4 using his line, how exactly do I then activate it for my line? Please note that he lives in a different state right now, so I won't have his phone available to me during this process. is his phone needed at all?

    During the preorder for the iphone you will not be able to select " Alternate Upgrade". The functionality of the alternate upgrade will become available online at a later date. To process the upgrade online for the iPhone, you will have to select the line that is eligible for the upgrade. Once you receive the device and activate it you may then swap the ESN to the line of your choice. To swap the ESN to your device contact our customer service team.
    View the frequently asked questions for more information on the iphone http://support.vzw.com/faqs/iphone/iphone_faq.html

  • Using a Family Members upgrade

    Ok so i know this has been asked before and I think I get the gist of it. I currently have the Dinc and am giving it to my bro for his upgrade. My Dinc has insurance and unlimited data. I know I will have to activate it on his line before mine. My question is if I choose to add insurance (and of course the data plan) to his line, will the phones both still have valid insurance even though they switched lines?

    allisonevans wrote:
    Hello,
    In the past I have used a family members upgrade to get a phone and it was fine. Are they still allowing this with the iphone? My dad had to use my upgrade a few months ago because he lost his phone and I was the only one with an upgrade. 
    Thanks!
    not at this time, you have to work around it
    see other posts in this forum and the upgrade forum

  • Upgrading via another family members upgrade

    Sorry if this was already asked/answered... just need clarification.
    I am not eligibile for an upgrade until July.... however another line on our family plan is.  Couldn't we go through the normal upgrade process, for the line that is due, on the 3rd.. i.e. order the iphone on that number... but when it comes, activate the iphone on my number and not the other?
    Can I do that?
    If I did do that... would my upgrade on 7/11 be changed then?

    mattparmely wrote:
    From another thread that is still on this page. Just saw this.
    During the preorder for the iphone you will not have to select " Alternate Upgrade". You will have to select the line that is eligible for the upgrade. During the upgrade process you will have to select the data package that fits your needs. Once you receive the device and activate it you may then swap the ESN to the line of your choice. To swap the ESN to your device contact our customer service team. View the frequently asked questions for more information on the iphone http://support.vzw.com/faqs/iphone/iphone_faq.html
    Morgan
    Verizon Wireless
    Area Operation
    Do you know if the phone that had the upgrade is needed during this process? I will be using my dad's upgrade, but he is going to be gone all of next month so his phone won't be available to me. He'd kill me if all of a sudden his phone wasn't working anymore when he's out of town!

  • Can I use a family members upgrade on another line?

    So my mother currently has an upgrade on her line but doesn't intend to use it. I however do not have an upgrade until January but need to get a new phone. Instead of using the insurance and paying $150 for a replacement iPhone 4, I'd much rather just spend $199 for an iPhone 5...obviously. Is it possible for my mother to order an iPhone 5 on her account, and then activate it on my line so that I can use it?
    I think I've heard that Verizon won't let you do this unless the new phone has been active on the original account for like 3 months, but that seems stupid to me. Why do they care who gets the phone?
    Any info would be appreciated. Thanks.

    Yes you can do that. What you would have to do (if you have a consumer account, not a business account) is first activate the phone on her line, deactivate the phone and then reactivate it on your line. As long as you are with the primary account owner, you can head to the Verizon store and they will do everything for you. It get's a little tricky if you try to go without the person who is the Account Owner (i've had problems in the past). But you can absolutely upgrade her line and then activate the phone for yours. They just can't transfer the upgrade since the phone is pre-ordered.

  • Picking up iphone at Apple store feb 10th- but bought it using a family members upgrade! help!

    Apple said they won't activate it for me when I pick it up tomorrow because only verizon can handle situations like this-where I am taking someone elses upgrade- what do I do!

    This a condensed version:
    Power off the original device on the upgraded line, your old phone and the iPhone.
    Activate the iPhone on the line it was originally purchased.
    Take the iPhone off of the line by putting the original phone back on to the account.
    Put the iPhone on the line you want it to be on.  Reset the iPhone and then plug it into computer with iTunes and allow the activation.  If the iPhone has been activated on one one and needs to be switched, you must reset the phone or the process will not work.
    Call technical support, tell them that you want to take the device off of one line and put it onto another and they can help you with it.  Be patient and follow their instruction and should be a painless process for you

  • Using a Family Members Upgrade, Question on the Process

    I plan to pre-order the phone on my brother's line since he is eligible, he's away at college though. When I swap the ESN's or whatever, will I need any info from him or need him to get involved at all? Or can I just do it all myself?
    Also, my brother doesn't have a data plan..so how will that work?

    When you are on my verizon click transfer upgrade on your brothers line to yours...you have to have account acess though.  Do you have a data plan?  iAll that matters.  If not just purchase it on check out.  They will ask.

  • IPhone5 Preorder Family Members Upgrade

    Hi all,
    As everyone knows the iPhone 5 is now available for pre-order, only problem is I have one more year till I can upgrade for the price of $200 with my carrier AT&T.  However, a family member of mine has an upgrade and said I could use theirs, so that is the route I am considering.
    So my question is...
    Could I order a new phone online, imputing their number as the phone to be upgraded and when it arrives just put my sim card in it?? Will it work like that or do I have to go to an AT&T retail store and do it?
    Any help will be great, Thanks
    M

    allisonevans wrote:
    Hello,
    In the past I have used a family members upgrade to get a phone and it was fine. Are they still allowing this with the iphone? My dad had to use my upgrade a few months ago because he lost his phone and I was the only one with an upgrade. 
    Thanks!
    not at this time, you have to work around it
    see other posts in this forum and the upgrade forum

  • Can I not use a family members credit card to buy a new phone?

    I'm looking to upgrade to a new phone, but due to limits on my own debit card, I would like to use a family members credit card but it seems I'm unable to do so. Is there a way around that? 

    rooster208, what issues are you having with making the purchase? What error message are you receiving? The card has to have a Visa or Mastercard Logo. We do allow this type of transaction.  Here is a link below for information regarding our payments for the bill or purchases. 
    http://support.verizonwireless.com/faqs/My%20Verizon/payments.html
    Please let us know what specific issues are occurring with the purchase so that we can assist you. 

  • How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

    How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

    Hey tyjox,
    Thanks for the question. After reviewing your post, it sounds like you need to deactivate Find My iPhone on a device that does not work. You will need to work with the family member of the account the iPhone is registered with. I would recommend that you use this article to help you resolve or isolate the issue.
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/PH2702
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts

    I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts

    Welcome to the Apple Community.
    You could simply set each device to only use a single telephone number (settings > messages > send & receive, but this isn't really an ideal solution since the other person can always change their settings and see your messages and send messages that appear as if they are from you. There is only one real solution and that's to have your own accounts.

  • How can I prevent my texts showing on another family members iPhone?

    How can I prevent my texts showing on another family members iPhone?

    Stop using the same apple ID for iMessage on both phones.
    Your question has already been asked and answered many many times. Search before posting please.

  • My iphone sms messages are also received by another family members iphone also?

    Another family members iphone receives any sms messages sent to my iphone, different numbers. Why is this occuring and how do I remedy the situation

    Is you other family member using your Apple ID? In Settings > Messages > Recieved At > Uncheck the other family members phone number. I suggest you do this on their device as well.

  • I want to share iBooks with another family members iPad without purchasing twice. Devices are synced to two different computers.please advise.....

    I want to share iBooks between mine and another family members iPad without purchasing the books twice. Is this possible?

    If you have the same AppleID then just download on the second iPad by going to Purchases in the Bookstore.
    If you are not using the same ID then you have to purchase again.

Maybe you are looking for

  • Regarding datasource in weblogic server

    Hi All, while creating datasource i am getting the following error An error occurred during activation of changes, please see the log for details. weblogic.application.ModuleException: weblogic.common.ResourceException: Could not create pool connecti

  • Firefox 11 freezes and is lagging after few minutes. Youtube Videos are laggy while the sound is normal. Can you help me to solve this problem?

    If I restart my browser everthing works just fine for at least 5 minutes. When I watch several youtube videos, the lag comes back and the video starts to freeze aboud every second for just a faction of a second. The sound is stil played properly it o

  • HT1547 what does no good banks mean?

    hello. I have a macbook pro that when i turn it on it beeps 3 times then p. i know that this means no good banks, but what does that mean? is the RAM faulty?? It is second hand, but i got it from a trusted referbisher. I cant remember if he put new R

  • How can you share a library across several modules

    We have a flex app that is comprised of several modules. We have a library that needs to be used across many of those modules. Is there a way to only have one single copy of the library that all modules can share?  Or are we forced to put a copy of t

  • Best screen protectors

    I want to keep my Ipod looking new so i got a case. Its big and bulky nad i dont like it. i was looking at thin see-through protectors like www.trendygeek.com Its pretty nice but the problem is that it doesnt work with the Ipod photo because the scre