Using apple iphone 5, i observe today that display shows yellow border when i choose option in setting as erase all content and setting, iphone goes in to starting mode, i want to know is there any problem to display, plz give me feed back urgently
using apple iphone 5, i observe today that display shows yellow border when i choose option in setting as erase all content and setting, iphone goes in to starting mode, i want to know is there any problem to display, plz give me feed back urgently
I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.
Similar Messages
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I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad and tried again with no success. Any help would be appreciated
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
HT4623 erase all content and settings iphone stuck on apple logo
erase all content and settings iphone stuck on apple logo
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
I did Erase my iphone Erase all content and setting since 4 hours and still it is loading ??????
what can i do ???????????????
i am using iphone 4Hi soulhaib elroumi,
If you haven't already done so, does restarting or resetting the iPhone help the issue?
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, you may want to restore your iPhone in recovery mode using a computer with iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!
I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c -
when i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, its been 12hrs since like that. i tried force restart by clicking the home and sleep/wake button, and still same issue.
I believe with the 3G and the older iOS, erase all content and settings acts differently than the newer iOS. You can use this support document http://support.apple.com/kb/HT1808 to place the phone in recovery mode and restore it.
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I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7
See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone. -
Cannot erase all content and setting on iphone 4s
i tried to erase my all content and setting on my iphone 4s but it turn out into a blank screen with loading icon for over 10hours. i tried many ways andaince i cant connect my iphone to itunes, i dont know what else to do. please help me
iOS: Unable to update or restore
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I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks
Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I wish to erase all the content and setting on my iPhone but it is asking for a restriction code, how/where do I get this?
You get it from the person who owns the phone.
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I have read things that can help me such as this:
wjosten
This solved my questionRe: Spinning wheel after 'Erase All...'
Jul 8, 2011 1:44 AM (in response to khosra)
Something has gone wrong, on a 3GS, the erase of all content setting should take but a minute or two.
You will have to force the phone into recovery mode:
Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select NEW.
and when I try to put it to iTunes it give me a message saying" The iPhone software update server could not be contacted." PLEASE HELP. I just got this iPhone 4.
and also when I try to updated it like a month ago it won't work.Sorry, you said I need to take it to the Apple Store to help me with the iPhone before I posted that. What do they mean:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server. -
can anyone help me
Hi soulhaib elroumi,
If you haven't already done so, does restarting or resetting the iPhone help the issue?
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, you may want to restore your iPhone in recovery mode using a computer with iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I erase all content and setting on my IPAD 1 and now I can not get any AT
Help
I erased all the content and setting on my ipad and I can not get At&t and WIFI working.. It says no service
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Giving iPhone 4 to family member, already erased all content and settings
I am giving my iPhone 4 (Verizon) to my younger brother who is in college b/c I picked up a iPhone 5 (Verizon) yesterday. I have already erased all content and setting via the reset. I have also went to the apple page to unregister the device under my apple id and phone number. Now I have heard horror stories of people selling their iPhones and for some reason the person who they sold it to will get the sellers iMessages. Has anyone experienced this before with selling Verizon CDMA phone?
That's a great question, Vell! I can understand why this is important to you! I can confirm that you have taken all the necessary steps to ensure that your brother does not receive your iMessages. I have also provided you with a great link that should soothe any lingering concerns...http://support.apple.com/kb/ht4627 Have a great day!
ChaunceyM_VZW
Follow us on twitter @VZWSupport -
I make reset the iPhone 3 , impress the erase all content and setting . I wait 12 hours already I don't got the screen come up only I saw is apple icon only . How I have to be get back my home screen
Did you have modified software installed before you tried to reset the phone? If yes, jailbreaking the device has made it useless.
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