Using apps, send/recie​ve emails when out and about

details:
8520 curve
virgin mobile
v4.6.1.314 (platform 4.2.0.135)
Hi.
I'm new to the blackberry and when i signed up to virgin i was offered unlimited internet an free email.
why is it that ican only send and recieve emails when i'm connected to my wifi at home?
also none of my apps work when i'm out and about.
is this normal?
 i would just use my laptop if i was at home so what is the point in that???
thanks for any advice.

Hi and Welcome to the Forums!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your carrier for formal assistance...you are paying for a service that they are not delivering to you...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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