Using both ICWeb Client and ICWin Client

Hello,
Is it possible to use for normal Call Center agent's work ICWin Client and for manager of Call Center ICWeb Client's "Manager Dashboard"?
I mean do both interfaces work on same data from CRM?
I want to enable to the manager of Call Center some real time statistics of his unit's work.
Regards
Radek

Hello!
Technically it is possible, the only restriction is you cannot logon to the ICI at both systems at the same time.
BUT: I don't recommend it. It would be to double the work, the maintenance and the envinronments. You should have to do developments from both sides, since the architecture is quite different. My advice is not to do it.
Regards
Joaquin

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