Using Cisco Connect

I am trying to change the password on my Guest Account but am having no luck. I do not have a key and when I click on the Cisco Connect icon it tells me ....
"The router password or wireless settings have been changed using advanced settings. This applies the changes directly to the router and you can no longer use Cisco Connect."
Inserting the set up CD get me nowhere as it thinks the router was set up on another PC. Not the case. So, what do I need to do to move forward? Is there a logical reason as to why this activity is not part of the router interface? Is there a plan to change this debacle?

Found out that I must reset the router and start from scratch to get into guest account settings. I just can't believe Cisco would set up a product this way. Oh well. You pays your money and takes your chance......

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Not allowed to use Cisco Connect anymore. Help?

I recently changed my wireless password, in the advanced settings, to not match my router password. Now that I try to use Cisco Connect, it says that I can not because I changed the a password in the advanced settings. Is there anything i can do to undo this change?

If you change the password of the router or wireless network using the setup page of the router then Cisco connect software will stop working. You can change the router password to match with Wireless network password.
Open the setup page of the router. Go to Administration tab and change the router password.
See if that makes Cisco connect to work. If not then I think you will need to reset the router and reconfigure it.

Can I use Cisco Connect if I change the default router IP address?

I am adding my E3000 into an existing network behind a SonicWall firewall. I am using an address scheme of 192.168.168.xxx When I change the router address to 192.168.168.10 and disable DHCP in Cisco Connect, I am left with only being able to access the router through the web interface. This seems pretty lame; I've read other threads on Web vs. Cisco Connect. Is there a quick fix that will allow Cisco Connect to still find the router after I've made (just) these two changes?
--David C

Yes you still will be able to use the Cisco Connect software if you have changed the Routers IP address, But if you change the Router password of Wireless Security then you wont be able to use Cisco Connect software.

Remove guest access without using 'cisco connect'

Hi all,
I just installed a new Linksys E3000 and was able to use "Cisco Connect" up until I decided to forgo the "Wi-Fi Protected Setup" and use manual settings.
Well, after having done this, I can no longer use Cisco connect, and I really want to get rid of the additional "-guest" network which seems to be tagged onto my main network. Is there anywhere via the browser-based admin that I can get rid of the guest access feature? If there is, I can't seem to find it.
I tried switching back to the "Wi-Fi Protected Setup" feature so I could go back to using connect, however it no longer seems to see my router when I try to connect to it, so this is no longer an option for me. I'd really like to avoid reinstalling the router all over again.
thanks for any info.

If you have configured your Router using the Cisco Connect software, then you it secure your wireless network with an password. If you have any firewall and antivurs software on your router then it will protect your computers against worms.
To use the FTP feature of your router you need to enable ftp login on your router, which you will find under the storage tab of your router.

Manually managing E3000 / not using cisco connect software

ok now i have totally by pass the cisco connect software, and manually managing my e3000 / updating the firmware manually and i have the ssid disabled due to people trying to connect to our router all the time and our router is password protected (wpa/aes) i need to know if manually managing the network is a good idea or not i've manage other linksys routers in the network page, i am finally able to connect and i get my full download speed 10MB/Second now before i was getting 5MB/second and upload speed is at a good 1MB/second before i was getting 0.3MB/second are these good speeds or what i dont know i've also ran a few test - both the hdtv & xbox on at the same time running the same item (netflix's ) both at the same speed

For better wireless connection, use WPA2 with AES security.
I think disabling the SSID broadcast will make any difference.
You can also try changing the advanced wireless settings on the router.
Connect the computer to the router with the Ethernet cable. Open the setup page of the router and go to Wireless tab. Click on Advanced wireless settings sub tab. Change the Beacon interval to 75, RTS and Fragmentation threshold to 2304. Save the settings.
Click on Setup tab and change the MTU size to 1365.Save the settings and power cycle the router.
Now observer the wireless connection and see if that makes any difference.
Also make sure that your router is running on latest firmware.

Using Cisco Connect with 2 different Routers

I have the linkys n300 E1200 at my office and the Linksys E1000 at my home. How do i configure Cisco Connect to work with both of these routers so i don't have any connectivity issues?

You can only have one Cisco Connect software installed on your computer. What are your challenges with the Linksys routers? Are you experiencing slow connection? Or intermittent connection? Does it occur on both routers? Since the two routers are on two different locations, we need to properly isolate this matter to know what is really causing it.
Updating the router's firmware will help in resolving connectivity difficulties. If the wireless connection drops, you can also try adjusting the wireless channels of the router. I am using channel 9 for my EA4500 router. Make sure as well that the router is being placed on a higher location or less interference area.
Share more details about this matter. Community users are here to help.
Help, learn and share

Using Cisco Connect with several E1000 routeres

I have two E1000 routeres, one at home and one at the office, and I have installed the Cisco Connect (CC) software on my laptop, and used it to congifure both devices with.
The first time I tried to connect CC to the router at the office, it removed the settings from my home router, and accessed the E1000 ok and I could configure it without any problems via CC.
But when I now tries to use CC to configure my home router via CC, it keeps complaining about me not beeing connected to the right router, and CC won't allow me to connect to my home router eventhough I type in the correct password etc.
Does anybody know of a trick to use the same CC for configuring multiple E1000's ? Or how to get CC to "forget" its settings and connect to a new E1000 router?
Thanks.

So the concern that you said is the configuration of the Router ( E1000 ) at home.. So could please inform us the name of the ISP( Internet Service Provider )... So it all depends upon the ISP( Internet Service Provider ) setup...
If you want to configure the router with the help of the CD so for that you need to uninstall the existing Cisco Connect Software from the computer...
Reset the Router and power cycle the network...
Make the following connectivity Modem ----> Router -----> Computer... Then install the Cisco Connect Software... It will help you in configuring the Router...

E3000 FTP access question/using Cisco connect after router setup

I have two questions about my E3000 router.
1. If I have already set up my router using the default web address, if I use the Cisco connect software, do I gain any benefit or am I opening up a can of worms? I would like to change my server name and default admin user name stuff, but I don't want to screw with any settings I have. I will be updating my firmware in a day or so, so should I use the software then, or just go about it the way I have already?
2. I have enables FTP access for my USB drive, but I am unsure how to access it from a remote computer. I know using ftp://xxx.xxx.x.x gets me to my Index while connected to my network, but how do I access this off my network? I want to give our parents and family access to pictures, but I''m not sure of the exact address to use. I have looked in the set-up manual, and searched Google and this site, and have found nothing.
Thank you in advance for your help!
Dan

If you have configured your Router using the Cisco Connect software, then you it secure your wireless network with an password. If you have any firewall and antivurs software on your router then it will protect your computers against worms.
To use the FTP feature of your router you need to enable ftp login on your router, which you will find under the storage tab of your router.

Can Cisco connect be used for small business web filtering?

I am searching for a web filtering solution for our small church. The core requirement is to use a hardware-based solution to filter all internet traffic. Our current wiring looks like this: [ISP router] --> [switch] --> [Open Mesh wireless access points]. Can I connect a Linksys EA2700/3500/4500/6500 between the [ISP router] and the [Switch], disable the Linksys wireless, and use Cisco Connect to filter all the internet traffic?
More info: We will only have a handful of wired/wireless devices which we have control over. We expect most of the rest of the traffic to be generally outside our control via personally owned devices connecting thru the public wifi. Therefore any solution which requires installation of software on individual devices will not work.
(If there are other threads on this topic I'd be more than happy to read them, I just couldn't find any.)
Thanks!!

Hey
check this article:
http://www.oracle.com/technology/pub/articles/cunningham-database-xe.html
Regards

E3000 Router without Cisco Connect

I just setup my new E3000 which in general is working great. Being a Cisco geek at work, my first step was to connect via http and toss the Cisco Connect CD to the side. After getting the basics setup to mimic my old Cisco 871W, I started to look into some of the whiz bang features on teh E3000.
The first one that I wanted to take advantage of was having a different SSID for the 5GHz band from the 2.4GHz band. In the web interface this seemed simple to do, but although the SSID was showing up on my laptop I was unable to connect to it. As soon as I made the SSIDs the same, my laptop connected to the 5GHz side or 2.4GHz just fine. Is there some magic to getting this setup?
The other feature I wanted to setup was the Guest access. Unfortunately it looks like this feature is hidden unless you use Cisco Connect and if you don't use 192.168.1.1 for your router Cisco Connect can't see it. Am I missing something somewhere?
Thanks,
Ben Story
CCNA, CCNA Wireless, CCDA, CCSP
Ben Story
CCNA, CCNA Wireless, CCDA, CCSP

I initially had a different SSID for the 5GHz band and was able to connect my Wireless-N bridge to it without any problems. However, hours later, both the 2.4 and 5 GHz bands flaked out, and now I can't get anything to connect to them. The wired portion of my router works fine. I'll be doing a firmware reinstall and 30/30/30 hard reset tomorrow. I assume it might be an issue with the firmware being 1.0. if it's not, it's being returned for another unit.
As for guest access, yes, you can only adjust it through Cisco Connect. There is no web UI option for it. If you change the password of your router, its default IP, and possibly its name, Cisco Connect will not work.
Cisco really screwed up this release. Hopefully the next firmware release will fix all of this.

Cisco Connect will not open

I clicked on CISCO CONNECT in my programs and all I get is the popup window and "please wait" in the center. It's been awhile and it won't connect.
Is there something I need to do or something I can do to get this to connect?
Thanks for your help..this community board is very informative!

[email protected]
Are you pertaining to the Cisco Connect Guest Password? What is your router model? If you set up your router using Cisco Connect, you can find it there.
If you are pertaining to the password you use to access the routers web admin, default is to leave username blank and type admin as the password. If you initially set it up, the only way to recover it is to reset the router.
If you are pertaining to the Security password, one that you use to connect iphones, laptops etc wirelessly to your router, just login to the routers Web interface and you can find it there. Type 192.168.1.1 on your browsers address field.
The Search Function is your friend.... and Google too.
How to Secure your Network
How to Upgrade Routers Firmware
Setting-Up a Router with DSL Internet Service
Setting-Up a Router with Cable Internet Service
How to Hard Reset or 30/30/30 your Router

Cisco connect software wants to match the admin password to cisco connect password?

As much as possible i want only one SSID for my router, so i dont want to have another SSID for guest. To protect my router
settings I need to have a different admin password from those of passphrase (i.e. wifi password).
Why is it that cisco connect software wants to match the admin password to cisco connect password?
The cisco connect password is the same as the passphrase. I think its unsafe to have similar passes for both admin password
and passphrase.
Is there any way that cisco connect software would work under different admin password & passphrase?

From what I can tell, the router is set up so that it broadcasts two seperate SSID's with two unique passwords. If you logon to the SSID-Guest network, you are not allowed any kind of Admin access to the router. If you attempt to use the Cisco Connect software, you'll eventually get an error saying that it could not find a network (unless there is an unconfigured router running factory defaults in range). I verified this using a Cisco Linksys E4200 and a few laptops.
So long as you utilize the guest network properly, you should be able to maintain security on your network and use Cisco Connect. Obviously this isn't ideal for most commercial use, but then again I don't know why you would want to use this software on that scale.
If you are trying to keep one SSID for the network, I think you're going to have to use the web based service and do a little manual configuration.
TLDR: Seta different password for the guest network and never give out the primary network password. Guests don't have admin access, even while using Cisco Connect so long as they are connected to the -Guest SSID.

E1000 won't connect to Cisco Connect or the Web based set up

My router is working fine but I cannot connect to Cisco Connect or the web based advanced features now. I know I broke the cardinal rule by using advanced set up so that explains why Cisco connect won't work. But I can't figure out why I can't connect to the advanced web based utility now. Who made the decision to put some features in cisco connect but not include those features in advanced settings? And then if you use advanced settings cisco connect no longer works. This is such a turn off I'm actually thinking about returning the thing to Best Buy. That's like saying "if you open the hood of your car and touch anything parts of your car will no longer function". I call support and they repeat what they read on paper "reset the router and start over and don't use advanced settings". What a pain in the &^%$.

I've reinstalled the router again and just switched the ssid and password where it was before so all the devices in our home can connect. I first shut down the guest account using Cisco Connect (which is the only place you can control the guest account) and now I just use the advanced settings. So of course Cisco connect no longer works. I've got a strong signal all over our home. No disconnection issues at all. But this software design that puts some features in one part and other features in advanced and then shuts down cisco connect if you use advanced is insane. If I knew cisco was planning a firmware upgrade to give the advanced mode everything cisco connect has and more then I'd keep this thing. For the life of me I cannot understand why any software engineer would come up with such a design as this. And quite honestly I tried to play by their goofy rules of not using advanced settings and cisco connect died after about 4 uses. Never would connect again. Just said call support (in India) and after telling your life's story to someone simply being told to hit the reset button, power off and start the process all over again. If anyone at Cisco reads this stuff I think I have a legitimate complaint. Why on earth would you put features in Cisco Connect that aren't in advanced and why would you stop running Cisco connect just because I hard coded some mac addresses in advanced mode? I would love to know the logic behine such a crazy implementation of software.

Cisco Connect Express - Wont Connect

Sp I DL'ed the Cisco Connect Express app to my Android phone and have tried and tried to connect to my E4200 v2 router, but it won't connect. My wireless radio is connected to the E4200 v2 with WPA2, but nothing I do will make it work. Any suggestions??

You can follow the steps below.
* Make sure the channel is not set to auto.
* Power off your android device, then power on again.
* Disable then re-enable the Wifi feature of your device.
* Try to connect again using Cisco Connect Express.

Remove device from Cisco Connect?

Help! I want to REMOVE a device from Cisco Connect and do not see how to do it.

I have a Linksys E3000 router and using Cisco Connect. When I go to Parental controls I see network device a few times but I do not know what theyu are. Is there a way to remove device from there or is there a way to find what the mac address is of the device and then is there a way to rename it???

Using Cisco Connect

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