Using comments toolbar

I cannot underline or highlight my pdf's. I have Windows 7 and Acrobat 9 Pro free trial.

I am having a similar problem.  The users of Reader who receive my pdf documents cannot use the comment and markup tools.  I have Acrobat Standard 9.1.2 installed in Windows.  There are various versions of Reader installed through the company, but none earlier than version 7.   The autogenerated text that prints with the emails generated reads as follows:
You are invited to review the document: Intake Fax.pdf. You can use Adobe Acrobat 6 or later to review this document.
Click the attachment to open it in Acrobat, and make your comments using Comment & Markup tools. When you are finished, click "Send Comments" to return your comments to the author.
I had read that creating the document in Word could be the source of the problem, but I have tried creating the document from Notepad and had the same issues.  I currently have a pdf created in Acrobat out to a collegue but I don't have the response from him yet.
I also read something about the pdf being saved in one of the ISO formats that prohibits the file from being changed in any way.  This doesn't appear to be the case either since my settings state that pdf's created are "regular".
I don't have a clue why this is not working and I would think that Adobe would be on top of this since the ability to share and review documents was one of the primary selling features.  I'm sure I am not the only one who thinks this way.

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