Using CS5: CR2 Files from my new Canon Rebel T4i won't open, but CR2 from Rebel XSi will?
I can't find the correct RAW plug-in for use with Photoshop CS5 on my iMac running OSX 10.8.2. I've downloaded several version but no luck so far.
RAW and CS5 worked perfectly together when images came from my Rebel XSi, but won't open now when they come from my new Rebel T4i??? Chating with Tec Support and searching the database he recommended was fruitless. Any ideas anyone???
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
You need to upgrade to CS6 and ACR 7.1 at least....
Mylenium
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New Canon Rebel XSI, and Aperture won't read the .CS2 files properly??
Hello all,
I have read through the posts but didn't fine one that answered my question. I just bought a Canon XSI and tried to upload my RAW files to Aperture, and first it showed the "unsupported image format" red screen. After messing around I could get it to see the images, but they were the size of thumbnails. It will read the JPG files fine. The Aperture site says that the CR2 files should work. I also tried deleting the rawfile in the system folder and re-ran the installer for 2.1 update, didn't change a thing. My Aperture version is 2.1.1. Any ideas?
Thanks,
JohnLucked out and figured out the real problem thanks to Mark Olson's blog:
http://markolson.ca/2008/07/17/canon-eos-450d-rebel-xsi-cr2-raw-on-mac/
It turns out that the problem was related to RAW+JPG. Mac does not import the RAW files properly and I should have suspected this being the problem when I noticed the RAW file size was way too small (exact same size as the JPG file).
Luckily I had not deleted the files from my memory card so I was able to go back and import the RAW images again. Now at this point I'm going to ask Steve to cover his eyes because I had to use Vista to download the files!
All seems ok now. -
I saved a spreadsheet a few days ago and now Numbers won't open it saying I need to update my version. I only use the icon on my dock to access Numbers and I didn't update anything. I also restarted my computer. This happens around every 6 months and then goes away after several restarts. I am tired of this game....Apple fix yourself and let me open old versions.....
Have you made sure you are trying to open the document with the latest version of Numbers? You likely have both versions on your computer, the new version in your main Applications folder and the old version in a subfolder named iWork '09 or similar.
Any icons you had on your Dock before the upgrade still point to the old version, unless you took steps to change that. Find the new version in Applications and drag it to the Dock so you have an icon pointing to the version you want.
The icons are similar, four bars for Numbers 3.x , three bars for Numbers 2.x.
SG -
CR2 files from Canon Rebel XSi won't open in CS2
Ok, so I have a powerbook G4 with Tiger Mac OS X and CS2 student version. I am basically computer illiterate so feel free to state the obvious here.
I bought a new Canon Rebel XSi and have been shooting raw CR2 files. I have done this in the past with a Canon EOS 1D Mark II and never had a problem... now the error window pops up saying my file is unrecognizable. I did the only things I know how to do which was to check for updates and verify permissions in disc utility - this did not help.
Still thinking it was my computer or the software I backed everything up and wiped the hard drive clean by erasing and reinstalling the original discs and then reloading CS2 and again doing all of the updates - this did not help.
I have spent 3 days reading in these forums and trying to clear caches and download DNG's (by the directions into the right library) and still it does not work. I even downloaded trial versions of CS3 and CS4.
Now I'm sure my computer is a downloaded mess and I still have no access to my raw files!
Please Please Please help me!You're welcome, Nikki.
<br />
<br />>what do you do with the paper with a hard drive icon on it when you download something?
<br />
<br /> I assume you mean the
<i>disc image file</i> with a ".dmg" extension.
<br />
<br /> Personally I keep any such disc image file if its contents prove successful and discard it when a new version comes along that also proves to work OK. Otherwise, I delete them right away. It's your choice. I prefer to have the dmg file around in case I have to install its contents again for whatever reason without having to download it again.
<br />
<br /> That being said, I don't keep anything on my desktop,
<b>ever</b>. I download everything to a "Downloads" folder inside my Documents folder.
<br />
<br /> Here's what my desktop looks like all the time:
<br />
<br />c
<a href="http://www.pixentral.com/show.php?picture=1ZQIZTgWF1p8WGN7XZXagCudsu4SWI1" /></a>
<img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1ZQIZTgWF1p8WGN7XZXagCudsu4SWI1_thumb.jpg" border="0" />
<br />c Click on the thumbnail, then scroll horizontally. It's a very wide screenshot across two side-by-side monitors. -
Updated to latest ACR 6.6 but still can't open CR2 files from Canon Rebel XSi
I updated to latest version of Adobe Camera Raw 6.6 but still can't seem to open my CR2 files in Photoshop. Can't open them in Lightroom either, no preview in Bridge or OS.
I'm running OS 10.7.2 and Photshop 12.1 x 64 which is CS5.1 I suppose.
I've downloaded Canon's EOS utility hoping that would somehow do something as well but nothing.
The images were shot on Canon Rebel XSi which is certainly supported by the newest version of ACR. So I have no clue as to what's happening... I previously downloaded these images onto my old laptop about a year ago and everything was fine, however now I'm not even getting a preview in OS. Do I have to revert to an older version of ACR (perhaps the same one I used originally?) to open these files again? These files have been stored on a hard drive, so I'm not downloading them directly from the camera-again, this probably has nothing to do with it but not sure what to do. A lot of the posts I've seen recommend downloading the latest version of ACR to fix the issue, but again I've done that and as a matter of fact the camera (Rebel XSi) has been supported for some time now...
In OS, when the image is selected no preview:
Lightroom error:
Bridge, no preview:
Photoshop error:
Ideas, suggestions?
66 views on this discussion so far and no replies...
Please help.
Thanks in advance,
ArthurSomething appears to be wrong with your files.
Are most of your images approx. 3.7 MB?
This is very small for a 12 MP image.
If you go back to the original file on your laptop, what is the file size?
Also the fact that the Mac OS is not showing the preview is unusual.
Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
Is the OS showing the previews on your old laptop?
Also compare the file sizes between old and new computer.
Have you tried repairing your permissions?
Try Disk Utility in your Macs Applications - Utilities - Disk Utility to see if this helps.
Good Luck! -
Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.
In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it. -
I have photoshop cs5 installed on desktop...got new Canon rebel T5i camera...cannot open RAW images...updated and installed plug-in...still not working...help please.
In any event, that camera was first supported by ACR version 7.4 which needs at least CS6 to run. Naturally, all later versions support it too.
Your choice is either to upgrade your Photoshop, or to look for, download, install, launch and run the free, stand-alone Adobe DNG Converter 8.6 on each folder containing your raw Canon files to convert them first to raw DNGs that you can open in CS5.
In no case does an Adobe application belong "on your desktop". The default install location should always be respected and left alone. -
Canon Rebel XSi and OSX - How to copy files from camera?
How do I copy the files from my Canon Rebel XSi to my Mac? I can "import them into iPhoto but is there a simple copy/paste option such as the camera appearing within the Finder?
On Vista it comes up as a Camera device within Windows Explorer.
Cheers
RexYou might not be able to mount the Canon on the desktop unless it has a setting in the camera menu to switch it to USB Mass Storage mode. Many camera brands can do this, but many Canon models cannot.
It's still pretty easy to get images off it, though. In addition to iPhoto, you can use Apple Image Capture to select and download images to any folder, or any other software that supports the XSi like Canon EOS Utility (included) or Adobe Bridge/Photoshop/Camera Raw. If the XSi doesn't turn up in those apps, make sure you've got the latest versions.
I don't have the XSi, I have an older model, but according to reviews, the XSi still doesn't have USB Mass Storage support. Without that support I don't think it's going to show up on a Mac desktop.
You may be seeing it show up for drag-and-drop on a Windows Vista desktop, but the link above says that drag-and-drop in Windows only supports JPEG files, not RAW files. Are you getting just JPEG files on the Windows desktop? If so, and if you intend to use the superior RAW format, then basically you don't have drag-and-drop on Mac or Windows, if the review is correct. -
Using the desktop slideshow, I have added a file from dropbox for the slideshow. If I delete the dropbox file, does that delete the file from the list on the slideshow? Do I need to leave the file on the computer itself rather than in the dropbox and then delete it from the dropbox?
If you are going to delete the file from Dropbox, you will need the file on your computer.
You will probably need to put the file in Library/Screen Savers -
I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them. Any ideas?
As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
Good sound file, with volume maxed out. No need to change anything.
The same song clipped - no chance to repair. -
Camera RAW does NOT yet support raw files for the new Canon Sureshot S95
Camera RAW does NOT yet support raw files for the new
Canon Sureshot S95.
Adobe, please can you provide an update asapHello!
I think that you need to be patient.
There has not been any release of Camera Raw since the release of the camera.
I recommend to try the next version once it will be released, as there might be preliminary support (and therefore not listed).
Usually, Adobe is amongs the firsts to support a new camera.
Even though the Camera Raw team is fielded with wonderful coders, I do not think that they do have a time machine to allow support before they have their hands on a camera -
When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up. Do I need this software? Can I just download the pictures to my Mac without using the Canon software?
When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up
You need to contact Canon - or read the software specs - it sounds like the software you got form them is not supported by your computer
Do I need this software?
Probably not - exactly what about it do you want?
Can I just download the pictures to my Mac without using the Canon software?
Probably - if you are shooting JPEG - launch iPhoto and in the iPhoto preferences set action when a camera is connected to launch iPhoto and connect your camera - iPhoto should launch and you should be able to import
Some cameras need to be set to mass storage mode - read your camera manual for details and procedures
If you are using RAW then your camera needs to be on this list and you need the versions of software noted - http://support.apple.com/kb/HT4757 - for older OS versions you can use google to find the list of supported cameras
LN -
How can I use mp4 audio files from my iTunes library in an Elements 10 slide show?
How can I use mp4 audio files from my iTunes library in an Elements 10 slide show?
AAC is Advanced Audio Coding. Basically it's a format that sounds better than MP3 but doesn't take up as much space as a lossless format (like you'd have on a CD). More than likely you've had that encoding turned on when you ripped your music into itunes (it's the default encoder). Therefore your LG phone won't play them.
You need to turn off the AAC format by going to the iTunes menu, Preferences, General (at the top), then clicking the "Import Preferences" button. Change the AAC Encoder to MP3 Encoder. After that you'll have to make MP3 copies of your songs by right clicking them and selecting "Create MP3 Version." You'll get a copy of the song that should transfer to your SD card and have MP3 encoding. Hopefully your phone will play that. -
Lightroom 1.4.1 won't read RAW or RAW+JPEG from Canon Rebel Xsi
I use Windows. I started with LIghtroom 1. Technical support said Lightroom 1.4.1 update would let allow me to import RAW and RAW+JPEG files from Canon Rebel Xsi into Lightroom. I downloaded the update. Lightroom still will not recognize RAW or JPEG+RAW photos taken with my Canon Rebel Xsi. Lightroom will read straight JPEG photos taken with this camera. Any suggestions as to how I can fix this (e.g. be able to import RAW and RAW+JPEG files)? Sorry if there is a simple thing to fix to this or if I could have found the solution somewhere else on this site. I am a Lightroom novice and have been struggling with this issue for some time now. Thanks in Advance.
Thanks everyone for all your help! I am now able to import the RAW files. Steve and Don especially thanks so much! I am posting my solution in case someone out there has had the same problem.
In the past, using the prompt generated from within LR, I downloaded the update and ran the install. However using Don's information I realized the splash screen indicated 1.1 and the number did not match the build # provided by Don.
Based on this information, I went to the Adobe site, reran the download via the Adobe site (not LR) and reran the install. Of note, this install process gave different screens from when I ran install from the files downloaded accessed via the LR prompt. The biggest difference is that this time I got Adobe directions for how to execute the update. I next confirmed that I had the update files on the hard drive, opened the file as directed by Adobe and the install updated. However I was still getting the LR 1.1 splash screen.
Based on information posted elsewhere, I determined that I needed to delete the LR icon from my desktop. I moved "LR 1.4.1" from the start menu to the desktop. I now launch LR 1.4.1 when I hit the LR icon and I have successfully downloaded a boatload of RAW files. Thanks All! You are geniuses!
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