Using 'Design Standard' serial number with 'Master Collection' download.

Hey, i was trying to download design standard, but couldnt find it with the download assistant.
The only thing i could see that was a 'collection' was the master collection.
So i asked someone on Adobe live chat wether i could just download master collection then input my design standard serial, and they seemed to think it would work.
When i enter the serial i get the following message:
"We are unable to validate this serial number for CS6 Master Collection. Please contact customer support."
not really sure what to do, will i need to downlaod design standard instead?

i think customer support missed that one.
adobe serial numbers are product specific.  you can't activate a trial of one product to a full version of another product.
you need design standard cs6.  here it is:  http://www.adobe.com/cfusion/tdrc/index.cfm?product=design_standard
if you have a download assistant issue and need to download directly, follow all 7 steps and dl from here: http://prodesigntools.com/adobe-cs6-direct-download-links.html

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