Using ExceptionDeployer to install Adobe Help?

Hi,
We've already installed Creative Cloud through the packager, but we're having difficulty deploying the exceptions using the Exception Deployer.  We've disabled all Adobe Air components and now we're tring to install Adobe Help.    We've already taken a look at the article here: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html.  But we're still not having much luck.  This is in a Mac Enterprise environment.  Any suggestions or tips would be appreciated!
Sarah

Hi sarahbenkendorf,
While creating package in Mac we get an option to disable Air component during package creation. Please uncheck that option then the exception will be blank and everything will be copied in Build and you can deploy the software using the command line or double clicking the pkg:
On Mac OS
On the Mac OS, if you selected the DISABLE AIR COMPONENTS IN PACKAGE option in the Configure Package screen, AIR-based components are not installed with the regular package. They are instead copied into the Exceptions folder, from where you install them.
If, however, on the Mac OS, you did not select the DISABLE AIR COMPONENTS IN PACKAGEoption in the Configure Package screen, no components are copied to the Exceptions folder
Regards,
Romit Sinha

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