Using expired credit card

I've used Skype a long time. In the past, you weren't able to add and remove payments easily, if at all. For some reason, and this has happened a few times over the years, and again this month, the subscription will default to an expired credit card even though there is a current card on file on the account. Then I get spammed with tons of payment refusal errors, my number expired, and so has my subscriptions. Totally unacceptable. I was able to remove this old card from the account, so now there is only one card. But something tells me devs needs to get this addressed, especially if more than one card is on the account and serves different purposes. Everyone better check.

This is an open forum, not Adobe support... you need Adobe support to help
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Similar Messages

  • Why does Adobe send me an email every month saying my account will automatically expire then bill me anyway using expired credit card information?

    Why does Adobe send me an email every month saying my account will automatically expire then bill me anyway using expired credit card information?

    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Re-authorizing an expired credit card authorization

    Hi,
    I am trying to find out whether re-authorising an expired credit card authorisation taken at the point of an order being placed will duplicate the amount ring fenced on the customers card. The documentation I have seen suggests that the funds are released and a re-auth will not duplicate the amount. We have the scenario where the customers using CC are bad payers therefore at the point the web order is taken we would like to ring fence the money unfortunately the requested delivery date could 3 weeks away and VISA auths generally last for 7 days before expiring.
    Any experience or advice on this would be greatly appreciated.

    Hello,
    You can maintain the authorisation validity periods in the customising to keep the authorisation for longer than 7 days (SAP Customizing Implementation Guide -> Sales and Distribution -> Billing -> Payment Cards -> Authorization and Settlement -> Specify Authorization Validity Periods) but I think you might be referring to how long VISA will keep the authorisation for.
    Perhaps your clearing house could provide you with more details on this.
    Bear in mind that even if you request an authorisation in the sales order in 3 weeks time you can stop the delivery from being created if no valid credit card authorisation has been received. If no authorisation is received from the clearing house no goods will be delivered to the customer so there should be no problem. 
    Best regards,
    Ian

  • Updating expired credit card

    i got an email from Skype saying I had to update an expired credit card to continue auto pay on Skype credit. First, can you confirm this is legit?
    I signed into my account and followed instructions (not very clear ones) to update expiration date. When I got to the last step, which said that the credit card company had to okay this transaction, and I clicked on next, I got "you cannot access this page" for one of two reasons. What gives? How do I resolve this?

    if the instructions here (https://support.skype.com/en/faq/FA10486/how-do-i-​update-my-credit-card-details) don't work in your case, I think you may need to contact customer service for further assistance.  
    https://support.skype.com/en/faq/FA1170/how-can-i-​contact-skype-customer-service
    on the other hand, for future reference, here are some suggestions on how to know if the email you received is really from Skype or a fake one.
    https://support.skype.com/en/faq/FA330/how-do-i-kn​ow-that-an-email-is-really-from-skype
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Can I pay for the Adobe Dreamweaver CC for a month,not using a credit card,but by bank transmission to your account?

    Can I pay for the Adobe® Dreamweaver® CC for a month,not using a credit card,but by bank transmission to your account?

    You can do wire transfer for:
    Complete Creative Cloud 1 year Paid Up Front Plan.
    You will have to navigate to online store.
    To use wire transfer method
    Select qualified 1 year paid up front manual renewal product.
    Complete checkout flow.
    You will be prompted to fill out the applicable form (Bank information for Digital River) to take to your bank and make the payment. You will be sent Reminder Payment and Delayed payment notification before the order automatically expires if we do not receive payment.
    Once payment is confirmed as received, You  will receive a notification that their payment was received and gain access to their subscription.
    Regards
    Rajshree

  • How can I set up different profiles (accounts??) using the credit card?

    Each member of my family would like to have there own itunes profile (or account??), but we'd like to use the same credit card. Is this possible? Does each family member need a unique email address for log in.
    Thanks
    Markoman

    So my sister and I have our own separate iTunes accounts, and she has her set up with her credit card. She let me use her credit card on mine but it keeps saying the security code is invalid. Then the credit card company called about her credit card activity. Are you sure it's not impossible to use the same credit card on our different accounts?

  • How do I use my credit card on my daughter's Iphoto account?

    My daughter made an iphoto book and I want to use my credit card to pay for it - I set up her account with my name as billing address - and her's shipping - the book loads but will not go through - I had the same problem a while ago and ended up with two sets of calendars from trying to get it to go through - any clues?
    thanks

    Do you get an error? What happens?
    Have you gone to the Apple store and entered all of your information including the credit card info there and being sure one click ordering is on?
    LN

  • HT5622 I want to use free apps on my Ipad and do NOT wish to submit a credit card to Itunes.  My Apple Id works, but won't let me migrate past the credit card phase in itunes.  I don't wish to sumbit or use a credit card because I will not make purchases.

    I want to use free apps on Ipad 2, but it continually asks me to submit a credit card in Itunes.  I do not wish to purchase anything apps or music.  I am only interested in free apps.  If I were to make purchases, I would use a prepaid card like an itunes card or an app card, but NEVER a credit card.  I can't seem to bypass this option of using a credit card and need to.  I have another Ipad 4 and have never needed to use my credit card to migrate past itunes to use any apps.  How do I get past this credit card request and still use my ipad 2.  According to my Ipad 2, if I don't plug in a credit card, I can't even use free apps which is stupid.

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • HT201454 How do you handle family members outside the household being a part of the Family Sharing program?  I don't want them using my credit card for itunes and/or apps on their phones - just want to be able to share pictures/videos.

    Wanted to include my sister and parents in the Family Sharing group under the iCloud app, but I don't want them using my credit card for their purchases.  We just wanted to be able to share pictures and/or videos and find each other, if necessary.  Is there a way around my card being the default for them when they go to purchase something?

    If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.

  • How do you reset the security questions when you havent used a credit card to make any purchases, only the gift cards. Apple support will not help me even though i know my account and apple id and password?

    Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!

    I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

  • I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

    I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

    Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
    Regards.

  • HT1918 I want change my account from u.s. To Canada and it won't let me change it until I use my account balance. I have $1.27 and it is impossible to hit this mark dead on. I do not want to  use a credit card online. How do i use up my balance so i can s

    Need to change acct  to Canadian from American but it won't let me without using up my balance of $1.27. There is no way to spend exactly this amount. I do not want to use a credit card. I have a Canadian iTunes card that I want to redeem now that I'm living in Canada.

    If you can't find anything for exactly that amount then you can try contacting iTunes support and see if they will remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How can I use a credit card and NOT my iTunes Gift card balance?

    I have an iTunes gift card balance of $25 already on my account.
    American Express has offered me a $5 iTunes credit with a $5 purchase if I use my Amex Card.
    When I make an iTunes purchase will I have the option to choose to use the credit card instead of the existing gift card balance?
    thanks,
    Rob

    It worked, I gifted myself a $10 iTunes Gift and it came form the credit card so it only cost $5.
    thanks,
    Rob

  • HT203167 Someone has been using my credit card to download games. this has happened before when I  had a different credit card on my itunes account. the apple store on that previous time would not give me the ip address where the downloads ended up.

    Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
    Killerappleuser

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
    Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can i change my bank account cos last time i used my credit card now i want to use my debit card sgain

    How can i change my bank account cos i used my credit card last time now i want to use my debit card again

    iTunes Store: Accepted forms of payment
    http://support.apple.com/kb/HT5552
    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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