Using FaceTime with comcast

A friend is trying to use FaceTime for the first time and he has Comcast as his ISP. FaceTime launches just fine and the video works. But the connection stalls then times out. Email and the internet work fine. His ISP is Comcast. Does anyone know if Comcast blocks ports that FaceTime needs?

No it does not block ports. Seems more like a speed issue with the ISP
You can run a speed test :
http://www.speedtest.net

Similar Messages

Is it possible to use FaceTime With my two IPad With the same email address? I Will Google to china next month And i would like to communicate With my kids.

IS it possible to use FaceTime With my two IPad That has the same address? I Will Go to China soon And i would like to discuss With my kids from there i.e. One IPad in China And one in Montréal.

No, this is not possible. It would be like dialing your own phone number. You must verify an additional new email address for your second iPad. See the following link which will tell you how to do this. You will need to add this new address to Facetime app in one of your iPads.
http://support.apple.com/kb/HE68

I use Safari with Comcast email, when I forward an email that has pictures in the email it omits them

I use Safari with Comcast mail, whem I forward an email that has pictures in the email it omits them.

Make sure the photos are jpg format.

HT204347 When I use FaceTime with friends who are currently outside of UK, I cannot make my voice heard after about 20mins' chatting. While this situation will be better if I restart my MBP,but only better in around 20mins.

When I use FaceTime with friends who are currently outside of UK, I cannot make my voice heard after about 20mins' chatting. While this situation will be better if I restart my MBP,but only better in around 20mins.

When I use FaceTime with friends who are currently outside of UK, I cannot make my voice heard after about 20mins' chatting. While this situation will be better if I restart my MBP,but only better in around 20mins.

Can I use FaceTime with an aftermarket USB webcam?

I'm currently looking at getting a Mac mini and using an aftermarket DVI monitor that doesn't have a webcam. I'd still like to be able to use FaceTime with my Mac so I'm looking at an external USB webcam. I'm just wondering if this will work or if I must have an Apple iSight camera to make FaceTime work? I really don't know much about it as all my other FaceTime devices have built in webcams. If anyone has tried it with success please let me know.

Hello andywl2000
As long as you have a web cam internal or external, you will be fine.
OS X Mountain Lion - Technical Specifications
http://support.apple.com/kb/SP654
Photo Booth Requires a FaceTime or iSight camera (built in or external), USB video class (UVC) camera, or FireWire DV camcorder. Backdrop effects when using a DV camcorder require fixed focus, exposure, and white balance.
FaceTime Video calls require a built-in FaceTime camera, an iSight camera (built in or external), a USB video class (UVC) camera, or a FireWire DV camcorder, and a 128-Kbps upstream and downstream Internet connection. Making HD video calls requires a built-in FaceTime HD camera and a 1-Mbps upstream and downstream Internet connection. Receiving HD video calls requires a supported Intel-based Mac.
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT204380 help. tried for first time to use FaceTime with another iPhone user & it would not work. "FaceTime failed". we are both on wi-fi networks & iTunes accounts are set up correctly.

help. tried for first time to use FaceTime with another iPhone user & call refused to connect. Call would dial, allow us to accept call, then error message "FaceTime failed" would appear & call disconnect. we are both on wi-fi networks, both phones have updated software & both enabled FaceTime with iTunes logged in. don't know what else to do to get FaceTime to connect. Someone please help.

Thanks Helen for the response. At least you can get some of the contacts to work. Absolutely none of mine will. Feel like my phone is cheating me out something it should do. Think I'm going to just have to dump all the Apple products in general because this phone hasn't worked right since I got it.

Is it possible to use FaceTime with 3G?

I have an Ipad2 with 3G and Im unable to use FaceTime if Im not connected to WiFi. Is it possible to use FaceTime without connecting to WiFi and only using 3G internet connection? If it is possible, how?

Only way you can use Facetime with 3G is to jailbreak your device, a topic we can't discuss here.

HT204380 i have a i phone and my partner have a samsung .. can i use facetime with her if she not using iphone

I have a i phone and my partner have a samsung .. can i use facetime with her if she not using iphone

No. Facetime is exclusive to iOS devices and Macs. There is no android version. You would have to use a 3rd party app/service like Skype.

Can I use facetime with an Iphone 3G?

Can I use facetime with an Iphone 3G?

No.
There is no front facing camera for one.
This is only a feature of iphone 4.

Why can't I send i-message and use facetime with my iphone 4s(BTW, there is nothing wrong with my apple account))

Why can't I send i-message and use facetime with my iphone 4s(BTW, there is nothing wrong with my apple account))
It functioned well originally, but a month ago I could not use facetime and send i-message anymore. I think there is nothing wrong with my apple ID because I can still download apps in apple store.

Try turning both iMessages and Facetime off in SETTINGS then re-enable iMessages and then Facetime. See if that helps.

Can iPad use facetime with 3g network?

how can u use facetime with 3g network?

As this has nothing to do with the original question, you'll get more and better answers if you start another thread with a properly descriptive subject line.
You may also want to take a look at the manual:
http://support.apple.com/manuals/
Best of luck.

Can be use facetime with any smartphone (Samsung, for exemple)

Can be use Facetime with any smartphone (Samsung, LG and so on...) ?
Thanks !

"With FaceTime, you can participate in video calls with another iPhone 4, iPad 2, iPod touch (4th generation), or a FaceTime for Mac user over a Wi-Fi network connection. "
http://support.apple.com/kb/HT4319

I receive Facetime call and when i accept the call. Nothing happen ! I often use Facetime with this friend without problems. The same happen on my iPad...

I receive Facetime call and when i accept the call. Nothing happen ! I often use Facetime with this friend without problems

I'm having similar issues. The iPhone4's face time works just as it always did but the iPad4 is not working. I can place a call but it won't connect, others can call and it rings but never connects. I've signed in and out of iTunes, removed and reinstalled the wifi, hard restart, and anything I can think of. It's driving me nuts!

HT1338 I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

Try turning off the Firewall in System Preferences > Security & Privacy
Apple - Support - FaceTime

Use FaceTime with both users on local network?

I'm trying to use FaceTime with a user on the same local network. It doesn't work. Any ideas?
Thanks.

Completely reboot both phones ... be sure your wifi is linked (on both phone) That's as much as I know ...
I've FaceTimed on the same wifi signal w/out any problems so, it should be just a simple restart.

Using FaceTime with comcast

Similar Messages

Maybe you are looking for