Using Flash Player 11 with iSky?

Question

Hi, I have a windows7 64-bit operating system. Have never been able to use the Flash Player 11 for iSky with Windows Internet Explorer, but it worked using Google Chrome, up until a huge Windows update a couple of days ago.
Now it isn't working at all with any browser, so I thought it wise to get advice from this forum as the Sky support is useless.
Have attached a shot of the error message that briefly pops up on the screen.
Any ideas?
DP
A bit more info. Its is ErrorID3313. Have managed to get it working on Google Chrome by clearing the Browser Cache/History and following the steps for ErrorID3314 at iSky known issues page.
DP

Answer 1

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
If it won't download directly, right click and "Save as"
Mount the DMG and run the installer
If it won't run, go to: Mac HD/Library/Internet Plugins
Trash the Flash Player.plugin file from there
Go to: Mac HD/Library/Application Support/Adobe
Trash the Flash Player folder (the whole folder)
Empty the trash
Reboot
Mount the DMG and run the installer again.