Using Frame 9, Acrobat 9.5, suddenly cannot create pdf. The ps file is empty, and the process results in unresolved cross-refs. Have updated w/o success.
I've beenusing the Tech Comm Suite with Frame 9 and Acrobat 9.5 for years, and suddenly cannot create a pdf of a frame doc. The ps file is empty. This is happening to a colleague using the same suite across the country. Any suggestions? Please help!
OK, that's pretty plain vanilla. Assuming you've already checked the Adobe
Updates web page to ensure that both applications are fully patched....
The thing that jumps out from your procedure is that you don't seem to have
the Acrobat printer set as the system default because you're selecting it.
So I'd make that change. And you may want to then reboot, to make sure it
sticks.
The second thing I'd do is eliminate your Step 1, because if you don't
select Print To File and do that dance, if the Acrobat Printer is selected
(as it should be if it's the system default), Acrobat will create the PS
file and distill it automatically, then delete the temp files -- that's
what it's designed to do. (This would also make Step 2 and 3 unnecessary,
because Acrobat is your system default printer now.)
Probably no harm in forcing it into manual mode as you're doing, except the
extra time and keystrokes, but I'd try the other path just to see what
happens.
Are you getting any error messages in the Frame Console window?
Art Campbell
[email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
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jan
Jan Thyer
JT Graphics
1299 Rose St.
Berkeley, CA 94702
510.526.5161 (ph & fax)
Date: Fri, 23 Sep 2011 06:24:49 -0600
From: [email protected]
To: [email protected]
Subject: Acrobat X Pro suddenly no Adobe PDF printer available within applications
Re: Acrobat X Pro suddenly no Adobe PDF printer available within applications
created by Bill@VT in Acrobat Windows - View the full discussion
Great. We often hear of folks having uninstalled and reinstalled and problems not going away. The repair is the first line of defense if you have not been able to track down a problem. The last line is a reinstall. One of the problems with reinstalls is that folks do not clean up the system before the install. That clean up should include removal of all latent folder parts left by Acrobat and also running a registry cleaner (MS used to have one, but it is not longer available -- making CCleaner the typical cleanup). So if you have problems in the future, try to trouble shoot it and come to the forum if you need help. Sometimes, the repair is a quick fix, and lastly with no other answers do the reinstall--BUT with the cleanup along the way. Again, glad it worked for you.
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Kind Regards,
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Jack Sherwood
From: "Bill@VT" <[email protected]>
To: Jack Sherwood <[email protected]>
Sent: Sunday, July 10, 2011 8:21 PM
Subject: Cannot Create PDF Acrobat 9.4 Standard Windows 7, 64 bit
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