Using GFI Faxmaker NetPrintQueue2Fax-printer doesn´t work with CR XI

A customer of us needs help urgently!
Using NetPrintQueue2Fax with CR 8 generated reports worked fine, but after upgrade software to CR XI, no changes made in existing reports, we are not able to send faxes using NetPrintQueue2Fax-printer. The faxnumber recognition no longer works and the reports are send to faxmaker in binary format.
Is it possible to generate reports in the same format as in the old version CR 8?
Please help!
Reinhard

Sorry, we don´t understand your answer!
If we uninstall CR XI, faxprinting works with the application.
Installing CR XI and updating to the use of UNICODE therefore (as you wrote in your answer), does not work. We need a downgrade solution, so that we can print with CR XI installed!
Or do you mean, we need a fax printing driver supporting unicode?
But this would be a joke! The problem is CR XI and not GFI Faxmaker!

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